Club Palm Bay, Chilaw

This property has been featured in "30 Best Beach Resorts in Sri Lanka ".

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Room Types Available

Deluxe Double Room

Max 2 Adults

1 Photo available

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Air-conditioned rooms are equipped with a personal safe, a satellite TV and tea/coffee making facilities. En suite bathrooms come with hot shower facility and free toiletries. The room has an outdoor seating area and the room opens up to lush green garden views.

Deluxe Triple Room

Max 3 Adults

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All rooms are air-conditioned and are equipped with a personal safe, a satellite TV and tea/coffee making facilities. En suite bathrooms come with hot shower facility and free toiletries. The room has an outdoor seating area and the room opens up to lush green garden views

Suite with Garden View

Max 2 Adults

4 Photos available

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This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a seating area as well as garden views. The unit has 1 bed.

About This Property

Stretching over 22 acres along Sri Lanka's north-west coast, Club Palm Bay is located between Marawila Lagoon and Marawila Beach. It boasts a 9-hole golf course and an outdoor pool.Enjoying views of (Read More)landscaped gardens, the air-conditioned rooms are equipped with a satellite TV and tea/coffee making facilities. En suite bathrooms come with a bathtub and hot shower facilities.Club Palm Bay is an hour's drive from Colombo International Airport. It is a 2-hour drive to enjoy dolphin and whale watching at Kalpitiya, while Wilpaththu National Park is a 2.5 hour drive away. Free parking is available on-site.Guests can enjoy Ayurvedic treatments at the spa, or exercise at the fitness centre. The resort also provides a business centre and laundry services.Kundira Restaurant serves international buffet spreads. Wine and liquor can be enjoyed at Ran Thanmbill Bar.

Club Palm Bay is featured in

Guest Ratings For This Property

8.1

Based on 149 Reviews

100% verified reviews

Comfort

8.29

Cleanliness

8.02

Value For Money

7.92

Facilities

7.97

Guest Reviews

Suneth

family with young children

6.0

Pleasant

Excellent location and sports facilities, huge pool. Rooms need to be updated and staff need to be m

Limited selection in the buffet compared to other Sri Lankan restaurants but still way better than European or Indian hotels. Food was good

Staff could have been more professional, rooms and dated

Published on 03 Jan 2024

Chathu

family with young children

10.0

Exceptional

The great Sri Lankan hospitality was shown in every inch of the property and every moment of our stay. Staff members are always with a smile and ready to assist. The Villa we stayed overlooking the lake had fabulous views. Comfortable bedding and amenities are included. All inclusive packages are a great deal. Each an every meal we had ; we experienced a culinary delight. Have to mention and give credit to chef Manjula and his team, who always did the best and delivered with perfection. Recommend this resort to everyone who wants to enjoy a remarkable stay. Many thanks to Club Palm Bay.

There is nothing to mention.

Published on 30 Dec 2023

Suga

family with young children

7.0

Good

Good Place to Relax

The staff is helpful and they try to deliver guests ' requirements at their level best. The hotel has ample space including a big swimming pool which is kid-friendly, a spot complex with a gym, and outdoor sports facilities.

Rooms and the environment can be more clean. Since the area is big, they may have a challenge with cleaning the garden and maintaining it.

Published on 29 Dec 2023

Sivaganeshan

family with young children

9.0

Superb

All inclusive concept. Large pool. The property itself.

Property is old and I even

Published on 22 Dec 2023

Marcos777

young couple

10.0

Exceptional

Highly Suggest!!!

So very much enjoyed our month stay at Club Palm Bay the management and staff TRULY exceeded our expectations in every way!!! We chose the all-inclusive option for convenience and were very happy with it; large variety of great food and drinks. The Staff were always willing to go above and beyond to help us and make us feel like it was our home away from home. We cannot thank all of them enough for such an enjoyable month long stay. So good in fact, that we decided to stay another month plus. If I had to choose one person that stands out and that's very hard to do because the list is very long who deserves recognition it would be a server named Thushan, who also I feel should be considered for a well-earned promotion but again; all management and staff are outstanding!!! Highly suggest Club Palm Bay for your stay in Sri Lanka!!!

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Nothing...

Published on 22 Dec 2023

Edirisinghe

young couple

1.0

Bad

Title: Extremely Disappointing Stay - Unprofessional Staff and Subpar Service I recently had the unfortunate experience

Nothing

Title: Extremely Disappointing Stay - Unprofessional Staff and Subpar Service I recently had the unfortunate experience of staying at Club Palm Bay-Marawila, and I cannot express enough how disappointed I am with the level of service and overall experience. From the moment I walked through the doors, it was clear that this hotel was severely lacking in professionalism and customer care. First and foremost, the front desk staff left much to be desired. It was evident that they lacked the necessary training and education to handle their responsibilities effectively. Their incompetence was not only frustrating but also led to unnecessary delays and confusion during check-in. It's disheartening to encounter uneducated employees who are unable to provide even basic assistance or answer simple questions. The buffet offered at the hotel was another major letdown. Despite its cheap price, the quality of the food was subpar at best. The limited variety of options, coupled with lackluster taste and presentation, left a lot to be desired. It's disappointing to pay for a service that fails to meet even the most basic standards of a decent meal. Adding insult to injury, the employees throughout the hotel were consistently rude and unhelpful. It seemed as though they had no interest in providing a positive experience for guests. Their lack of friendlinessy and professionalism only further exacerbated the already disappointing stay. It's unacceptable to be treated with such disdain and disregard when paying for a service. Overall, my stay at Club Palm Bay-Marawila, was a complete disaster. The uneducated front desk staff, poor buffet, and consistently rude employees made it abundantly clear that this hotel does not prioritize the comfort and satisfaction of its guests. I strongly advise against staying at this establishment and urge the management to invest in proper training for their staff and improve the overall quality of their services.

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Published on 22 Sep 2023

Karunaratne

family with young children

10.0

Exceptional

The staff, starting from the front desk porter to kitchen staff, the wait staff to the room service everyone was exceptional and courteous. Felt like they were all in a mission to make sure the guests are taken care of no matter what. I lost count on how many times per day random and different staff asked if we need anything or how they can make our stay exceptional. Simply unbelievable and unexpected. The food was amazing and full of variety. The kitchen staff went above and beyond and out of their way to make special request food for my expecting wife's cravings. I was in hospitality business once upon a time and even for me this is next level guest satisfaction. Overall 5 star guest experience and the staff truly set the bench mark for great customer service in the hospitality business. Something I haven't experienced even in the United States. Also a shoutout to wait staff Shashikala and the crew at the buffet for the kindness and effort to make our stay better.. Keep up the good work.

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Pretty much I liked everything. One thing to note is that the hotel does show a bit of age when it comes to the rooms, pool and fitness center. But that doesn't effect the overall guest experience but as a note for "room for improvement".

Published on 26 Aug 2023