Best Western Ai Cavalieri Hotel, Palermo

This property has been featured in "50 Best Hotels In Palermo ".

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Standard Single Room

Max 1 Adult

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Providing free toiletries, this single room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned single room provides a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

Standard Twin Room

Max 2 Adults

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This twin room features soundproofing and minibar.

Standard King Room

Max 2 Adults

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This double room has an electric kettle and air conditioning.

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All Facilities for Best Western Ai Cavalieri Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Others	bar, food, wifi.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Non-smoking rooms, Lift, Designated smoking area.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Toilet, Bidet, Bathrobe.
Room Amenities	Soundproofing, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Safety deposit box, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Electric kettle, Minibar, Packed lunches, Room service.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Alarm clock.
Media & Technology	Pay-per-view channels, Radio, Laptop safe, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Tour desk, Private check-in/check-out, Luggage storage.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Babysitting/child services.
Transport	Car hire, Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
Outdoor & View	City view, View, Inner courtyard view, Balcony.

About This Property

This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff. Situated in a completely refurbished classical building located in the historical and business centre of Palermo, this luxurious hotel is within walking distance from the main theatres, monumental churches and art galleries of the town. All of the hotel’s rooms are well equipped and elegantly furnished. Start your day in the breakfast room that faces the peaceful hotel garden, where you will enjoy a rich American breakfast buffet. Relax with a drink in the bar where you will find a good selection of famous aperitifs and cocktails served in a unique atmosphere. The elegant and comfortable hotel lobby is ideal if you need to conduct some business as it features Wi-Fi internet access. The hotel also features 2 meeting rooms that can accommodate up to 135 people.

Guest Ratings For This Property

8.3

Based on 806 Reviews

100% verified reviews

Comfort

8.73

Cleanliness

8.76

Value For Money

8.17

Facilities

8.2

Guest Reviews

Marion

solo traveller

8.0

Very good

It was enjoyable.

Great location , comfortable room, great shower, excellent breakfast, wonderful workers at breakfast, quick answers to questions and arranged for driver to pick me up at the airport who was there waiting for me. Room was cleaned every day.

I did not receive a warm welcome and no offer to have my luggage brought to my room ( I am an 82 year old woman) so I brought it up myself. Only one bath towel in the room. Soap dispenser at the sink was extremely difficult to use.

Published on 16 Dec 2023

Anne

group

10.0

Exceptional

Staff was friendly and VERY helpful, especially with making suggestions for restaurants and booking tables. Also, lovely breakfast.

Published on 04 Dec 2023

William

young couple

8.0

Very good

Breakfast was cold and needs improvement

Cold eggs and bacon

Published on 18 Nov 2023

David

young couple

5.0

Passable

The location was good.

There is no bar or restaurant. The breakfast was uninspired. Overdone scrambled eggs every morning along with terribly undercooked bacon. There was breakfast sausage on one occasion. Pastries were good.

Published on 31 Oct 2023

Jack

young couple

6.0

Pleasant

Decent location for those wanting to walk and explore

Not too far from most things in town. Good air conditioning (it was very hot outside)

We had to move rooms due to being next to the noisiest people and walls seemingly incredibly thin. That meant we ended up with a smaller room than we paid for. Breakfast was ok, but it was luck of the drawer if certain things were there, whatever time we went for breakfast. No bar as advertised either.

Published on 25 Sep 2023

Jo

family with young children

9.0

Superb

We only stayed one night but would definitely stay again

The staff were extremely helpful

Nothing

Published on 22 Sep 2023

Jill

solo traveller

10.0

Exceptional

Wonderful!

Beds a extremely comfortable. Location is great.

Published on 11 Sep 2023

Maram

solo traveller

9.0

Superb

The location is good, and the staff are helpful.

There is no room service, so can not order food, but some snacks available in the refrigerator.

Published on 23 Aug 2023

Riona

family with young children

10.0

Exceptional

Brilliantly located hotel with exceptionally friendly and helpful staff.

The property is in an excellent location. It was in walking distance of central Palermo. The hotel is simple, but the staff were exceptionally helpful and kind, particularly Allesandra and Frederica who went above and beyond making our stay enjoyable. They were brilliant at giving us advice on where to go and helped organise lots for us.

The beds were quite hard.

Published on 13 Aug 2023