Best Western Plus Palo Alto Inn and Suites, San Antonio

This property has been featured in "41 Best Family-Friendly Hotels In San Antonio ".

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Room Types Available

Presidential Suite - Non-Smoking

Max 2 Adults

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This double room has air conditioning, tea/coffee maker and microwave. A separate seating area is available.

Queen Suite - Non-Smoking

Max 6 Adults

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This suite features a microwave, tea/coffee maker and air conditioning. A separate seating area is available.

Queen Room with Two Queen Beds - Non-Smoking

Max 4 Adults

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Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.

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About This Property

Conveniently located off Interstate 410, this hotel is just 15 minutes’ drive from downtown San Antonio. Guests can enjoy free WiFi and an indoor pool and hot tub. All rooms at the Best Western Plus (Read More) Palo Alto include a flat-screen cable TV. A microwave and a refrigerator are also included. Tea and coffee-making facilities are provided. A fitness centre with a variety of equipment is available at the Palo Alto Best Western Plus. A business centre and a launderette are also provided for guests’ convenience. This hotel offers a 24-hour reception and a complimentary continental breakfast. Palo Alto Community College is just 5 minutes’ drive from this hotel. Mission Del Lago Golf Course is 10 minutes’ drive away. Lackland Air Force Base is less then 10 minutes drive.

Best Western Plus Palo Alto Inn and Suites is featured in

Guest Ratings For This Property

8.2

Based on 679 Reviews

100% verified reviews

Comfort

8.35

Cleanliness

8.41

Value For Money

8.33

Facilities

8.3

Guest Reviews

Patricia

young couple

4.0

Disappointing

Breakfast and room. not bad Bed..Terrible, super old and Nothing firm, my lower back hurt for that

1.- One of the workers was super rude when I asked if they had cream cheese, she replied rudely If there is not there there is no and it was only 8:15 am and breakfast is until 9:30 and there were not many people for it to have run out. Then I asked the manager the same question (I guess because she was walking around with a notebook) and she gave the same answer but in a very friendly way, she even went to the fridge they have outside to make sure there was none. 2.- Bed..Terrible, super old and Nothing firm, my lower back hurt for that. 3.- I left the top of my pajamas, I called to ask about it and they told me that they had not found anything, which cannot be possible because I used it and did not bring it with me.

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Published on 02 Jan 2024

Israel

with friends

6.0

Pleasant

Not bad, could be better.

The hotel had comfy beds, great ac, nice lighting. Basic needs met. Friendly service. Parking was efficient.

The bathroom had a hazard with a broken light switch cover, thus exposing the interior of the walls to humidity/moisture. Slippery bath tub and sub-par shower curtain. The hot water in the shower wasn't working, and the overall pressure was very weak. Was not a fan of the thin walls.

Published on 02 Jan 2024

Michael

solo traveller

10.0

Exceptional

Perfect stay to rest and enjoy

Very clean and friendly staff

Published on 01 Jan 2024

Tamara

young couple

5.0

Passable

The location, front desk staff, and breakfast were great, but the room was noisy.

We were able to get a top floor room for our 4th (final) night, so at last it was quiet. I tried after the first night, but apparently nothing was available.

A basketball team was staying in the hotel. There was loud stomping throughout the night from the floor above (until we were finally able to get a top floor room for our final night). There was also a large sticky stain on the carpet, so we didn't dare remove our shoes. We often took the stairs, even though it looked as though they hadn't been cleaned in many days. There was a live cockroach in the stairwell. I would expect stairwells to be vacuumed at least once a day.

Published on 05 Dec 2023