Hotel

Best Western Hilliard Inn & Suites

3831 Park Mill Run Dr
8.4
(394 reviews)

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This property has been featured in "48 Best Hotels In Columbus ".

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Top Facilities

parking

wifi

pool

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King Room - Non-Smoking

  • Max 2 Adults
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    This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 2 beds.

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    Queen Suite with Sofa Bed - Non-Smoking

  • Max 6 Adults
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    This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 3 beds.

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    King Suite with Sofa-Bed - Non-Smoking

  • Max 4 Adults
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    The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a hairdryer. This double room has a seating area, a sofa, a flat-screen TV with cable channels and an outdoor dining area. The unit has 2 beds.

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    King Suite with Bath Tub - Disability Access

  • Max 4 Adults
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    This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 1 bed.

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    King Suite With Roll-In Shower With Sofa Bed - Disability Access / Non-Smoking

  • Max 4 Adults
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    This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 1 bed.

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    All Facilities for Best Western Hilliard Inn & Suites

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Hairdryer, Bath, Toilet, Additional toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Desk, Seating Area, Carpeted, Iron, Fan, Heating, Extra long beds (> 2 metres).
    Food & Drink Refrigerator, Microwave, Coffee machine, Outdoor dining area, Outdoor furniture.
    Safety & security Carbon monoxide detector.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services 24-hour front desk.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    Pool and wellness Fitness centre.

    About This Property

    Hilliard Suites is conveniently located near Interstate 270 and Interstate 70 and features an indoor pool. Ohio State University is 7 miles away from the hotel. Each room at Hilliard Suites provides a microwave, a refrigerator, an iron and ironing facilities. Private bathrooms come complete with a bath or shower and free toiletries. USB outlets are also provided in each room. Guests can enjoy the complimentary daily hot breakfast, which features eggs, meat, yogurt, cereal and more. Other amenities offered at the property include free 24-hour coffee and tea, banquet and meeting rooms and complimentary passes to nearby fitness centre. The Hollywood Casino Columbus, Columbus Zoo and Aquarium and Port Columbus International Airport are both just minutes from the hotel.

    Guest Ratings For This Property

    8.4
    Based on 394 Reviews
    100% verified reviews

    Comfort

    8.52

    Cleanliness

    8.6

    Value For Money

    8.4

    Facilities

    8.5

    Guest Reviews

    Donald
    young couple
    8.0
    Very good
    Good
    Great

    Published on 02 Jan 2024

    Jenny
    family with young children
    7.0
    Good
    Good
    The staff was very nice.
    The sound travels so much in this hotel. I could hear everyone walking around and kids yelling well into the night.

    Published on 01 Jan 2024

    Stefanie
    with friends
    10.0
    Exceptional
    Exceptional
    Bed was so confortable
    No microwave in lobby by breakfast area

    Published on 11 Dec 2023

    Root
    family with young children
    10.0
    Exceptional
    Exceptional
    Professional staff and check in process. Comfortable rooms. An excellent breakfast.
    Could have used a little bit better mactress but it wasn't awful.

    Published on 28 Nov 2023

    Robert
    family with young children
    9.0
    Superb
    Superb
    Front desk was extremely helpful!!

    Published on 12 Nov 2023

    Rowena
    young couple
    10.0
    Exceptional
    Very satisfied!!!
    Exceptionally clean !!!
    None

    Published on 07 Nov 2023

    Mchael
    young couple
    10.0
    Exceptional
    Convenient and comfortable.
    The location was ideal for our purposes and the hotel was updated and appealing. I really liked the comfort of the bed. The breakfast the next morning was outstanding and all of the employees were very accommodating.
    N/A

    Published on 05 Nov 2023

    Carolyn
    review category business travellers
    9.0
    Superb
    Superb
    Thank Staff is wonderful! The breakfast was good. The cereals look like they had been in there awhile, would like to see Special K with strawberries, or raisin bran, not so sugary ones. A very large roach was greeting us at the inside of our room after breakfast. No food inside to draw it in. That was not good! Rm 314.
    Roach, cereal options, not always having fresh fruit. Pillows are way too soft, but they gave us extra pillows.

    Published on 04 Nov 2023

    Cristiani
    family with young children
    6.0
    Pleasant
    It was ok
    Location was close to the event we had to attend
    Breakfast started at 7am , usually breakfast on hotels start at 6am , one towels was dirt , no extra bedding or pillow for the sofa fbed.

    Published on 28 Oct 2023

    Brandy
    family with young children
    8.0
    Very good
    Very good
    Beds and pillows were comfy. . Pool was warm. Breakfast was GREAT! Was clean facility.
    Sofa bed had alot of stains on it and uncomfortable. The bed pack for sofa bed also did not have no pillows in it.

    Published on 23 Oct 2023

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