Carlisle Station Hotel, Sure Hotel Collection by BW

Court Square

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This property has been featured in "25 Best Hotels In Carlisle ".

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Room Types Available

Standard Double Room
  • Max 2 Adults
  • 3 Photos available
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    Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a TV. The unit offers 1 bed.

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    Standard Twin Room
  • Max 2 Adults
  • 1 Photo available
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    Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a TV. The unit offers 2 beds.

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    Standard Single Room
  • Max 1 Adult
  • 1 Photo available
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    Featuring free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The single room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a TV. The unit has 1 bed.

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    Suite
  • Max 2 Adults
  • 3 Photos available
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    Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. This suite features a tea and coffee maker, a wardrobe, TV, as well as chocolate for guests.

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    Executive King Room- Converts to 2 Twin Beds- Non Smoking
  • Max 2 Adults
  • 2 Photos available
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    Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room has a tea and coffee maker, a wardrobe, TV, as well as chocolate for guests. The unit has 1 bed.

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    About This Property

    In the heart of the city centre, this elegant Victorian hotel offers stylish rooms with 32-inch Freeview flat-screen TVs and free WiFi. Carlisle Train Station is next to this property. Each of the (Read More)contemporary rooms at Carlisle; Sure Hotel Collection by Best Western features a seating area, work desk and free tea and coffee. With a superb central location, the hotel is only 2 miles from the M6 motorway. The scenic Lake District National Park and the beautiful English/Scottish border are both just a 30-minute drive away. The popular wedding town of Gretna Green is just 10 miles from the Carlisle; Sure Hotel Collection by Best Western. Guests at Carlisle; Sure Hotel Collection by Best Western receive discounted rates at the DW Sports Fitness Club, which is 10 minutes’ walk away. Facilities include an indoor pool, 2 spa baths, a steam room and modern gym.

    Carlisle Station Hotel, Sure Hotel Collection by BW is featured in

    Guest Ratings For This Property

    7.9
    Based on 695 Reviews
    100% verified reviews

    Comfort

    8.39

    Cleanliness

    8.38

    Value For Money

    8.25

    Facilities

    7.84

    Guest Reviews

    Wayne
    young couple
    8.0
    Very good
    Train strike one night accommodation Fantastic service, staff outstanding
    Everthong
    Nothing

    Published on 04 Jan 2024

    Carol
    family with young children
    9.0
    Superb
    First time stayover.
    Staff on arrival and when confirming booking were wondeful, wish I could remember the names. We struggled to find hotel carpark albut helped with that too.
    Room clean and some lovely modernisation had been done. But the furniture was in very bad condition I took photos of the bedside cabinets and bathroom rollerblind could do with being renewed, very small toych ups needed. Although an old building the radiator was freezing and definitely needed bleeding. We had to ask for a portable radiator. Breakfast was nice although they ran out of oj and other items and we arrived for breakfast before 9am so still very early. Option of Gluten free bread was nice but a gf cereal would have been awesome. Cereal always wins . Location is great and staff definitely made our stay. Oh and I was recommended a lovely restaurant close by and that was fantastic too. The Last Zebra

    Published on 03 Jan 2024

    Barry
    review category business travellers
    7.0
    Good
    Good
    Upgraded to a nice bedroom.
    A little noisy but it was Xmas!

    Published on 03 Jan 2024

    Keith
    with friends
    9.0
    Superb
    A great stop over hotel and a good place to stay in Carlisle.
    Convenient to city centre. A relaxing and comfortable hotel. Friendly and helpful staff.

    Published on 03 Jan 2024

    Geraldine
    group
    9.0
    Superb
    Great value for money and would stay again.
    Lovely staff,so accommodating. Bedrooms were large ,clean and comfortable. Next to the train station and a 5 minute walk to town centre.
    Bathroom was dated but very clean.

    Published on 02 Jan 2024

    Shaban
    family with young children
    9.0
    Superb
    Superb
    The staff at the hotel were amazing
    Bathrooms out dated

    Published on 01 Jan 2024

    Elidia
    solo traveller
    1.0
    Bad
    Bad
    No

    Published on 01 Jan 2024

    Joan
    group
    8.0
    Very good
    Did what it said on the tin!
    Friendly staff under pressure as trains had been cancelled so hotel very busy. Room nice and warm.
    Couldnt get much better for what I paid for the room.

    Published on 01 Jan 2024

    Mark
    family with young children
    8.0
    Very good
    Hidden vandalism
    The room and the beds were very nice and comfy. The staff were great and very welcoming.
    I won't say it's a dislike as such as the staff were unaware or what we found which we only stumbled upon by accident.. One of the previous guests had vandalised the walls and desk and wardrobe in the room with a UV pen. The type that only shows with a uv torch or light. The staff were brilliant and offered us another room however my son and I were not so fussed by it as it was only visible with uv. There was nothing offensive or rude so we opted to stay. I dont agree with anyone causing damage or vandalism however someone was very creative.. It wasn't a dislike for us more of a surprise worthy of pointing out to the staff. The whole stay and service was brilliant especially to say we stayed Christmas day. Highly recommend

    Published on 31 Dec 2023

    Gall
    family with young children
    7.0
    Good
    Good
    The location, big room, cosy night while a storm raged outside and lots of trains were cancelled or delayed by a long time
    A bit impersonal

    Published on 30 Dec 2023

    Top Facilities

    parking

    bar

    wifi

    food

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    All Facilities for Carlisle Station Hotel, Sure Hotel Collection by BW

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Golf course (within 3 km).
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Pet basket, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
    Bathroom Bath, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer, Bathrobe, Slippers.
    Room Amenities Sofa, Fold-up bed, Sofa bed, Interconnected room(s) available, Ironing facilities, Heating, Wardrobe or closet, Clothes rack, Desk, Carpeted, Iron, Safety deposit box, Fan.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Refrigerator, Electric kettle, Kid meals, Kid-friendly buffet, Tea/Coffee maker.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping.
    Services & Extras Wake-up service, Towels, Key card access, Linen.
    Media & Technology TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Express check-in/check-out, Invoice provided, Luggage storage, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.

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