Bursa star

Activities

• Tennis court
• Hiking
• Tennis equipment
• Badminton equipment
• Walking tours

Others

• Parking
• Bar
• Wifi
• Food

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Lift
• Soundproof rooms
• Allergy free room
• Designated smoking area
• Pet bowls

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available

Room Amenities

• Heating
• Air conditioning

Food & Drink

• Restaurant
• Room service
• Bbq facilities
• Vending machine (drinks)
• Vending machine (snacks)
• Grocery deliveries
• Wine/champagne
• Fruits
• Coffee house on site

Safety & security

• 24 hour security
• Security alarm
• Smoke alarms
• Fire extinguishers

Cleaning services

• Laundry
• Dry cleaning
• Ironing service
• Daily housekeeping

Services & Extras

• Key card access

Common areas

• Garden
• Picnic area

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• Express check in/check out
• Tour desk

Physical distancing

• Contactless check in/check out
• Cashless payment available
• Physical distancing rules followed

Entertainment and family services

• Children's playground
• Kids' club
• Kids' outdoor play equipment

Transport

• Airport shuttle
• Car hire
• Shuttle service (additional charge)
• Airport shuttle (additional charge)
• Airport pick up
• Airport drop off
• Shuttle service

Pool and wellness

• Sun umbrellas
• Beauty services
• Facial treatments
• Waxing services
• Make up services
• Hair treatments
• Manicure
• Pedicure
• Hair cut
• Hair colouring
• Hair styling
• Body treatments
• Body wrap
• Light therapy

Shops

• Minimarket on site