Hotel

Crowne Plaza Phoenix Airport - PHX, an IHG Hotel

4300 East Washington
7.9
(1322 reviews)

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This property has been featured in "40 Best Hotels In Phoenix ".

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Executive King Suite

  • Max 4 Adults
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    Offering free Wi-Fi, this air-conditioned room features a cable TV with movie channels, a work desk, a seating area and ironing facilities.

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    Standard Room

  • Max 2 Adults
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    The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a carpeted floor, video games, heating and a TV with cable channels. The unit has 1 bed.

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    Standard King Room

  • Max 2 Adults
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    The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

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    Premium Queen Room with Two Queen Beds

  • Max 4 Adults
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    The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

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    Standard King Room with Sofa Bed

  • Max 4 Adults
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    A sofa, a TV, air conditioning and heating are available in this spacious double room. The unit has 2 beds.

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    Double Room - Mobility Accessible Tub - Non-Smoking

  • Max 2 Adults
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    This double room has air conditioning, heating and a TV. The unit has 1 bed.

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    King Room with Accessible Roll in Shower - Non-Smoking

  • Max 2 Adults
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    This double room has air conditioning, heating and a TV. The unit has 1 bed.

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    Standard Queen Room with Two Queen Beds

  • Max 4 Adults
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    This double room features air conditioning, heating and a TV. The unit offers 2 beds.

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    King Room - Mobility Access Tub - Non-Smoking

  • Max 2 Adults
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    This double room features air conditioning, heating and a TV. The unit offers 1 bed.

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    Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

  • Max 4 Adults
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    This double room features air conditioning, heating and a TV. The unit offers 2 beds.

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    Junior Suite with Mobility Accessible Roll-In Shower

  • Max 4 Adults
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    This suite has air conditioning, heating and a TV.

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    One-Bedroom King Suite

  • Max 4 Adults
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    This suite features air conditioning, heating and a TV.

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    Junior King Suite with Sofa Bed

  • Max 4 Adults
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    A sofa, a TV, air conditioning and heating are provided in this spacious suite.

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    All Facilities for Crowne Plaza Phoenix Airport - PHX, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Live sport events (broadcast), Happy hour, Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking, wifi.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
    Accessibility Accessible room, Hearing accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Desk, Shallow end, Seating Area, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating.
    Food & Drink Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Special diet menus (on request), Kid meals, Outdoor furniture, Room service.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Media & Technology CD player, Pay-per-view channels, Cable channels, TV, Video, Radio, Video games, Telephone.
    Services & Extras Key card access, Alarm clock, Wake-up service.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Transport Public transport tickets, Shuttle service, Airport shuttle, Airport shuttle (free), Shuttle service (free).
    Pool and wellness Hot tub/Jacuzzi, Fitness centre, Fitness, Sun loungers or beach chairs.

    About This Property

    This hotel offers a free transfer service from Phoenix Sky Harbor Airport, which is 3 miles away. It features an on-site restaurant and lounge. All guest rooms include free Wi-Fi. A cable TV with movie channels is offered in each air-conditioned room at Crowne Plaza Phoenix Airport. All guest rooms include a work desk and a seating area. Serving breakfast, lunch and dinner, Post Restaurant is located at Crowne Plaza Phoenix Airport, while Perch Lounge is open late night and features specialty beers, cocktails and a selection of wines. Guests of Crowne Plaza Phoenix Airport can relax in the outdoor pool and hot tub. The hotel offers a business centre with fax and photocopying services and a 24-hour reception. Arizona State University and Phoenix Zoo are within 10 minutes’ drive away from this hotel. The Phoenix Convention Center is 7 miles away. For convenience, this hotel is located on the city’s METRO light rail line for easy access to Phoenix and Tempe attractions.

    Guest Ratings For This Property

    7.9
    Based on 1322 Reviews
    100% verified reviews

    Comfort

    8.46

    Cleanliness

    8.48

    Value For Money

    7.75

    Facilities

    8.05

    Guest Reviews

    Dallas
    young couple
    9.0
    Superb
    Wonderful hotel
    Loved the front desk staff! Bradley was friendly, welcoming and so helpful. The bar was lovely and the drinks were good. We were very pleasantly surprised how easy it was to return the rental car and then ride the Sky train back to the hotel. The next morning we walked to the Sky train to get to the airport. We will always stay at Crowne Plaza from now on when traveling to Phoenix.

    Published on 03 Jan 2024

    Lakiesha
    family with young children
    10.0
    Exceptional
    Would stay again if traveling to Phoenix
    The fact the you can catch the train right across the street to get directly to the airport

    Published on 02 Jan 2024

    Kerstin
    young couple
    9.0
    Superb
    Convenient, clean and comfortable.
    Airport pickup service. Quick check in despite the late hour.
    Breakfast not included.

    Published on 31 Dec 2023

    Betty
    young couple
    6.0
    Pleasant
    Pleasant
    Near to parking spot and airport
    Needing to pay extra to park the night we stayed over, needs updated from tub/shower to shower stall

    Published on 24 Dec 2023

    Charles
    solo traveller
    4.0
    Disappointing
    Quite disappointing
    The morning staff was fine. The location next to the airport and reachable by the airport train is convenient.
    The carpet was not vacuumed and overall a disappointing presentation. The large television did not have any signal at all. The snack bar had nothing reasonable to eat and was out of the wrap sandwiches too, only poorly chosen snacks that felt worse than a vending machine. I tried to use my credit card to pay in full as my girlfriend actually booked the hotel as I was already on my flight. The night front desk said it could not be done, but also never tried to either. The morning front desk staff made the credit card switch in just a couple of minutes as they told us over the phone that this could happen.

    Published on 20 Dec 2023

    Marchello
    solo traveller
    7.0
    Good
    Good
    The room was nice and clean

    Published on 19 Dec 2023

    Walker
    family with young children
    2.0
    Very poor
    Very poor
    Location to airport
    Handicap facilities weren't available at anytime unless single bed. Had to disabled family members

    Published on 19 Dec 2023

    Rose
    review category business travellers
    8.0
    Very good
    Very good
    proximity to airport and SW Phoenix

    Published on 14 Dec 2023

    Beitia
    review category business travellers
    9.0
    Superb
    Excellent good value for money
    The location and the person at the reception very kind and listening.

    Published on 13 Dec 2023

    Ed
    young couple
    3.0
    Poor
    Convenient but won't go back
    close by airport. food was good.
    Room was not clean and furniture was scratched and worn.

    Published on 12 Dec 2023

    Crowne Plaza Phoenix Airport - PHX, an IHG Hotel is featured in

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