The air-conditioned rooms are equipped with satellite TV, telephone, safety box (with surcharge), minibar (on request), bathroom with hairdryer.Rooms on the ground floor have a terrace with direct access to the garden. Rooms located on higher floors have a balcony.free safety box - minibar (empty)
The air-conditioned rooms are equipped with satellite TV, telephone, safety box (with surcharge), minibar (on request), bathroom and hairdryer.Rooms on the ground floor have a terrace with direct access to the garden. Rooms located on higher floors have a balcony.free safety box - minibar (empty)
Located on the 7th and 8th floors, all rooms come with different furniture and decoration. This room offers bathrobe, slippers, tea/coffee set, daily evening turndown service, free safety box, minibar with non-alcoholic drinks (no replacement) and ipad/ipod dock.It features free pool towels, choice of pillows, room service breakfast (on request), access to the private sun terrace on the 4th floor.
The two-storied suites are located in the 8th floor. The lower floor has a living-room with balcony andWC, upstairs you will find a bedroom, walk-in wardrobe and bathroom with bath tub, WC and hairdryer. This room offers bathrobe, slippers, tea/coffee set, daily evening turndown service, free safety box, minibar with non-alcoholic drinks (no replacement) and ipad/ipod dock.It features free pool towels, choice of pillows, room service breakfast (on request).
Located on the 7th and 8th floors, all rooms come with different furniture and decoration. This room offers bathrobe, slippers, tea/coffee set, daily evening turndown service, free safety box, minibar with non-alcoholic drinks (no replacement) and ipad/ipod dock.It features free pool towels, choice of pillows, room service breakfast (on request), access to the private sun terrace on the 4th floor.
The two-storied suites are located in the 8th floor. The lower floor has a living-room with balcony andWC, upstairs you will find a bedroom, walk-in wardrobe and bathroom with bath tub, WC and hairdryer. This room offers bathrobe, slippers, tea/coffee set, daily evening turndown service, free safety box, minibar with non-alcoholic drinks (no replacement) and ipad/ipod dock.It features free pool towels, choice of pillows, room service breakfast (on request).
The air-conditioned rooms are equipped with satellite TV, telephone, safety box (with surcharge), minibar (on request), bathroom and hairdryer.Rooms on the ground floor have a terrace with direct access to the garden. Rooms located on higher floors have a balcony.free safety box - minibar (empty)
Guests will have a special experience as the double room features a pool with a view. The spacious double room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
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Premium Double Room with Sea View - Top Floor (3 Adults)
The pool with a view is the standout feature of this triple room. This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 3 beds.
This double room's standout feature is the pool with a view. The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
This double room features a pool with a view. The spacious double room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.
This double room features a pool with a view. The spacious double room features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
This double room's special feature is the pool with a view. The spacious double room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Room 820 had no safety rail in Bath.
It didn't affect us as we used shower upstairs off bedroom, however we felt it was a bad fault and surely health and safety is essential
Published on 27 Dec 2023
Ayokanmi
solo traveller
8.0
Very good
Good stay
Close to airport
Food options make you sick.
Published on 13 Dec 2023
Kimberley
young couple
10.0
Exceptional
Exceptional
Beautiful location, excellent room just perfect x
Published on 19 Nov 2023
Roger
young couple
10.0
Exceptional
best place to stay
everything was above good
nothing
Published on 13 Oct 2023
Ruth
young couple
8.0
Very good
Good place for vacation
Room and view very nice, the staff is extremly friendly and courteous!
Published on 09 Jul 2023
Aleksa
young couple
10.0
Exceptional
Vacation from the dreams - you wont regret it
-Mega location at the beach , very easy access to the beach
-Large variety of food in all-inclusive and super tasty fresh cocktails. We had thematic dinner that changes every night, which was amazing!
-Very friendly hotel stuff
-Beautiful and clean room with a view on the ocean
-Pool towels available with 20 deposit and can be changed every day for free
-Spa was really small and saunas not very hot to German standards, so we would not recommend it
-The hotel guest are mostly old people and entertainment is aimed to them
-Safe in the room has to be paid extra
-Parking situation during midday can be problematic. Hotel has own parking places but they are quite expensive and we didnt use them
Published on 02 Jul 2023
Radoslav
young couple
10.0
Exceptional
Great value for money
Its a well managed established hotel next to a beach with ever changing, rich all-you-can-eat breakfast and dinners. Its got a nice exterior pools and bars. Its perfect value for money. The staff is great, they always try to do what they see on your eyes.
I cant say I didnt like it, but its good to know the clientele, at least during our stay, was mostly people over 50-60 years old. Also the animation in the hotel is kind of catering to that age group (but if you want, its not far to go to bars in centre instead staying in hotel for Abba night or grandma fashion show). Maybe thats why there is not that much vegetarian options among mains (but always enough salads and sides to combine something nice, even you dont eat meat).
The hotel itself is clean and nice and has a quite beautiful view to the sea. The room (Top Floor Premium) was clean and nice. The staff is making efforts generally speaking, but seems poorly trained and badly organized.
The surroundings are very sad and industrial: only crowded buildings and a lot of cement, a few very outdated shops with the cheapest products in the so-called shopping center in front of the hotel. Nowhere to have a pleasant walk, nothing to do except for lying on the crowded terrace of the hotel. At the restaurant, too much staff and they are chatting loudly all the time, either ignoring the customers or suffocating them with useless interventions. We left after only 2 nights (we paid for 9 nights in a Top Premium Double Room, the most expensive one), and the reception staff had a very unprofessional reaction, though we didn't even require for the rest of the money back. They were totally unreactive when I said we would leave sooner. Not only they didn't ask why, but they were literally pretending not to hear me explaining and seemed to only want to get rid of us as fast as possible. They were not busy with someone else at the moment. I don't know if this attitude was due to their poor English skills or to the fact that they are used to disappointed clients leaving much sooner than planned. However, it was an important financial loss for us and a big disappointment, so a minimum of politeness would have been normal. We left because the strong calima winds were making the stay impossible: dust everywhere, impossible to breath, to keep the windows open or to do any activity outside. This is of course not the hotel's fault, but a natural common phenomenon in the Canary Islands that we were unlucky to experiment during our holydays this time. But even without calima, we would never go to San Agustin again. There are much more beautiful places on the Canary islands and even in Gran Canaria one can find better.
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Published on 20 Apr 2023
Traveler....like
solo traveller
10.0
Exceptional
Exceptional
Location is perfect. Nice promenade to walk for hours. Right on the beach. But also, hotel have 2 pools ( smaller one heated). I enjoy my sea view room and sound of the waves during the night. Food is great. People smiling and helpfull. Also, across the street shops.....and weather is great.
