Club Sema Suite Hotel

-Room was dirty. While it had been cleaned, there were obvious signs of neglect, such as hair on the bed and untouched areas under the bed that were laden with used tissues. -The hotel staffs lack of welcoming demeanor was disappointing. While not all employees displayed this attitude, a majority seemed indifferent. Proper training in the art of greeting and smiling could greatly enhance the overall guest experience, making visitors feel genuinely welcomed and valued. -The service at the hotel was abysmal, to say the least. Despite my repeated requests to change the towels over a span of three days, as per their policy, the towels remained unchanged. This forced me to purchase towels from a local market for personal use. Its disheartening when a simple request like fresh towels isnt met, even after multiple reminders. -The hotel could benefit from improving their approach to promoting local activities in Marmaris. Instead of simply stating their willingness to help guests book activities, a more proactive approach such as providing a list of available activities and facilitating bookings could greatly enhance the overall guest experience. This would save guests the hassle of seeking external providers, as I had to do. -A perplexing inconsistency arose regarding alcohol consumption. While I was able to enjoy alcohol purchased from the hotel by the pool, a different set of rules seemed to apply when drinks were bought from outside. This contradiction was exemplified when I inquired about others enjoying alcohol by the pool and was told they were our people. This inconsistency left me feeling confused and uncomfortable.