Best Western Grand Hotel Guinigi, Lucca

This property has been featured in "34 Best Hotels In Lucca ".

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bar

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Double Room

Max 2 Adults

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Providing free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a minibar, a wardrobe and a safe deposit box.

Twin Room

Max 2 Adults

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Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV, a minibar, a wardrobe and a safe deposit box. The unit has 2 beds.

Triple Room

Max 3 Adults

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Providing free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV, a minibar, a wardrobe and a safe deposit box.

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All Facilities for Best Western Grand Hotel Guinigi

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Live sport events (broadcast), Temporary art galleries.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Pet basket, Pet bowls, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Toilet, Bidet, Additional toilet.
Room Amenities	Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Seating Area, Safety deposit box, Hot tub, Interconnected room(s) available, Heating.
Food & Drink	Wine/champagne, Electric kettle, Vending machine (drinks), Restaurant, Minibar, Vending machine (snacks), Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access.
Media & Technology	TV, Radio, Flat-screen TV, Telephone.
Common areas	Games room, Garden, Shared lounge/TV area.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Strollers, Indoor play area.
Transport	Public transport tickets.
Pool and wellness	Fitness centre.
Outdoor & View	Terrace, Balcony.

About This Property

This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff. Best Western Grand Hotel Guinigi offers free Wi-Fi internet and air-conditioned rooms with Mediaset Premium channels. It is located 2 km from central Lucca, just outside the ancient city walls. The Guinigi's wellness centre offers a gym and a relaxation area with TV lounge. The bar serves drinks throughout the day and is open until midnight. Enjoy a delicious mix of Tuscan, Italian and international cuisine in the restaurant. Meals are accompanied by a vast selection of fine, local wines. The Best Western Guinigi Hotel serves a breakfast buffet which can be delivered to guest rooms on request. Guests can rent bikes on site.

Guest Ratings For This Property

8.4

Based on 1661 Reviews

100% verified reviews

Comfort

8.87

Cleanliness

8.92

Value For Money

7.97

Facilities

8.42

Guest Reviews

Logan

family with young children

9.0

Superb

Good location .

Good location with parking. Excellent care of our dog.

Very hot in the room.

Published on 28 Dec 2023

Shaun

young couple

4.0

Disappointing

Suites need revamping

Staff friendly, easy safe parking. Clean room.

The suite was very dark and needed more lighting. Felt old fashioned, particularly in the bathroom. The television channels were disappointing- not a smart TV, no Netflix just a range of Italian terrestrial channels, so both large TVs not really of any use to an international guest combined with poor Internet- intermittent service, none in some areas. Not value for money and a very disappointing suite. Also, 20 minute walk from Lucca. Ok , but Taxi service is unreliable and had to walk back in the evening.

Published on 02 Nov 2023

Richard

review category business travellers

9.0

Superb

Happy client

Well impressed with the food at the restaurant

Published on 31 Oct 2023

Fravillan

family with young children

8.0

Very good

Location, good breakfast, very clean, huge room

Published on 29 Oct 2023

Barbara

young couple

10.0

Exceptional

After several nights on uncomfortable beds at small b&b's, we really enjoyed the comfy bed and large room at Best Western. Breakfast had a great selection and fresh food. Would definitely stay here again.

Published on 06 Oct 2023

Vitor

family with young children

9.0

Superb

Good branch hotel

Room was big and clean. Very good breakfast.

Published on 16 Sep 2023

Tony

young couple

10.0

Exceptional

Outstanding facility and staff! Highly recommended.

Excellent reception by well English speaking staff willing to assist in any way possible. Large and very clean room. Outstanding brrakfast.

Bar requires additional help. One person to deal with the customer, prepare orders, prepare snacks, deliver order to tables and deal with payment is too much. It caused excessive delays to service.

Published on 14 Sep 2023