花乃郷 本郷

Safety & security

• Security alarm
• 24 hour security
• Smoke alarms
• Cctv outside property
• Fire extinguishers
• Cctv in common areas

Cleanliness & disinfecting

• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Use of cleaning chemicals that are effective against coronavirus
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Wifi
• Food

Safety features

• Staff follow all safety protocols as directed by local authorities
• Thermometers for guests provided by property
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• Access to health care professionals

Miscellaneous

• Non smoking throughout

Bathroom

• Body soap
• Conditioner
• Toilet
• Shower
• Shared bathroom
• Toothbrush
• Shampoo
• Shared toilet

Common areas

• Shared kitchen

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• Private check in/check out
• Invoice provided

Physical distancing

• Mobile app for room service
• Physical distancing rules followed
• Cashless payment available

Room Amenities

• Trash cans
• Tatami (traditional japanese flooring)
• Cleaning products
• Air conditioning

Food & Drink

• Kitchen