Diwane Hotel & Spa Marrakech

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Pool
• Food
• Wifi

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Soundproof rooms
• Non smoking rooms
• Lift
• Designated smoking area

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Upper floors accessible by elevator
• Accessible by lift
• Walk in shower

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Hairdryer
• Shampoo
• Bath
• Shower
• Body soap
• Toilet
• Bidet

Room Amenities

• Cots
• Sofa bed
• Air conditioning
• Wardrobe or closet
• Dressing room
• Electric blankets
• Seating area
• Safety deposit box
• Trash cans
• Fold up bed
• Tile/marble floor
• Pool towels
• Interconnected room(s) available
• Heating
• Socket near the bed

Food & Drink

• Wine/champagne
• Refrigerator
• Electric kettle
• Restaurant
• Special diet menus (on request)
• Outdoor furniture
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Cleaning services

• Daily housekeeping

Services & Extras

• Towels
• Key card access
• Linen
• Wake up service
• Lockers
• Key access

Media & Technology

• Tv
• Satellite channels
• Flat screen tv
• Telephone

Common areas

• Sun terrace
• Garden

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Concierge service
• 24 hour front desk
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• Currency exchange

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Pool and wellness

• Sun umbrellas
• Solarium
• Massage
• Beauty services
• Spa/wellness packages
• Manicure
• Hair colouring
• Body scrub
• Spa lounge/relaxation area
• Waxing services
• Fitness/spa locker rooms
• Hair treatments
• Hair cut
• Make up services
• Body wrap
• Fitness centre
• Body treatments
• Fitness
• Facial treatments
• Spa facilities
• Hair styling
• Pedicure
• Spa and wellness centre
• Sun loungers or beach chairs

Transport

• Car hire
• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up

Outdoor & View

• City view
• Pool view
• Terrace
• Patio
• View
• Inner courtyard view
• Quiet street view
• Balcony