Hotel

Akelarre - Relais & Châteaux

Padre Orcolaga 56 Monte Igueldo (San Sebastián)
9.3
(308 reviews)

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This property has been featured in "36 Luxury Hotels In San Sebastian ".

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Double Horizon

  • Max 2 Adults
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    The spacious double room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.

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    Panoramic Deluxe

  • Max 2 Adults
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    The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.

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    Akelarre Ocean Suite

  • Max 2 Adults
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    This suite has a balcony, seating area and minibar. The bedroom includes a walk-in closet and a private pool.

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    All Facilities for Akelarre - Relais & Châteaux

    Category Facilities
    Others bar, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Soundproofing, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Private entrance, Seating Area, Safety deposit box, Private pool, Heating, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Restaurant, Minibar, Fruits, Outdoor dining area, Outdoor furniture, Room service, Coffee house on site.
    Safety & security Smoke alarms, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service.
    Media & Technology Pay-per-view channels, Cable channels, TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Tour desk, Private check-in/check-out, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Hammam, Steam room, Massage, Beauty Services, Spa/wellness packages, Spa lounge/relaxation area, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body wrap, Fitness centre, Body treatments, Fitness, Facial treatments, Spa facilities, Spa and wellness centre.
    Transport Car hire, Airport drop off, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View Terrace, View, Sea view, Balcony.

    About This Property

    Offering a terrace and spa centre, Akelarre is situated in San Sebastián, 5 km from Calle Mayor. There are 2 restaurants on site and one of them is awarded with 3 Michelin stars. Free private parking is available on site. Each room at this hotel has sea view and is air conditioned and has a flat-screen TV. Some rooms have a seating area where you can relax. All rooms come with a private bathroom fitted with a bath. Extras include bathrobes and slippers. Free WiFi is provided. The suites include a walk-in closet and a private pool. The Wellness & Spa center includes a pool with hydrotherapy circuit, Turkish bath, sauna and 3 cabins for treatments. Other facilities include a wine cellar offering wine tasting for a surcharge. The hotel also offers car hire. Victoria Eugenia Theatre is 5 km from Akelarre, while Kursaal is 5 km from the property. San Sebastián Airport is 21 km away.

    Guest Ratings For This Property

    9.3
    Based on 308 Reviews
    100% verified reviews

    Comfort

    9.71

    Cleanliness

    9.7

    Value For Money

    8.38

    Facilities

    9.43

    Guest Reviews

    Ming
    with friends
    10.0
    Exceptional
    Simply excellent!
    Beautiful view of the ocean and extremely great service by the staff especially Itziar who served us for breakfast. She is extremely detailed and recommended delicious items for our breakfast.
    Nothing

    Published on 13 Dec 2023

    Hamad
    young couple
    3.0
    Poor
    Very bad customer service, never again.
    The views
    Service

    Published on 21 Nov 2023

    Ratcliffe
    young couple
    6.0
    Pleasant
    Pleasant
    Rooms were small and very sparse No pool Not Value for money Bad customer service after staying

    Published on 03 Oct 2023

    Stavros
    family with young children
    9.0
    Superb
    The top choice around San Sebastian
    Ocean view great and well exploited by the architectural design. Proximity to town and countryside very appreciated. Personnel great -the concierge services in particular were outstanding. Rooms well appointed, ambience very pleasing, excellent sleep comfort. Quality of breakfast top, even if it was only a la carte -no buffet offered. Welcome snacks & bottle of wine in the rooms much appreciated.
    An outdoor swimming pool was missed by all of us. It's essential for summer holidays. We were not lucky enough to try the famous restaurant, but this is not the hotel's fault. Trying to find some "easy" food in the casual restaurant, we were surprised to find out that the entire menu was gourmet style, even if the restaurant did not really support such endeavours (space, ambience & style etc.) Value for money not great, but service and overall quality justify the elevated prices.

    Published on 18 Sep 2023

    Nikita
    young couple
    8.0
    Very good
    Great place for relax and hustle and bustle detox
    Very stylish and perfectly done hotel
    The Michelin restaurant was not available for us, because was fully booked. It will be very useful to have an option of reservation for the guests of the hotel. Its not hard to write a message for the guest, and ask for the reservation needed.

    Published on 16 Sep 2023

    Tania
    young couple
    10.0
    Exceptional
    Luxury at its best
    We loved our stay and really enjoyed the service. The room service hamburger was delicious as were the little extra touches youd expect from this restaurant. Staff friendly and relaxed. Felt at home.

    Published on 05 Sep 2023

    Jesus
    young couple
    7.0
    Good
    Great hotel rooms but extremely pricey for the quality of the service (food, spa, etc)
    Location, facilities and rooms (clean, well designed)
    Oteiza restaurant and snack bar. Extremely expensive, not god value for money. Service level is quite disappointing. Not a great place to stay if you look for a good options besides Akelarre flagship restaurant

    Published on 14 Aug 2023

    Guy
    young couple
    10.0
    Exceptional
    Exceptional
    Amazing location. Charming, helpful staff. Really comfortable, well appointed room with a lovely view. Exceptional restaurant. Very good breakfasts.
    Worth noting the pool indoors and there is really nowhere to sunbathe.

    Published on 09 Aug 2023

    Andres
    young couple
    9.0
    Superb
    Amazing. Would come back many times.
    Everything. Its surreal.
    Service was pretty good. One front desk/bellman stood out. He got us a reservation at the restaurant and was really exceptional in his service. The rest of the staff was ok.

    Published on 27 Jul 2023

    Salahuddin
    young couple
    9.0
    Superb
    Fantastic! Relaxing!
    The views are fantastic - you can enjoy a drink as you look at the sea and the surrounding beauty. The staff was super lovely and friendly. The design and aesthetic were simple yet elegant. Every room had a balcony with an amazing view. Its a perfect place to get away.
    I would have preferred if the breakfast was a buffet (but thats a personal preference) but you can order however many dishes you like and they are decently sized and taste lovely! I do wish they had a pool!

    Published on 10 Jul 2023

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