Arkana 9 Suites by Grupo Amber, Playa del Carmen

This property has been featured in "39 Luxury Hotels In Playa Del Carmen ".

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Top Facilities

wifi

pool

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Standard Suite

Max 2 Adults

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Guests will have a special experience as the suite provides a rooftop pool. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchenette has a refrigerator, kitchenware, a microwave and a toaster. This suite features air conditioning, a coffee machine, a flat-screen TV and a terrace. The unit offers 1 bed.

Junior Suite

Max 3 Adults

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Guests will have a special experience as this suite offers a rooftop pool. This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchenette has a refrigerator, kitchenware, a microwave and a toaster. This suite features air conditioning, a coffee machine, a flat-screen TV and a terrace. The unit offers 2 beds.

Deluxe Suite

Max 4 Adults

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This suite features a rooftop pool. This spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchenette that has a refrigerator, kitchenware, a microwave and a toaster. This suite has air conditioning, a coffee machine, a flat-screen TV and a terrace. The unit has 3 beds.

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All Facilities for Arkana 9 Suites by Grupo Amber

Category	Facilities
Others	wifi, pool.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Access to health care professionals.
Bathroom	Shower, Private bathroom, Free toiletries, Toilet paper, Toilet.
Room Amenities	Sofa bed, Air conditioning, Clothes rack, Socket near the bed, Seating Area, Safety deposit box.
Food & Drink	Coffee machine, Refrigerator, Dining area, Microwave, Kitchenware, Toaster, Kitchenette, Outdoor furniture, Dining table.
Safety & security	Fire extinguishers, CCTV in common areas, CCTV outside property.
Services & Extras	Towels, Linen.
Media & Technology	TV, Flat-screen TV.
Common areas	Sun terrace.
Reception services	Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available.
Pool and wellness	Sun loungers or beach chairs.
Outdoor & View	Terrace, Balcony.

Location & Nearby Places

1.2 Km from city center

MX_PLAY012 Calle 42 MZ 131 LT6 # 6 Playa del Carmen, Quintana Roo, Mexico 77720 77710 Playa Del Carmen Quintana Roo Playa Del Carmen, Mexico

4 Nearby Attractions

Explore the Mayan ruins

1.2 km

Visit a Cenote

2.0 km

Beach Time

3.8 km

Eco-parks

8.4 km

About This Property

Well located in Playa del Carmen, Arkana 9 Suites by Grupo Amber provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace. Built in 2018, this 4-star hotel is within 1.1 km of Playa del Carmen Beach and 2.6 km of Playacar Beach. The hotel features family rooms. Guest rooms in the hotel are fitted with a coffee machine. With a private bathroom equipped with a shower and free toiletries, certain rooms at Arkana 9 Suites by Grupo Amber also offer a balcony. At the accommodation each room has bed linen and towels. ADO International Bus Station is 2.6 km from Arkana 9 Suites by Grupo Amber, while Playa del Carmen Maritime Terminal is 3.3 km away. Cozumel International Airport is 36 km from the property.

Guest Ratings For This Property

8.4

Based on 198 Reviews

100% verified reviews

Comfort

8.85

Cleanliness

8.73

Value For Money

8.67

Facilities

8.58

Guest Reviews

Daniela

group

9.0

Superb

Great stay and the customer service was also good.

The location, space distribution in the room.

Nothing.

Published on 21 Oct 2023

Nogah

group

1.0

Bad

just dont come

nothing

everything, noisy in the middle of building area, a bird which doesnt stop making noises, far away from the center, terrible crew. just dont even think of coming to this place.

Published on 02 May 2023

Lisa

young couple

9.0

Superb

Beautiful stay.

It's a great location, with access to locals and cheap food. Not far from the beach. Great size room and peaceful stay. Very communicative with staff. I would stay here again anytime.

The fridge was leaking water, I'm guessing its due to the heat.

Published on 10 Apr 2023

Fahid

group

7.0

Good

not very clean, towels old with holes. first floor very bad, room upstairs good for the price.

Published on 20 Mar 2023

Hernndez

young couple

6.0

Pleasant

Good

Very good location, not so far from the 5th av and very centric, bed was absolutely confortable! Room was very spacious and comfy.

In the site pictures the rooms are with balcony or at least have a window next to the bed, in our case it didnt, I asked the reason why and i was told the room with balcony was the master suite which was busy but in the description of the room, in the booking, there is no specifications about this. also there were some items very old like the chairs in the room and some dishes were dirty

Published on 11 Feb 2023

Miriam

with friends

9.0

Superb

Clean and valuable place to stay, would definitely book again!

Clean, big apartment and the staff was super nice. All the essentials to cook a light meal and breakfast. We also loved the rooftop with attached pool!

Location is a bit far from the beach and all the happening. Water shut off for half a day, would have liked an update from the staff on what was going on.

Published on 10 Jan 2023

Jaime

family with young children

10.0

Exceptional

great stay , everything excellent

location is great close to the beach and stores, very secure entry , beautiful pool on the top

nothing

Published on 05 Jan 2023

Maire

family with young children

4.0

Disappointing

the rooms were clean and nice and quite big . great pool area.

soooo depressing room. it was sooo dark inside .our place was on the first floor and no natural light and the lamps also were so poor. in the bedroom when i turned on the light , it blinked allmost 5 minutes, i thought im going to get seizure somekind . and what a view from the bedroom .. straight to neighbours toilet . there is a tv in a livingroom.but nobody knows how it works . wifi worked only in livingroom.

Published on 04 Jan 2023

Ivan

young couple

10.0

Exceptional

Very moderm and comfortable suite. Nice kitchen and bathroom, comfy bed. It does look like the pictures. I was concern about previous reviews about the location but it has actually a good location. Walking minutes from 5th avenue but in the same time away from the noise of the main street. Supermarkets and pharmacy very close. I would definetely stay again. Overall a very nice stay

Published on 27 Apr 2022