Travel Saga Tourism
Travel agency in Dubai
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Travel Saga Tourism
Joined Tripcrafters in April, 2023
21 trips booked through Tripcrafters
Status: Currently Active
About Travel Saga Tourism
Travel Saga Tourism, Licensed by Government of Dubai’s Department of Tourism and Commerce Marketing (DTCM) is an Inbound Tourism Company. With its local office based in Dubai,
Address
Office 303, New Century City Tower, Ittihad Rd - Port Saeed, Opp. to Deira City Center- Deira Dubai (United Arab Emirates), Dubai, 62446, United Arab Emirates
Destinations covered by Travel Saga Tourism
Services Offered by Travel Saga Tourism
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Rating Distribution for Travel Saga Tourism
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Reviews for Travel Saga Tourism
Total rip off!!!
Total rip off!!!
This is what we were promised:
A 4-hour desert safari with quarts, camel ride and desert sunset for 3 people (2 adults + 1 child).
What did we get:
The journey from the hotel t (Read More)o the Quart station took 45 minutes.
The quart trip only lasted 20 minutes, after complaining we were given an additional 10 minutes, but this was ended after 5 minutes. So a 25 minute drive in a fenced off area with a maximum speed limit of 20km/h. So no driving through the desert!
The camel ride took 15 minutes in circles around the parking lot (right next to the highway, not through the desert).
The drive to the photo point was OK, thanks to Salman (the driver).
Only 20 minutes were allowed at the photo point (desert dune). We saw the sunset on the way back in the car on the highway.
The 4 hour safari only lasted 3.5 hours, that half hour would have been enough to see the promised sunset and 1.5 hours of that was just round trip.
While complaining, travel guide Shijith Jose of travelsaga.com said:
"...it would have been a misunderstanding..."
If the travel guide Shijith Jose had informed us about the entire travel plan BEFORE, we would NOT have booked, especially not for 500 euros.
But he probably knew that and deliberately didn't inform us.
We can also refute the statement that it took 45 minutes at the photo point (which was actually only 20 minutes) based on the photos (date and time).
Again: Our driver Salman made the best of the situation and we recognize that too.
Conclusion:
25min quarter drive
15 min camel ride
20min photo point
about 10min safari
The remaining time travel there and back
and lots of discussions
for 500 euros!!! Way too much!!!
It's better to book with another provider!
Clarify your travel plan beforehand.
Google Reviews for Travel Saga Tourism
Our group of 10adults and 7 children had a most wonderful time on the Yacht we booked through Travel Saga tourism and Ms Patricia Samuel, We were so pleased with the experience from start to finish wi (Read More)th Patricia. It was such a relaxing and enjoyable experience to be on a yacht on beautiful evening of Christmas. I definitely recommend Patricia & We hope in a future to have a new tour with you, thanks one again for making our tour memorable.
Arshia was absolutely wonderful. We had an issue with being overcharged. She sent a driver to go back to the markets to get our money back. It was 3500 instead of 350 aed. We went to the dinner cruise (Read More) that was booked when we returned to the apartment the money was at the desk. Wonderful outcome. The goods were returned.
The 4 hour city tour was very informative. Driver called himself Dave stopped for photo opportunities & explained various iconic buildings. Showed us the beach etc. The dinner cruise was a lovely experience. Loved the hotel pick up & drop off. That you both Saba & Arshia you were great.
Very good experience and fun. I would like to thank Patricia Samuel for her hard work and getting us on the tour in the last minute. Thank you again.
I would like to Thank you everyone who supported us during out holiday in Dubai!!! Personally to beautiful Riham?.She was very polite and helpful to us!! Also she managed to choose the best deal for m (Read More)e and my mum so we both could enjoy!! People who works in pick up point are very accurate with time and always ready to help you! Great service! Thank you
Elisha was very helpful and booked for us desert safari which was a very good tour we want to thank travel saga for making sure that our tour was smooth and carefully planned. The driver Usman was goo (Read More)d and always engaging us throughout the tour. Good job Travel saga company.
Excellent experience! Sufiya was a wonderful help and guid for us, she went above and beyond to tailor activities based on our needs and answered all our questions kindly,
We booked different activiti (Read More)es but one of them was the boat in the Marina which was awesome!
Highly recommend her to any visitors in Dubai!