DoubleTree by Hilton Winston Salem - University, NC

5790 University Parkway
7.7
245 reviews

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This property has been featured in "23 Best Hotels In Winston Salem ".

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Room Types Available

Queen Room with Two Queen Beds
  • Max 4 Adults
    •

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    This room features a cable TV and a coffee machine.

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    King Room
  • Max 4 Adults
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    This room features a cable TV and a coffee machine.

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    Junior King Suite with Sofa Bed
  • Max 4 Adults
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    A seating area with a flat-screen TV, air conditioning and a tea and coffee maker are available in this suite. The unit has 2 beds.

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    Deluxe King Room
  • Max 2 Adults
    •

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    The spacious double room features air conditioning, a tea and coffee maker, a seating area and a flat-screen TV. The unit has 1 bed.

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    King Room with Mobility Accessible Tub
  • Max 4 Adults
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    This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

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    About This Property

    Located off Highway 52, this hotel is 12 minutes’ drive from Wake Forest University and 15 minutes' drive from Interstate 40. Features include a patio and rooms with cable TV and free WiFi access. I (Read More)n-room coffee maker are available in every room at University Hotel and Conference Center Winston Salem. The warm-colored rooms also include a work desk and an alarm-clock radio. A business centre is on site for guests' convenience at University Hotel and Conference Center. Dixie Classic Fairgrounds and Benton Convention Center are within 13 minutes’ drive of the hotel. Hanes Mall and the historic Old Salem are each 12 minutes’ drive away. Wineries are within 30 minutes' drive.

    DoubleTree by Hilton Winston Salem - University, NC is featured in

    Guest Ratings For This Property

    7.7
    Based on 245 Reviews
    100% verified reviews

    Comfort

    8.47

    Cleanliness

    8.58

    Value For Money

    7.7

    Facilities

    8.09

    Guest Reviews

    Brenda
    young couple
    5.0
    Passable
    Not a great experience.
    The location was great, right off the highway . The room was spacious and comfortable.
    We chose this hotel over others even though it was more expensive because it has an onsite restaurant. The restaurant was closed all New Years eve and day so we still had to go and find dinner elsewhere. There was no hot water! And no one on staff but front desk lady who was apologetic but unable to fix the problem.

    Published on 02 Jan 2024

    Miriam
    young couple
    8.0
    Very good
    Very good
    The staff

    Published on 26 Dec 2023

    Storm
    solo traveller
    8.0
    Very good
    We had a great time and the service was excellent making our stay one to remember.
    The breakfast is always excellent and the choices are great. They start early and the coffee was not bad either. The staff was also very friendly and helpful with the information we requested.
    There was really nothing we didn't like perse. The desk person was extremely helpful and allowed us to check in a little early so we also appreciated that. the ice was cold and the water was hot so everything was all good.

    Published on 29 Nov 2023

    Emimarc1978
    review category business travellers
    9.0
    Superb
    Always great hotel, told by usual customer from 8 years
    Great accomodation, nice, new, clean
    Receptionist unable to extend of one day the reservation, pls train her

    Published on 22 Nov 2023

    Warren
    young couple
    8.0
    Very good
    This hotel nice but others offer more with same quality.
    Property was nice and good location. Furnishings were fine. Nice restaurant. Fitness center good but indoor pool not available.
    Noisy in elevator room location of our room. No complementary breakfast for Booking App. Others in hotel received comp breakfast.

    Published on 17 Nov 2023

    Louis
    young couple
    5.0
    Passable
    Okay
    Breakfast too costly was not awarded HH points it took forever to CheckIn, short line, one desk clerk that appeared to be new, no cookies
    Location, room price was reasonable,

    Published on 07 Nov 2023

    Caryn
    review category business travellers
    9.0
    Superb
    Superb
    Staff was very helpful. We had been coming from another booking.com hotel that was terrrible and changing hotels. The Double Tree was helpful and expedient.

    Published on 17 Oct 2023

    Kindra
    young couple
    9.0
    Superb
    Would Stay Again
    The property was in a nice location, clean and conveniently located right off the highway. I would stay again.
    One of the staff members were rude but luckily her colleagues amazing customer service blurred out her poor customer service.

    Published on 02 Oct 2023

    Valerie
    family with young children
    10.0
    Exceptional
    It was a nice place to come home to.
    I loved everything about the property. We were there for a funeral on Friday night and Saturday morning. Both locations, although they were in two different directions, were both about 10 minutes from the hotel. I didnt know, but bc I love DoubleTree, I took the chance.
    The only thing that I didnt like was the type of luggage carts they had. They looked like something that is used in warehouses. It was not anything Ive seen in hotels before. It didnt look family friendly so we just carried our luggage in and out for the stay.

    Published on 11 Sep 2023

    Frank
    young couple
    9.0
    Superb
    Very nice and convenience
    Convenient to the Highway and very clean.
    Nothing

    Published on 05 Sep 2023

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

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    All Facilities for DoubleTree by Hilton Winston Salem - University, NC

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Allergy-free room, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Bathroom Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Ironing facilities, Heating, Seating Area, Safety deposit box.
    Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Refrigerator, Kid meals, BBQ facilities, Restaurant, Kid-friendly buffet, Outdoor furniture, Tea/Coffee maker.
    Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms.
    Cleaning services Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Media & Technology Radio, TV, Flat-screen TV, Telephone.
    Services & Extras Key card access.
    Common areas Picnic area, Shared kitchen, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Pool and wellness Sun umbrellas, Fitness centre, Fitness, Sun loungers or beach chairs.
    Shops Minimarket on site.

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