Candlewood Suites Hot Springs, an IHG Hotel, Hot Springs

This property has been featured in "23 Best Hotels In Hot Springs ".

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Room Types Available

Studio Suite

Max 2 Adults

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Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Queen Studio - Non-Smoking

Max 2 Adults

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This air-conditioned studio features a kitchenette, a cable TV and ironing facilities.

Studio - Non-Smoking

Max 4 Adults

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This air-conditioned studio features a kitchenette, a cable TV and ironing facilities.

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About This Property

Hot Springs National Park is 3 miles from this Arkansas hotel. The hotel features an outdoor pool, a convenience store and suites with kitchenette facilities and free Wi-Fi.Spacious studios and suite (Read More)s provide carpeted floors and wood furniture. Candlewood Suites Hot Springs provide each with a full size refrigerator, microwave and dishwasher. Cable TV and a dining area are included.Hot Springs Candlewood Suites offers a business center and a gym. Laundry facilities are also available at the hotel for added convenience.Magic Springs Amusement Park and Crystal Falls are 4 miles from the hotel. Josephine Tussaud Wax Museum is 3 miles away.

Candlewood Suites Hot Springs, an IHG Hotel is featured in

Guest Ratings For This Property

8.2

Based on 366 Reviews

100% verified reviews

Comfort

8.56

Cleanliness

8.53

Value For Money

8.09

Facilities

8.3

Guest Reviews

Olayinka

family with young children

8.0

Very good

Good

It's in a great location. Close to restaurants, shopping. It's on a busy street.

No breakfast.

Published on 15 Dec 2023

Susana

young couple

9.0

Superb

Guy

family with young children

10.0

Exceptional

The staff were so friendly and kept a smile and accommodated my needs definitely will be back there

Published on 06 Nov 2023

June

young couple

9.0

Superb

It was very pleasant

They did not have a breakfast. The gentleman checking us in was very friendly and nice

g that they don't offer breakfast

Published on 28 Oct 2023

Adrain

family with young children

10.0

Exceptional

Breakfast and comfort

Published on 19 Oct 2023

Weinberg

solo traveller

7.0

Good

If I return to Hot Springs, I will not stay at this hotel due to the behavior of the receptionist.

The room was everything that was advertised. It was good size and clean. Minimum noise penetration from the hall. The location was excellent for what I had to do in Hot Springs.

On the first night I discovered that the phone in the room was not working when plugged into either outlet by the bed or by the desk. The phone itself had a label on the dial that stated Room 210. I reported this in the morning to the reception person and he was to have the technician fix it before the end of the day. I also shared with him the info about the Room 210 label on the instrument. When I returned to the hotel, another receptionist informed me the phone was fixed. That was not so, the phone had no dial tone when plugged in. Also it did not appear anyone was in my room the phone remained on the shelf under the TV where I put it earlier. On Sunday, once again I talked with the first receptionist who insisted the phone was fixed. I tried to get him to understand that no one came into the room. He check the computer and realized he was wrong. The technician apparently went to Room 210 but not to my room number 320. Then he told me nothing could be done until the next day which was the day I would depart. I was frustrated and mad that a simple request to fix the phone never was done and the receptionist seem not to care about it. At that point, he got angry at me for raising my voice and told me to check out of the hotel right then. I dismissed his threat and left the hotel for the day. However, I had bouts of anxiety during the day that he would check me out and I would no longer have access to the room. That did not happen. I did check out on Monday morning but the first receptionist wasn't on the desk then.

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Published on 06 Oct 2023