Hotel

Ascot Hotel

7 Empire Terrace
9.0
(167 reviews)

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This property has been featured in "17 Best Hotels In Isle Of Man ".

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Standard Single Room

  • Max 1 Adult
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    Executive double room for single occupancy.

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    Standard Double or Twin Room

  • Max 2 Adults
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    With complimentary WiFi and a flat-screen TV, these rooms are mostly situated on the side or rear of the property

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    Family Room

  • Max 2 Adults
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    This family room features a walk-in shower, free toiletries and free WiFi.

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    Superior Double or Twin Room

  • Max 2 Adults
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    This twin/double room features a sea view, complimentary toiletries and bottle water. There is a flat-screen TV and tea/coffee making facilities. Some units feature a shower over the bath and others feature a walk-in shower.Please note that the rooms with sea views are subject to availability.

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    All Facilities for Ascot Hotel

    Category Facilities
    Business facilities Fax/photocopying.
    Others bar, wifi, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator.
    Bathroom Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Sofa, Ironing facilities, Heating, Wardrobe or closet, Desk, Socket near the bed, Seating Area, Iron, Safety deposit box.
    Food & Drink Wine/champagne, Special diet menus (on request), Electric kettle, Vending machine (drinks), Restaurant, Kid-friendly buffet, Packed lunches, Room service, Tea/Coffee maker.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
    Cleaning services Daily housekeeping, Dry cleaning.
    Services & Extras Wake-up service, Towels, Wake up service/Alarm clock, Key card access, Linen.
    Media & Technology TV, Flat-screen TV.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Shared lounge/TV area.
    Reception services Invoice provided, Private check-in/check-out, Luggage storage, 24-hour front desk.
    Physical distancing Cashless payment available.
    Outdoor & View Sea view, Inner courtyard view.

    About This Property

    Affordable luxury with superior service, the Ascot has a reputation for customer care and satisfaction. Whether your visit to the Island is for business or pleasure, the Ascot offers a range of hotel rooms and suites to ensure a pleasant and relaxing stay in the Isle of Man. Located just off the Promenade in Douglas, the hotel is within minutes of local tourist attractions, shops, business centre, nightlife and only a minute's walk from the beach.

    Guest Ratings For This Property

    9.0
    Based on 167 Reviews
    100% verified reviews

    Comfort

    8.98

    Cleanliness

    9.25

    Value For Money

    9.14

    Facilities

    8.86

    Guest Reviews

    Neil
    review category business travellers
    9.0
    Superb
    Easy to book and friendly staff made my stay easy.
    Excellent quality, Very good selection
    Welcoming staff and clean, well equipped rooms.

    Published on 02 Dec 2023

    Sotiria
    solo traveller
    10.0
    Exceptional
    Exceptional
    Everything was great! The highlight of this hotel was the staff, super polite and kind ladies! I would definitely visit again!

    Published on 27 Nov 2023

    Regan
    solo traveller
    9.0
    Superb
    Amazing customer service and hospitality from hotel staff
    friendly staff and clean hotel
    Nothing

    Published on 24 Nov 2023

    David
    solo traveller
    9.0
    Superb
    Excellent stay. Happy to recommend it.
    Very nice breakfast, friendly staff and ideal location for me. The room and shower area were very spacious. .Definitely would stay again.
    The only thing is the heating times out sometimes. Staff on reception will reset it if you ask them though.

    Published on 11 Nov 2023

    Paul
    review category business travellers
    10.0
    Exceptional
    The staff are super helpful, best breakfast Ive had , all round a great hotel
    Very clean
    Nothing

    Published on 10 Nov 2023

    Andrew
    young couple
    9.0
    Superb
    Excellent,very accomodating,great location.
    Excellent,great choice. Nothing was a problem.

    Published on 10 Nov 2023

    Joling
    family with young children
    10.0
    Exceptional
    Great location, views, staff and facilities!
    Staff were top for this place, from reception to housekeeping. So friendly, down to earth and nothing a trouble. The view from the room was phenomenal, beautiful. Power shower, great heating, good breakfast choice and great location.
    The lift was a bit small.

    Published on 07 Nov 2023

    Anonymous
    review category business travellers
    10.0
    Exceptional
    Staff were friendly, amazing room, comftable bed, nice hot showers and amazing location.
    Everything was perfect down to the last detail

    Published on 03 Nov 2023

    David
    family with young children
    10.0
    Exceptional
    Exceptional
    Comfortable room. Breakfast excellent. Staff very helpful and friendly.
    Nothing

    Published on 01 Nov 2023

    Bartlett
    family with young children
    10.0
    Exceptional
    Excellent value and an excellent hotel.
    From before we even arrived we got great customer service. The staff answered our questions in advance about the travel cot that was to be provided. We got the warmest welcome we've ever had at a hotel of this size. We were made to feel at home throughout our five night stay. Every member of staff we dealt with acted in a highly professional manner throughout. The family room we had was on the front of the hotel and had a lovely sea view and plenty of space. It was comfortable and was cleaned impeccably every day. Breakfast buffet was very good. We got parked outside the hotel easily and for free every day. The hotel was in a good location for us to see our friends living in Douglas and to go further around the island.
    I can't think of anything we didn't like. Perhaps some people might struggle with the few steps up to the hotel doors from the street, or the relatively small elevator, or the lack of designated parking. But these were not issues for us.

    Published on 30 Oct 2023

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