BIG Hotel Sài Gòn

Others

• Parking
• Bar
• Food

Cleanliness & disinfecting

• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Use of cleaning chemicals that are effective against coronavirus
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Lift
• Designated smoking area
• Family rooms
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available

Room Amenities

• Air conditioning

Food & Drink

• Room service

Safety & security

• Security alarm
• 24 hour security
• Smoke alarms
• Cctv outside property
• Fire extinguishers
• Cctv in common areas

Cleaning services

• Dry cleaning
• Trouser press
• Ironing service
• Daily housekeeping
• Laundry

Services & Extras

• Lockers

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• Tour desk
• Express check in/check out
• Private check in/check out
• Luggage storage
• Concierge service
• 24 hour front desk
• Invoice provided

Physical distancing

• Mobile app for room service
• Physical distancing rules followed
• Cashless payment available
• Contactless check in/check out

Transport

• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up
• Airport drop off
• Shuttle service (additional charge)