Hotel

Best Western Premier Knowsley Suites Hotel & Spa

Ribblers Lane, Prescot
7.8
(114 reviews)

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This property has been featured in "8 Best Hotels In Liverpool With Pool ".

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Top Facilities

parking

bar

wifi

pool

food

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Superior Family Room with One King Bed and Sofa Bed - Non-Smoking

  • Max 2 Adults
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    The unit offers 2 beds.

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    Standard King Room - Non-Smoking

  • Max 2 Adults
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    The unit offers 1 bed.

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    Executive King Room - Non-Smoking

  • Max 2 Adults
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    The unit has 1 bed.

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    Standard Twin Room - Non-Smoking

  • Max 2 Adults
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    The unit offers 2 beds.

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    Executive King Suite with Jacuzzi - Non-Smoking

  • Max 2 Adults
  • Standard Twin Room with Shower Only - Non-Smoking

  • Max 2 Adults
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    The unit has 2 beds.

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    Standard King Room - Non-Smoking

  • Max 2 Adults
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    The unit offers 1 bed.

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    All Facilities for Best Western Premier Knowsley Suites Hotel & Spa

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Toilet with grab rails, Emergency cord in bathroom.
    Bathroom Toilet paper.
    Room Amenities Air conditioning, Safety deposit box, Heating.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant.
    Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Services & Extras Key card access.
    Common areas Shared lounge/TV area.
    Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
    Physical distancing Cashless payment available.
    Pool and wellness Spa facilities, Fitness centre, Spa lounge/relaxation area, Spa/wellness packages, Fitness.

    Location & Nearby Places

    Canning (9.8 Km from city center)

    Ribblers Lane, Prescot

    15 Nearby Attractions

    Croxteth Hall

    2.6 km

    Metropolitan Cathedral

    9.0 km

    Walker Art Gallery

    9.1 km

    St. George's Hall

    9.2 km

    World Museum

    9.3 km

    St Johns Beacon

    9.6 km

    FACT

    9.7 km

    FC Murals

    9.8 km

    The Cavern Club

    9.8 km

    Liverpool Cathedral

    9.8 km

    Chavasse Park

    10.1 km

    Umbrella Project

    10.2 km

    Sefton Park

    10.3 km

    Merseyside Maritime Museum

    10.4 km

    The Beatles Story

    10.5 km

    Tate Liverpool

    10.5 km

    See All Attractions

    About This Property

    Located in Knowsley, 6.6 km from Casbah Coffee Club, Best Western Premier Knowsley Suites Hotel & Spa provides accommodation with a fitness centre, free private parking, a shared lounge and a restaurant. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. The hotel features an indoor pool and luggage storage space. A buffet, à la carte or Full English/Irish breakfast can be enjoyed at the property. Anfield Stadium is 8.2 km from the hotel, while Aintree Racecourse is 9.4 km away. The nearest airport is Liverpool John Lennon Airport, 21 km from Best Western Premier Knowsley Suites Hotel & Spa.

    Guest Ratings For This Property

    7.8
    Based on 114 Reviews
    100% verified reviews

    Comfort

    8.33

    Cleanliness

    8.26

    Value For Money

    8.22

    Facilities

    7.91

    Guest Reviews

    Craig
    review category business travellers
    4.0
    Disappointing
    dont be fooled! a travelodge would be better value
    nothing, its being used by the home office! the images must of been taken years ago in its prime! complete joke, no spa, pool or gym available!
    everything! wont be staying there again to a point I had to ask for someone three times to come to the bar! massively under staffed!

    Published on 12 Feb 2023

    Scott
    family with young children
    7.0
    Good
    Suites are brilliant for working away from home for a couple of days; would definitely stay again
    Clean and comfortable rooms, great staff and good food.
    They were undergoing renovations so the facilities were rather compromised; I knew this at time of booking so this is an observation, not a criticsm

    Published on 02 Feb 2023

    Serena
    review category business travellers
    3.0
    Poor
    Cold room and closed spa/swimming pool
    Close to where I needed to be on business. Checking in was pleasant and the staff were friendly.
    No heating, pool was closed and the bathroom was dirty with hairs.

    Published on 29 Dec 2022

    Eilish
    family with young children
    8.0
    Very good
    Convenient, welcoming & comfortable.
    The staff were very welcoming and helpful. The Suite was clean & comfortable. We had to leave for 8am Saturday morning, but breakfast isnt served before 8am at the weekends, so we didnt get to eat, which made the 130 a costly overnight stay, maybe there could be something organised for those patrons that require an early start at weekends. We did eat an evening meal here which was absolutely delicious. The location was convenient for where we needed to be, but if you want to see Liverpool, its probably not the spot.
    There wasnt anything to dislike.

    Published on 23 Dec 2022

    Andrew
    review category business travellers
    5.0
    Passable
    Good size room, with friendly staff
    Good size room.
    Dated, bed was hard and middle of nowhere.

    Published on 19 Dec 2022

    Paul
    young couple
    1.0
    Bad
    Bad
    The staff
    The room no heating didn't even inform us No spa facilities even though they laval them self as a spa

    Published on 17 Dec 2022

    Almighty
    review category business travellers
    3.0
    Poor
    Never to return
    Staff were efficient and friendly.
    When I booked a wasn't told that the spa and pool were closed due to that half of the hotel was closed as it had been commissioned by the home office to house people that are draining our economy (illegal immigration) and unable to use the facilities I thought I had booked for. As I pulled up every night after work I was starred at by those in that half of the hotel through their windows making me feel very unsafe and the feeling that my van was vulnerable. Breakfast charges at a standard fee of 10 every morning and when I asked for scrambled egg and salmon on toast I got 1 slice of toast, 2 small slices of salmon and a spoonful of scrambled egg. Bathroom ceiling tiles covered in damp and stains, shower head loose and coming off the wall

    Published on 12 Dec 2022

    Lee
    review category business travellers
    2.0
    Very poor
    worst hotel so far on all my time on the road for my job.
    nothing
    The price of the run down hotel was shocking with no spa facilities and kept up through out the night with refugees cooking in the rooms setting fir alarms off.

    Published on 07 Dec 2022

    Daniel
    young couple
    2.0
    Very poor
    Very poor
    We booked in to stay at the knowsley suites hotel and spa for the 26/11/22 -27/11/22 We were disappointed that the facility's were not in use yet we still were charges full price. We were directed around the back of the hotel to the spa entrance as we were told there was a home office contract to house migrants with the hotel, (we were not told about this situation). The restaurant that we were offered after asking where it was, was obviously a temporary space for a restaurant and had no atmosphere and no guests, again not what we expected. The room we had been allocated was tired and dated with black mold marks and growth across the ceiling. We had booked the room in conjunction with a spa day but we were told that checkout was 11am but our spa didn't start until 2pm, this would have left a 3 hour gap of waiting around as there is nothing else in the area. All of the above for 180 for a one night stay left us feeling very let down which led to us leaving the hotel and not staying .

    Published on 01 Dec 2022

    Amanda
    review category business travellers
    2.0
    Very poor
    it was a suitable base for what we needed but the hotel really needs to evaluate the effectiveness and standard of house
    we thought we would give this hotel a third chance due to it being convenient. however once again it was filthy and substandard.
    cigarette butts in window frame also poor level of hygiene.

    Published on 20 Nov 2022

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