ARCOTEL Castellani Salzburg

Alpenstraße 6
8.1
2888 reviews

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This property has been featured in "50 Luxury Hotels In Salzburg ".

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Room Types Available

Junior Suite
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    Overlooking the garden the suite comes with a separate bedroom and living room with solid wooden furniture and leather armchairs.The bathroom has either a shower or a bathtub. Some of the suites have a balcony.

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    Superior Double Room
  • Max 2 Adults
    •

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    Situated in the modern annex building, this spacious and quiet rooms are overlooking the park and offering a flat-screen TV, large window and elegant wooden furniture.

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    Deluxe Double Room
  • Max 2 Adults
    •
  • 5 Photos available
    •

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    The double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating and a TV. The unit has 1 bed.

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    Suite
  • Max 2 Adults
    •

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    This suite's standout feature is the fireplace. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

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    About This Property

    Combining historic substance and modern architecture, the ARCOTEL Castellani Salzburg is located in green surroundings, a 15-minute walk from the centre of Salzburg. It features a large garden includ (Read More)ing a Baroque chapel and a 400-year old linden tree. The rooms feature elegant wooden furniture, leather armchairs, air conditioning, and free WiFi access. A rich buffet breakfast can be enjoyed every morning, The fine-dining Restaurant Salieri serves high-quality Austrian and international dishes, accompanied by select wines.

    ARCOTEL Castellani Salzburg is featured in

    Guest Ratings For This Property

    8.1
    Based on 2888 Reviews
    100% verified reviews

    Comfort

    8.63

    Cleanliness

    8.7

    Value For Money

    7.74

    Facilities

    8.14

    Guest Reviews

    Naresh
    family with young children
    7.0
    Good
    Good
    Very old, seemed like a motel 6

    Published on 05 Jan 2024

    Linda
    young couple
    8.0
    Very good
    Great location for Christmas markets
    Very comfortable and accommodating

    Published on 03 Jan 2024

    June
    young couple
    3.0
    Poor
    UNFRIENDLIEST HOTEL EVER
    Room was clean .
    Shower was difficult to control as its two taps and trying to get the mix correct was tricky. You either got roasted or frozen. The staff were the UNFRIENDLIEST people we have ever met . We have stayed in many hundreds of hotels throughout the world and have never met such rudeness. Trying to get information regarding Christmas dinner was difficult so we just booked for their Christmas Eve special. We spent 212 on dinner for two . It was raw meat and fish which we cooked ourself using a fondue pot of boiling stock. The most expensive two and half course meal we have ever had and it was nothing special. We were in what looked like a small basement part of the hotel . Nothing , and I mean nothing special and DEFINITELY NOT worth the money. On checkout I went to pay the local tax of around 23 when I was presented with a bill for over 840 . I told the girl on reception that we had paid prior to arriving and she just sulked and shook her head. I told her I had it on my bank statement. She indicated that I need to move away from the deal and look for my bank statement. I was in a dreadful state. I eventually found it and went back to the desk which by now had loads of people checking out and our taxi was waiting for us. She then said you paid Booking.com you were supposed to pay us! It was so stressful and she was so unhelpful and really actually just rude. She could see the state I was in and she basically looked through me, with no emotion or help. Salzburg is a beautiful city and we spent most days out and about, only going back To the hotel for sleeping and changing. I would NEVER recommend anyone stay here unless they are desperate.
    (Read More)

    Published on 03 Jan 2024

    Leyla
    with friends
    8.0
    Very good
    Very good
    Atmoshpere in the hotel was amazing
    N/A

    Published on 02 Jan 2024

    Claire
    family with young children
    8.0
    Very good
    Very good
    The breakfast was very good, the room was comfortable a bit small for a family. Location good only a 20 minute walk to the Old Town. Easy to find the hotel.
    Our room did not have a bath which I requested. Was not informed that the Family room's do not come with a bath they only have showers.

