Comfort Inn & Suites

400 Russell Street

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This property has been featured in "14 Best Hotels In Northampton ".

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Room Types Available

Standard King Room - Non Smoking
  • Max 2 Adults
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    This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.

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    Standard Queen Room with Two Queen Beds - Non Smoking
  • Max 4 Adults
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    This quadruple room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 2 beds.

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    King Suite with Sofa Bed - Non Smoking
  • Max 4 Adults
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    This suite features a tea and coffee maker, a seating area and a TV with cable channels.

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    King Room - Accessible/Non Smoking
  • Max 2 Adults
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    This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.

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    Queen Room with Two Queen Beds with Accessible Tub - Accessible/Non Smoking
  • Max 4 Adults
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    This quadruple room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 2 beds.

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    Queen Room with Two Queen Beds with Roll-In Shower - Accessible/Non Smoking
  • Max 4 Adults
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    This quadruple room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 2 beds.

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    Accessible King Suite with Sofabed - Non Smoking
  • Max 4 Adults
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    This suite has a tea and coffee maker, a seating area and a TV with cable channels.

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    Accessible Suite with Two Queen Beds and Sofabed - Non Smoking
  • Max 6 Adults
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    This suite has a tea and coffee maker, a seating area and a TV with cable channels.

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    View All Rooms

    About This Property

    Located 3 miles from the University of Massachusetts, this Amherst hotel boasts an indoor swimming pool and hot tub. The Emily Dickinson Museum is 5 minutes’ drive away. Free Wi-Fi, cable TV, and a (Read More)seating area are featured in every room at the Comfort Inn & Suites. Decorated in neutral tones and dark wood furnishings, they also include coffee making facilities. Guests at the Comfort Inn & Suites can use the on-site fitness centre and business centre. Enjoy a daily breakfast including omelettes, fruit, cereal, and cinnamon rolls in the breakfast area or on the large terrace. Hike up Mount Tom, located 8 miles from the hotel. Amherst College is 5 minutes’ drive away.

    Comfort Inn & Suites is featured in

    Guest Ratings For This Property

    8.4
    Based on 472 Reviews
    100% verified reviews

    Comfort

    8.97

    Cleanliness

    9.04

    Value For Money

    8.09

    Facilities

    8.73

    Guest Reviews

    Martha
    family with young children
    9.0
    Superb
    Super comfortable, quiet and clean. Decent pool and hot tub. Very nice staff. I 'd stay there again.
    The room was so quiet!! And very comfortable bed. I slept like a baby! Good pool and hot tub Very nice staff.
    Breakfast selections. They were just so-so, though I appreciated the egg frittata

    Published on 31 Dec 2023

    Courtney
    family with young children
    6.0
    Pleasant
    Pleasant
    It was nice.
    We got food poisoning from breakfast

    Published on 29 Dec 2023

    Victoria
    solo traveller
    9.0
    Superb
    Highly recommend!
    This comfort inn is located in a central location and close to many restaurants and shopping! The hotel was very clean and decorated very nicely for the holidays! I even sat in the lobby by the Christmas tree and Menorah because it felt so homey! The staff was very accommodating! I had an injury which required a few special accommodations in the room and this hotel supplied them very willingly. The breakfast was really nice, although I kept missing the end time in the mornings so I only made one breakfast. It would have been nice if they went until 10 or 10 30 am.

    Published on 21 Dec 2023

    Janet
    young couple
    10.0
    Exceptional
    Great experience would recommend
    Spacious room; friendly staff; breakfast on site; gathering room; location

    Published on 21 Dec 2023

    Arinello
    young couple
    10.0
    Exceptional
    Exceptional
    Location

    Published on 19 Dec 2023

    Cynthia
    review category business travellers
    9.0
    Superb
    Superb
    Comfort, clean, quiet

    Published on 05 Dec 2023

    Susanne
    young couple
    6.0
    Pleasant
    Pleasant
    Sheets
    Towels

    Published on 28 Nov 2023

    Helen
    young couple
    8.0
    Very good
    Very good
    It was convenient to our daughters school as we were visiting her.
    I didnt like that the parking lot is not clearly marked. There should be a sign at each entrance . It was confusing

    Published on 15 Nov 2023

    Arlene
    family with young children
    5.0
    Passable
    It was priced higher than a beautiful, gracious hotel in another town. I will not be back to C Inn
    We picked up coffee first and it was soo bad that we did not stay to eat breakfast.
    The shabby old carpet was bad enough but, it had not been vacuumed. The furniture seemed to come from Walmart and there was not even a closet, just a small clothes rack.

    Published on 13 Nov 2023

    Rebecca
    family with young children
    7.0
    Good
    Good
    That I couldn't use my Bonvoy number to get credit for the stay.

    Published on 12 Nov 2023

    Top Facilities

    parking

    wifi

    pool

    bar

    food

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    All Facilities for Comfort Inn & Suites

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Temporary art galleries, Stand-up comedy.
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Bath, Shower, Hairdryer.
    Room Amenities Air conditioning, Ironing facilities, Heating, Desk, Seating Area.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Outdoor furniture, Tea/Coffee maker.
    Safety & security Fire extinguishers, Smoke alarms.
    Cleaning services Daily housekeeping, Laundry.
    Media & Technology Radio, Cable channels, TV, Satellite channels, Telephone.
    Services & Extras Key card access.
    Common areas Picnic area, Shared lounge/TV area.
    Food & drink safety Physical distancing in dining areas.
    Reception services Express check-in/check-out, Private check-in/check-out, 24-hour front desk.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Hot tub/Jacuzzi, Fitness centre.
    Outdoor & View Terrace.

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