About This Property
Set in Nainital and with Bhimtal Lake reachable within 20 km, Goroomgo Shah Guest House Nainital - Excellent Customer Service offers concierge services, allergy-free rooms, a garden, free WiFi and a shared lounge. This 3-star hotel offers an ATM and a tour desk. The accommodation features room service, a 24-hour front desk and currency exchange for guests.
At the hotel, every room has a desk, a terrace with a city view, a private bathroom, a flat-screen TV, bed linen and towels. The units will provide guests with a wardrobe and a kettle.
The daily breakfast offers buffet, Ã la carte or continental options. At Goroomgo Shah Guest House Nainital - Excellent Customer Service you will find a restaurant serving African, Argentinian and Belgian cuisine. Vegetarian, dairy-free and halal options can also be requested.
The accommodation offers a children's playground.
Naini Lake is 1.5 km from Goroomgo Shah Guest House Nainital - Excellent Customer Service. The nearest airport is Pantnagar, 77 km from the hotel, and the property offers a paid airport shuttle service.
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Business facilities
- Meeting/banquet facilities
- Business centre
- Fax/photocopying
Activities
- Stand up comedy
- Movie nights
- Walking tours
- Bike tours
- Themed dinner nights
- Happy hour
Others
- Parking
- Bar
- Food
- Wifi
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against coronavirus
- Linens
- Towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Miscellaneous
- Non smoking rooms
- Family rooms
- Soundproof rooms
- Allergy free room
- Non smoking throughout
- Designated smoking area
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus
- Magazines
- Pens
- And paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
Room Amenities
- Safety deposit box
- Heating
Food & Drink
- Restaurant
- Room service
- Bbq facilities
- Packed lunches
- Special diet menus (on request)
- Grocery deliveries
- Kid meals
- Kid friendly buffet
- Wine/champagne
- Fruits
- Coffee house on site
- Outdoor furniture
Safety & security
- 24 hour security
- Security alarm
- Smoke alarms
- Cctv in common areas
- Cctv outside property
- Fire extinguishers
Cleaning services
- Trouser press
- Daily housekeeping
Services & Extras
- Lockers
- Key access
- Key card access
Common areas
- Garden
- Chapel/shrine
- Sun terrace
- Shared lounge/tv area
- Picnic area
- Outdoor fireplace
Food & drink safety
- Physical distancing in dining areas
- All plates
- Cutlery
- Glasses and other tableware have been sanitized
Reception services
- 24 hour front desk
- Express check in/check out
- Currency exchange
- Tour desk
- Luggage storage
- Atm/cash machine on site
- Concierge service
- Private check in/check out
- Invoice provided
Physical distancing
- Contactless check in/check out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
Entertainment and family services
- Babysitting/child services
- Children's playground
- Entertainment staff
- Evening entertainment
- Board games/puzzles
- Indoor play area
- Kids' outdoor play equipment
- Baby safety gates
- Strollers
Transport
- Airport shuttle
- Car hire
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Public transport tickets
- Airport pick up
- Airport drop off
- Shuttle service
Outdoor & View
- Terrace
Shops
- Minimarket on site
