Hotel

Crowne Plaza Memphis Downtown, an IHG Hotel

300 North Second Street
6.3
(289 reviews)

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This property has been featured in "18 Resorts In Memphis ".

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Top Facilities

parking

bar

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Standard Room

  • Max 2 Adults
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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Standard King Room

  • Max 2 Adults
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    This room features a flat-screen TV and coffee-making facilities.

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    Standard Double Room with Two Double Beds

  • Max 4 Adults
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    This room features a flat-screen TV and coffee-making facilities.

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    Deluxe Double Room with Two Double Beds

  • Max 4 Adults
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    Located on a quiet floor, this room features a flat-screen TV and coffee-making facilities.

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    Deluxe King Room - Non-Smoking

  • Max 2 Adults
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    Located on a quiet floor, this room features a flat-screen TV and coffee-making facilities.

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    Standard King Room with Mobility Accessible Tub

  • Max 2 Adults
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    King Room with accessible Bath Tub and Pay-per-view Channels.

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    Standard King Room - High Floor

  • Max 2 Adults
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    The unit has 1 bed.

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    Standard King Room with City View

  • Max 2 Adults
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    The unit offers 1 bed.

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    Standard Double Room with Two Double Beds - High Floor

  • Max 4 Adults
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    The unit has 2 beds.

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    Executive Twin Room - Non-Smoking

  • Max 4 Adults
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    The unit has 2 beds.

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    Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking

  • Max 4 Adults
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    The unit offers 2 beds.

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    One-Bedroom King Suite with Sofa Bed

  • Max 4 Adults
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    The unit offers 2 beds.

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    Junior King Suite with Sofa Bed

  • Max 4 Adults
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    The unit has 2 beds.

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    View All Rooms

    All Facilities for Crowne Plaza Memphis Downtown, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Live sport events (broadcast), Happy hour.
    Cleanliness & disinfecting Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, parking, wifi.
    Miscellaneous Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Additional toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Vending machine (drinks), Restaurant, Kid-friendly buffet, Vending machine (snacks), Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology TV, Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden, Picnic area, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out.
    General Pets allowed.
    Transport Shuttle service, Shuttle service (free).
    Pool and wellness Fitness centre, Fitness, Sun loungers or beach chairs.
    Outdoor & View City view, Pool view, Terrace, View.
    Shops Minimarket on site.

    About This Property

    Located in Memphis city centre, this hotel is just 15 minutes’ walk from the bars and restaurants of Beale Street. It features an on-site restaurant, outdoor pool, and free Wi-Fi. A flat-screen cable TV with pay-per-view movie channels is included in the contemporary guest rooms at Crowne Plaza Memphis Downtown. A work desk and coffee-making facilities including a mini-fridge are provided. The modern Notes & Provisions Restaurant and Bar is open for breakfast, lunch, and dinner. It boasts a full-service bar and serves a variety of dishes. Guests can browse the Memphis Crowne Plaza’s gift shop or work out in the on-site fitness centre. A business centre is located off of the 24-hour lobby. A transfer service is based on availability and travels within a 4.8 km radius of the property. The Cook Convention Center is less than 5 minutes’ walk from the Downtown Memphis Crown Plaza. The Pyramid Arena is less than 10 minutes away on foot.

    Guest Ratings For This Property

    6.3
    Based on 289 Reviews
    100% verified reviews

    Comfort

    7.21

    Cleanliness

    7.24

    Value For Money

    6.39

    Facilities

    6.69

    Guest Reviews

    Dennis
    young couple
    7.0
    Good
    Going back to choice hotels
    The parking. 70 year old Seniors had to park in underground with no access to hotel. Had to walk outside and up several ramps to get to the entrance Our room sounded like we were in the middle of a nascar race. Could here cars, truck and motorcycles all night

    Published on 22 Nov 2023

    Mathew
    review category business travellers
    7.0
    Good
    Comfortable and convenient location for convention center
    Excellent location for attending conferences at the Renasant Center.
    Local Neighborhood is almost void of restaurants and nightlife within walking distance.

    Published on 19 Oct 2023

    Mary
    family with young children
    7.0
    Good
    Good
    Nothing
    Bed bugs

    Published on 03 Oct 2023

    Bessie
    family with young children
    3.0
    Poor
    It was horrible
    Breakfast was good
    Room smelled really bad No A/C

    Published on 11 Sep 2023

    Jamie
    young couple
    2.0
    Very poor
    Would not stay again.
    Staff
    Not very clean, shower not working properly, noisy air conditioner. Poor parking.

    Published on 03 Sep 2023

    Sheila
    family with young children
    3.0
    Poor
    Poor
    Location, its close to where my kids event.
    The room is not clean. Rugs and sheets. The tub drainage is not working well, it was draining slow. We called for maintenance but said it was too early.

    Published on 31 Aug 2023

    Kevin
    group
    8.0
    Very good
    Cool hotel ! Decent price
    Close to the bass pro shop close to Beale street and a free shuttle
    No aircon in the lobby. We think it was broke

    Published on 26 Aug 2023

    Sifu
    family with young children
    9.0
    Superb
    Superb
    Rooms were Excellent and nice and clean....Modern too Free shuttle was fantastic! Drivers and staff excellent Free lemon and fruit water in lobby was perfect.! Gym was Great!.. Pool too! Close to downtown Memphis Across from Elvis' Lauderdale Apt..Wow
    Nothing..every thing was super

    Published on 22 Aug 2023

    Michelle
    review category business travellers
    8.0
    Very good
    Good Hotel overall, dbl check rates (they charge your CC before you arrive) and bring ear plugs
    Hotel beds are usually lumpy or generally uncomfortable or you have to triple up the pillows to make one. That was not the case here. The bed was VERY comfortable, I slept like a rock. The pillow were exceptional!
    I could hear everything in my neighbor's room. EV-ER-Y-THING. Yes, even using the bathroom. ew. I was there for a conference and was supposed to receive Conference rates but was charged full price.

    Published on 20 Aug 2023

    Brian
    review category business travellers
    3.0
    Poor
    Hot, humid, uncomfortable. Should have been told about issues prior to booking, but wasnt.
    Location is great.
    Air conditioning in lobby, restaurant and bar not functioning. Staff reports that it had been non functional for a couple of months.

    Published on 12 Aug 2023

    Crowne Plaza Memphis Downtown, an IHG Hotel is featured in

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