    Published on 01 Jan 2024

    Emmanuel
    family with young children
    10.0
    Exceptional
    Exceptional
    Great Hotel with fantastic customer service
    Love Everything Roland and Micheal were great in providing exceptional management services.

    Published on 01 Jan 2024

    Chrysovalantis
    young couple
    7.0
    Good
    Not terrible not great
    Location was 12 minutes on foot from center and there was a bus stop nearby. The price of the room comparing to the competition was good. They cleaned the room and changed towels every day.
    Instead of a double bed we got 2 single beds with wheels that were moving apart. The sink was clogged. It had 1 chair instead of 2. The price of the breakfast was 22 euros per person per night which is very expensive.

    Published on 31 Dec 2023

    Justine
    family with young children
    8.0
    Very good
    Very good
    Quite room, great breakfast, convenient location
    No frigo in a room

    Published on 28 Dec 2023

    Doick
    family with young children
    5.0
    Passable
    Passable
    Room was clean and bed was conformable.
    I booked for 5 people. When we arrived we had been allocated 2 rooms both with a double bed. I spoke to the receptionist who was rude, unhelpful and refused to accept I had booked for 5 people. His only offer was to book a third room at an additional 150 Euros for the night. We had had a flight from Innsbruck cancelled that morning, taken a train to Salzburg in which we had to stand all the way, I was travelling with my young family who were tired and upset. His attitude was awful and helped only to increase stress levels. Not somewhere I will ever return to our recommend.

    Published on 27 Dec 2023

    Lucia
    family with young children
    10.0
    Exceptional
    The property was lovely, the room was very large, and very nicely set up. The garden was wonderful, the food was excelle
    The property was lovely, the room was very large, and very nicely set up. The garden was wonderful, the food was excellent and the staff were amazingly kind. We can only recommend this wonderful place.

    Published on 26 Dec 2023

    Location & Nearby Places

    Salzburg City Centre (2.0 Km from city center)

    Alpenstraße 6

    15 Nearby Attractions

    Nonnberg Abbey

    0.9 km

    Hohensalzburg Fortress

    1.2 km

    Salzburg Cathedral

    1.2 km

    Mozartplatz

    1.2 km

    St. Peter's Cemetery

    1.3 km

    Salzburg Catacombs

    1.3 km

    Residenzplatz

    1.3 km

    St. Peter's Abbey

    1.3 km

    Franciscan Church

    1.4 km

    Alter Markt

    1.4 km

    Capuchin Monastery

    1.5 km

    Museum of Modern Art Salzburg

    1.5 km

    Old City Hall

    1.5 km

    Altstadt

    1.6 km

    Linzergasse

    1.6 km

    Getreidegasse

    1.6 km

    See All Attractions

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    Top Facilities

    parking

    bar

    food

    wifi

    See All Facilities

    All Facilities for ARCOTEL Castellani Salzburg

    Category Facilities
    Activities Happy hour, Bike tours, Themed dinner nights, Skiing, Hiking.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Pet basket, Soundproof rooms, Allergy-free room, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
    Accessibility Upper floors accessible by stairs only.
    Bathroom Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer, Bathrobe, Slippers.
    Room Amenities Sofa, Fireplace, Air conditioning, Heating, Wardrobe or closet, Desk, Socket near the bed, Hardwood or parquet floors, Seating Area, Carpeted, Safety deposit box.
    Food & Drink Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, Restaurant, Minibar, Outdoor furniture, Packed lunches, Room service, Tea/Coffee maker.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
    Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Wake-up service, Towels, Key access, Key card access, Linen.
    Media & Technology TV, Flat-screen TV, Telephone.
    Common areas Sun terrace, Shared lounge/TV area, Chapel/shrine, Garden.
    Reception services Express check-in/check-out, Concierge service, Tour desk, Luggage storage, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Pool and wellness Fitness centre.
    Transport Public transport tickets.
    Outdoor & View Terrace.

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