Gracias Cafe & Resort

Business facilities

• Meeting/banquet facilities

Activities

• Golf course (within 3 km)
• Water sport facilities on site
• Beach
• Movie nights
• Walking tours
• Bike tours
• Themed dinner nights
• Happy hour
• Tour or class about local culture
• Cooking class
• Live music/performance
• Live sport events (broadcast)

Others

• Parking
• Bar
• Food
• Wifi
• Pool

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Facilities for disabled guests
• Family rooms
• Soundproof rooms
• Non smoking throughout
• Designated smoking area
• Pet basket

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available

Room Amenities

• Safety deposit box
• Heating
• Air conditioning
• Shallow end

Food & Drink

• Restaurant
• Room service
• Bbq facilities
• Packed lunches
• Special diet menus (on request)
• Vending machine (drinks)
• Vending machine (snacks)
• Grocery deliveries
• Kid meals
• Kid friendly buffet
• Wine/champagne
• Fruits
• Coffee house on site
• Outdoor furniture

Safety & security

• 24 hour security
• Security alarm
• Smoke alarms
• Cctv in common areas
• Cctv outside property
• Fire extinguishers

Cleaning services

• Laundry
• Dry cleaning
• Ironing service
• Trouser press
• Daily housekeeping

Services & Extras

• Lockers
• Key card access

Common areas

• Garden
• Sun terrace
• Picnic area
• Outdoor fireplace

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• 24 hour front desk
• Express check in/check out
• Currency exchange
• Tour desk
• Luggage storage
• Atm/cash machine on site
• Concierge service
• Private check in/check out
• Invoice provided

General

• Pets allowed

Physical distancing

• Contactless check in/check out
• Cashless payment available
• Physical distancing rules followed
• Mobile app for room service

Entertainment and family services

• Casino
• Children's playground
• Entertainment staff
• Nightclub/dj
• Kids' club
• Evening entertainment

Transport

• Airport shuttle
• Car hire
• Shuttle service (additional charge)
• Airport shuttle (additional charge)
• Airport pick up
• Airport drop off
• Shuttle service

Pool and wellness

• Spa and wellness centre
• Massage
• Hot tub/jacuzzi
• Public bath
• Water slide
• Sun loungers or beach chairs
• Sun umbrellas
• Beauty services
• Facial treatments
• Waxing services
• Make up services
• Hair treatments
• Manicure
• Pedicure
• Body scrub
• Body wrap
• Light therapy
• Spa facilities
• Spa lounge/relaxation area
• Spa/wellness packages
• Back massage
• Neck massage
• Foot massage
• Couples massage
• Head massage
• Hand massage
• Full body massage
• Massage chair
• Fitness
• Yoga classes
• Fitness classes
• Personal trainer
• Fitness/spa locker rooms

Outdoor & View

• Terrace

Bath/Hot spring

• Open air bath