Hotel

Candlewood Suites Indianapolis Northeast, an IHG Hotel

8111 Bash Street
7.2
(322 reviews)

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This property has been featured in "49 Best Hotels In Indianapolis ".

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Standard Suite

  • Max 2 Adults
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    Featuring a kitchenette, this studio also offers free Wi-Fi and a 32-inch flat-screen TV with DVD player.Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Queen Studio

  • Max 2 Adults
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    Featuring a kitchenette, this studio also offers free Wi-Fi and a 32-inch flat-screen TV with DVD player.

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    Studio Suite with Two Double Beds

  • Max 4 Adults
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    Featuring a kitchenette, this studio also offers free Wi-Fi and a 32-inch flat-screen TV with DVD player.

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    One-Bedroom Queen Suite with Sofa Bed

  • Max 4 Adults
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    Featuring a kitchenette and sofa bed, this suite also offers free Wi-Fi and a 32-inch flat-screen TV with DVD player in the separate living area.

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    Queen Studio Suite with Bath Tub - Disability Access/Non-Smoking

  • Max 2 Adults
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    Offering a visual alert system and bathroom grab bars, this accessible room features free Wi-Fi and a 32-inch flat-screen TV. A fully equipped kitchen is provided.

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    Queen Studio Suite with Hearing Accessible Roll in Shower - Non-Smoking

  • Max 2 Adults
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    Offering a visual alert system and bathroom grab bars, this accessible room features free Wi-Fi and a 32-inch flat-screen TV. A fully equipped kitchen is provided.

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    Queen Room with Bath Tub - Disability Access/Non-Smoking

  • Max 4 Adults
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    Offering a visual alert system and bathroom grab bars, this accessible room features free Wi-Fi and a 32-inch flat-screen TV. A fully equipped kitchen is provided.

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    All Facilities for Candlewood Suites Indianapolis Northeast, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Golf course (within 3 km).
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Auditory guidance, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Hairdryer, Bath, Shower.
    Room Amenities Sofa, Air conditioning, Desk, Shallow end, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Dishwasher, Refrigerator, Microwave, Vending machine (drinks), Kitchen, Vending machine (snacks), Fruits, BBQ facilities, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Cleaning services Dry cleaning, Laundry.
    Media & Technology CD player, Cable channels, DVD player, Video, Flat-screen TV, Telephone.
    Services & Extras Key card access, Key access.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Garden, Picnic area.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Hot tub/Jacuzzi, Fitness centre, Sun loungers or beach chairs.
    Shops Minimarket on site.

    About This Property

    Conveniently located by Interstates 69 and 465, this all-suite Castleton hotel is 13 miles from the Indianapolis city centre. A kitchenette is included in every suite at this hotel that boasts an on-site convenience store. A 32-inch flat-screen TV is provided in every suite at Candlewood Suites Indianapolis. Along with a separate living area, each suite offers ironing facilities and a DVD player. Free Wi-Fi is available throughout Indianapolis Candlewood Suites. A fitness centre is offered on site. Guests can take advantage of BBQ facilities and launderette facilities featured at the property. IBM is 4 miles away from this property. Entertainment at Lucas Oil Stadium and basketball at Bankers Life Fieldhouse, home of the Indiana Pacers, can be reached in 25 minutes’ drive.

    Guest Ratings For This Property

    7.2
    Based on 322 Reviews
    100% verified reviews

    Comfort

    7.74

    Cleanliness

    7.77

    Value For Money

    7.41

    Facilities

    7.42

    Guest Reviews

    Rhonda
    family with young children
    9.0
    Superb
    Superb
    Loved the comfortable beds

    Published on 05 Jan 2024

    Wells
    young couple
    5.0
    Passable
    Was ok.
    The room was great. Love the fact it had kitchen with appliances and dishes.
    The TV remote didn't work. It took us two hours before we came to a conclusion with the staff to reset the cable box. So we was without a TV for 2 hours

    Published on 02 Jan 2024

    Hilda
    family with young children
    7.0
    Good
    Good
    Accessibility
    No room service

    Published on 02 Jan 2024

    Reilly
    young couple
    9.0
    Superb
    Superb
    The front desk staff was friendly and kind. The room was clean and spacious. Slept like a baby.

    Published on 29 Dec 2023

    Nicol
    young couple
    1.0
    Bad
    Please give my cash back
    I left because there were bed bugs in my room I demand my money back
    Everything

    Published on 19 Dec 2023

    Dianne
    young couple
    4.0
    Disappointing
    So-so
    Friendly staff, price, cute room, comfy bed.
    Had to change rooms due to overpowering moldy or musty odor

    Published on 03 Dec 2023

    Dianne
    young couple
    4.0
    Disappointing
    Cleanliness is sub -,par and not what paying customers deserve!
    Very comfortable pillows, soft and squishy and a comfortable mattress. Nice facilities if needed plus an impressive looking mini-store for needed items. Staff tried to remedy issues by changing rooms.
    Two stays in Nov 2023, 4 nights and 2 nights. I wanted to like this hotel with its comfy mattresses and really comfy pillows, but the cleanliness level in essentially 3 of 4 rooms given during our two stays were not up to a cleanliness standard one would expect. A paying customer does NOT need to see previous customer's hair, dried on food residue, smears and splashes. The hassle of changing rooms on both stays was inconvenient and time-consuming. The first room had an extremely overpowering musty smell. The second had a noticeable air freshener-like smell, but we kept that room. Upon our next stay, both rooms given were not pleasant due to our frequently coming across hair, messes, etc. The last room had a filthy heater vent area. half hanging smoke alarm and the bathtub stopper wouldn't stay up to drain. Peeling paint in shower area in more than one room. Hotel's handicapped entrance door buttons (2) did not work. Coffee machine provided working properly was hit or miss. Requests for bedding/extra pillows were not prepared as promised when returning to the hotel room, twice. The new GM essentially told us that it isn't his fault that the rooms were dirty but rather the fault lies with the head of the cleaning staff. Asked for photos to share with staff and gave a free night voucher for this location only.

    Published on 03 Dec 2023

    Jacob
    family with young children
    1.0
    Bad
    Get what you pay for
    Jada at the front desk who was extremely understanding and gracious. We appreciate you.
    You get what you pay for. First off, the room smelled like they tried to cover smoke smell. Then, first morning, two doors down, the fire alarm goes off. Water pouring out the room. Then the fire alarms for the building go off. Loudest noise I've heard in my entire life. Couldn't hear myself think. At the time, my girlfriend had a migraine so that didn't help. Horrible experience. We left that day and requested a refund which we were told we would get but nothing has happened yet so I look forward to a response. Also, when we left IN a week later, we drove by here again and the fire cleanup vans were out front so it happened at least a second time.

    Published on 01 Dec 2023

    Mindy
    family with young children
    10.0
    Exceptional
    Absolutely perfect
    The staff and my room
    Nothing

    Published on 24 Nov 2023

    Amber
    family with young children
    9.0
    Superb
    Superb
    Offered a lending corner with games and other items!
    Front entrance is not marked well.

    Published on 23 Nov 2023

    Candlewood Suites Indianapolis Northeast, an IHG Hotel is featured in

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