Extremely Disappointing Stay at Akteon Hotel in Stuttgart.
I recently had the unfortunate experience of staying at the Akteon Hotel in Stuttgart, and I must say it was one of the worst hotel experiences I've ever had. From the moment I arrived, it was clear that this establishment lacked the basic standards of cleanliness and customer service.
First and foremost, the housekeeping service was abysmal. Not only did they fail to change the bedsheets during my entire (3-days) stay, but the sheets themselves were stained and clearly not properly cleaned. It was an uncomfortable and unsanitary situation that left me feeling disgusted.
Furthermore, the reception staff's behavior was completely unprofessional. Despite the hotel advertising 24-hour phone call availability, the reception closed early, leaving guests with no option but to call. However, when I did call, the staff seemed annoyed and even went as far as threatening me. This kind of behavior is completely unacceptable and left me feeling unsafe and unwelcome.
Based on my experience, I strongly advise anyone considering a stay at the Akteon Hotel in Stuttgart to look elsewhere. It is evident that this hotel prioritizes cutting corners and providing subpar service over the comfort and satisfaction of its guests. Save yourself the disappointment and opt for a more reputable and reliable accommodation option.
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