Emperor Palace A Heritage villa

Activities

• Bike tours
• Badminton equipment
• Live music/performance

Business facilities

• Fax/photocopying

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Pool
• Food
• Parking

Miscellaneous

• Family rooms
• Non smoking rooms

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Air purifiers
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Raised toilet

Bathroom

• Private bathroom
• Toilet paper
• Toothbrush
• Shampoo
• Shower
• Body soap
• Conditioner
• Toilet
• Additional toilet

Room Amenities

• Sofa
• Soundproofing
• Cots
• Feather pillow
• Air conditioning
• Wardrobe or closet
• Dressing room
• Private entrance
• Seating area
• Carpeted
• Mosquito net
• Safety deposit box
• Fan
• Trash cans
• Tile/marble floor
• Non feather pillow
• Ironing facilities
• Adapter
• Extra long beds (> 2 metres)
• Socket near the bed
• Cleaning products

Food & Drink

• Wine glasses
• Restaurant
• Chocolate or cookies
• Minibar
• Dining table
• Wine or champagne
• Fruits
• Kid meals
• Dining area
• Outdoor dining area
• Outdoor furniture
• Bottle of water
• Room service
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas

Cleaning services

• Ironing service
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Wake up service
• Lockers
• Executive lounge access
• Key access

Media & Technology

• Pay per view channels
• Cable channels
• Tv
• Mobile hotspot device
• Computer
• Streaming service (like netflix)
• Satellite channels
• Flat screen tv

Common areas

• Sun terrace
• Outdoor fireplace
• Picnic area

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Pets allowed

Entertainment and family services

• Kids' outdoor play equipment
• Indoor play area

Pool and wellness

• Sun umbrellas
• Water slide

Transport

• Car hire
• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up

Outdoor & View

• City view
• Terrace
• Patio
• Mountain view
• View
• Balcony