Esperides Resort Crete, The Authentic Experience

I will try to be realistic , I work in hospitality and I know what and how much means a review for a serious businessbeautiful resort, location, cleanliness, facilities, staff I would say 5 stars and I mean it, if you want a beautiful experience then this is what are you looking for ! But as everything in this world isnt perfectI called the resort to let them know we will be later than we expected , our flight been delayed and they been lovely arranging a airport transfer for us, we been expected even was late with a small cold buffet for dinner more than we expected; at check in the receptionist , a lovely , lovely lady Felicia had made the effort to speak with us in our native language, my wife doesnt speak English and Mrs. Felicia has been amazing , we been informed we received a upgraded room instead of room, private pool, inland view etc. , a room with private pool sea view etc. , we didnt plan on spending much time in resort we wanted to visit the island to see as much was possible from, now the let down part , the room was gorgeous , clean , bright but it was a weird smell of cleaning products and not sure what else so on our stay we kept the windows and terrace door open for fresh air otherwise we wouldnt be able to sleep there also sea view for us been actually street view and not much privacy ; on let down chapter we have got half board and if the breakfast was perfect on dinner I would say apart of cold buffet which was absolutely perfect almost everything what was hot ( stew, chicken, pork , etc)quite bland and taste less.

We loved our whole stay from the minute we got to the hotel, the girls at reception were lovely and made checking in very easy we were actually 2 hours early for check in but luckily our room was ready after a short wait while we had a welcome drink and filled in the paperwork. We were provided with an itinerary of trips that the hotel offered or would book for you which was a helpful touch. I booked us a room with a private pool which we definitely enjoyed we split our time between ours and the adults quiet pool, it was nice having the pools heated as the weather was a little hit and miss being near the end of season. The room was spacious and clean, we had a fridge which we stored drinks and snacks in Recommend the shop/bakery next door made for a delicious and cheap lunch when we didn't want to eat anything too big or venture far. The location of the hotel was perfect for us the village is directly to the left There were enough bars, restaurants and little shops to keep us occupied for our evening meals ect as we just stuck with bed and breakfast at the hotel. You can also walk down into the town if you prefer but it's definitely a trek to come back up the hill we only ventured there one night as the village was plenty enough for me and my sister. We want to thank the hotel staff for making our birthday special, they even brought us a cake made by their chefs which was a really nice touch!. I'm only sorry I didn't get the staff members names to mention them individually, the girls that worked breakfast everyday and remembered our drinks orders and would just grab us iced coffee, the new Zealand girl who was bartending at the adults pool bar and tailored drinks to us and gave recommendations for drinks, and generally just had a nice conversation and gab about life and again to your wonderful reception staff always smiling and helpful. Your staff are a total asset to the hotel and just made everything that little extra special.