Hotel

Embassy Suites by Hilton New Orleans Convention Center

315 Julia Street
7.2
(991 reviews)

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This property has been featured in "11 Resorts In New Orleans ".

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Top Facilities

parking

bar

wifi

pool

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One-Bedroom King Suite - Non-Smoking

  • Max 4 Adults
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    Provides a seating area with sofa bed.Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

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    Double Room - Non-Smoking

  • Max 2 Adults
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    This air conditioned room offers a cable TV, a microwave, a fridge and tea/coffee-making facilities.Please note that the rate is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

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    Queen Suite with Two Queen Beds

  • Max 6 Adults
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    Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).

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    One-Bedroom King Suite with Bath Tub - Disability Accessible

  • Max 4 Adults
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    Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

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    Executive One-Bedroom Double Suite - Non-Smoking

  • Max 6 Adults
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    A separate living area and private pedroom are offered in this room. It also has a conference area for small business gatherings. A refrigerator, microwave, and coffee-making facilities are included.

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    King Suite - Disability Access

  • Max 4 Adults
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    This quadruple room features air conditioning, a seating area and a TV with cable channels. The unit offers 1 bed.

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    King Suite

  • Max 6 Adults
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    This suite has air conditioning, a seating area and a TV with cable channels.

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    Presidential Suite

  • Max 4 Adults
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    This suite features air conditioning, a seating area and a TV with cable channels.

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    King Suite with Balcony and View

  • Max 4 Adults
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    The suite has a balcony.

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    All Facilities for Embassy Suites by Hilton New Orleans Convention Center

    Category Facilities
    Activities Happy hour, Bike tours, Walking tours, Golf course (within 3 km).
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, pool.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Allergy-free room.
    Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Interconnected room(s) available, Ironing facilities, Heating, Seating Area, Safety deposit box.
    Food & Drink Wine/champagne, Refrigerator, Microwave, Restaurant, Kid-friendly buffet.
    Safety & security 24-hour security, Fire extinguishers, Smoke alarms.
    Cleaning services Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Media & Technology Radio, Cable channels, TV, Video, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Express check-in/check-out, Concierge service, Tour desk, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Pool and wellness Fitness centre, Fitness, Sun loungers or beach chairs.
    Outdoor & View Balcony.
    Shops Minimarket on site.

    About This Property

    In the heart of central New Orleans, seconds from Morial Convention Center and major area attractions, this hotel offers many of today's modern conveniences, in centre of the action. The Embassy Suites New Orleans Convention Center boasts an unrivaled location within walking distance to the Riverwalk Marketplace shopping centre and famous Bourbon Street. The historic French Quarter is also only steps away. Begin the morning at the New Orleans Convention Center Embassy Suites with a free cooked-to-order breakfast and relax at the end of the day with the free nightly manager's cocktail reception. The hotel also offers a state-of-the-art fitness centre as well as a spacious swimming pool.

    Guest Ratings For This Property

    7.2
    Based on 991 Reviews
    100% verified reviews

    Comfort

    7.86

    Cleanliness

    7.9

    Value For Money

    7.36

    Facilities

    7.64

    Guest Reviews

    Linda
    young couple
    10.0
    Exceptional
    relaxing
    location, cleanliness, staff
    N/A

    Published on 04 Jan 2024

    Taji
    family with young children
    1.0
    Bad
    This was the worst hotel stay Ive ever stayed in.
    The Omelette
    1st the staff at this hotel was absolutely rude, nasty, and not professional AT ALL. We arrived at the hotel at 10am. We understood that check in wasnt really until 4pm. But upon arrival, we were told that if any rooms became available they would try to accommodate us. We said that was fine. We asked if possibly we could eat breakfast. The clerk at the desk told us NO, you have to wait until tomorrow for breakfast. There was a couple right behind us that was waiting on a room, as we went to sit down she gave them vouchers for breakfast. A few hours later, my husband walked back up to see if any rooms were available for us, he was told no, since youre being rude, you now have to wait until 5. It took everything in me not to loose my cool. But, we didnt want too mysteriously loose our reservation. Needless to say we waited from 10-6pm for a room. We even overheard them give a room to someone before 4pm check in, since you have been waiting patiently, and been nice, we have a room ready for you. Smh. The rooms need a lot of updating. For a Hilton hotel I definitely expected way better service than what we got. I wouldnt recommend this particular hotel if youre looking for good customer service, and updated facility. We will never stay at this hotel again. EVER!

    Published on 04 Jan 2024

    Amy
    family with young children
    7.0
    Good
    Good location, embassy suites always better choice when traveling with family.
    The location was excellent as we wanted to see WW2 museum and French quarter. Could walk to outfit that have plantation and swamp tour.
    The omelet station was good but everything else was like Hampton inn. Bacon almost raw, couldnt eat. We smelled weed the entire stay. So bad one night it woke me up. Traveling with kids.

    Published on 02 Jan 2024

    Mary
    family with young children
    7.0
    Good
    More detailed cleaning please.
    Location , breakfast, and evening snacks and drinks.
    Not enough valet parking Not cleaned well. Dead bugs and hair all over the place.

    Published on 02 Jan 2024

    Jordan
    young couple
    2.0
    Very poor
    Poorly managed embassy
    Nothing
    No parking, rude employment, no help

    Published on 01 Jan 2024

    Yashar
    family with young children
    1.0
    Bad
    Worst managed embassy suites we have ever stayed.
    Great location
    Rude and inattentive staff. Dirty rooms. Lack of basic toiletries.

    Published on 01 Jan 2024

    Akira
    young couple
    9.0
    Superb
    Superb
    Valet was extremely slow and it cost too much.

    Published on 01 Jan 2024

    Joseph
    young couple
    2.0
    Very poor
    not satisfactory - in past, always have prioritized Embassy Suites as our desired hotel - not any mo
    Room - small batroom with only one sink and tightness in commode/bath/shower area Breakfast - terrible plus long lines Happy Hour - completely different from other Embassy Suites' experiences - lines and limited snacks
    see above

    Published on 01 Jan 2024

    Annette
    group
    4.0
    Disappointing
    Very disappointing
    Decent as expected
    First room, 512 had others already in it though they had literally just called to be moved they were as shocked as us someone else had been given the room. Thought the new room, 614 was fine until I tried taking a shower a few hours later and water was scalding hot. Called the front desk and was told someone would clue sent up. However about 40 minutes later they called saying maintenance said the fixture had been replaced recently and they "guessed it hadn't been set properly" or something along those lines. The next morning 12/3 when I spoke with the front desk associate I was told the manager Cody Mayo would call me on Monday. That was weeks ago and I've yet to get a call.

    Published on 31 Dec 2023

    Saj
    young couple
    7.0
    Good
    Good overall for what we needed before getting on our cruise.
    Atrium is nice area with interesting set-up and theme. Breakfast was tasty and had plenty of options to choose from. Coffee was very hot just the way I like it to be.
    No window in room. Felt very dark and creepy. The room was also in an odd position and having to carry 4 bags of luggage down the 1/2 floor platform was challenging. No other way to access it.

    Published on 31 Dec 2023

    Embassy Suites by Hilton New Orleans Convention Center is featured in

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