Graduate by Hilton Palo Alto

488 University Avenue - Show on map
8.6
105 reviews

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This property has been featured in "18 Best Luxury Hotels In Palo Alto ".

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Room Types Available

Graduate King Room
  • Max 2 Adults
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    The unit has 1 bed.

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    Graduate Corner King Room
  • Max 2 Adults
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    The unit has 1 bed.

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    Graduate Corner King Room - High Floor
  • Max 2 Adults
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    The unit offers 1 bed.

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    Graduate Corner King Room with Bath Tub - Mobility Accessible
  • Max 2 Adults
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    The unit offers 1 bed.

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    Graduate Corner King Room - Hearing Accessible
  • Max 2 Adults
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    The unit offers 1 bed.

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    Graduate Large King Room
  • Max 2 Adults
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  • 3 Photos available
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    The unit offers 1 bed.

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    Graduate King Room - Hearing Accessible
  • Max 2 Adults
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    The unit offers 1 bed.

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    Graduate Queen Room
  • Max 2 Adults
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    The unit has 1 bed.

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    Graduate Queen Room - Hearing Accessible
  • Max 2 Adults
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    The unit has 1 bed.

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    Graduate Queen Room
  • Max 4 Adults
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    The unit has 1 bed.

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    Graduate Queen Room - Hearing Accessible
  • Max 4 Adults
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    The unit offers 1 bed.

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    About This Property

    Situated in Palo Alto, 10 km from Shoreline Amphitheatre, Graduate by Hilton Palo Alto features accommodation with free bikes, private parking, a shared lounge and a terrace. With free WiFi, this 4-s (Read More)tar hotel has a restaurant and a bar. The property is non-smoking and is located 31 km from San Jose Convention Center.An la carte breakfast is available each morning at the hotel.Guests at Graduate by Hilton Palo Alto will be able to enjoy activities in and around Palo Alto, like cycling.Languages spoken at the 24-hour front desk include English and Spanish.Oakland Coliseum is 45 km from the accommodation. Norman Y. Mineta San Jose International Airport is 23 km from the property.

    Graduate by Hilton Palo Alto is featured in

    Guest Ratings For This Property

    8.6
    Based on 105 Reviews
    100% verified reviews

    Comfort

    9.04

    Cleanliness

    9.03

    Value For Money

    7.84

    Facilities

    8.7

    Guest Reviews

    Ladan
    family with young children
    10.0
    Exceptional
    Very charming hotel
    Beautiful hotel in a great location! The staff is very nice and helpful. Loved the ambiance and decor. I will definitely stay here next time I visit Palo Alto.
    None

    Published on 24 Dec 2023

    Paul
    young couple
    10.0
    Exceptional
    Amazing stay at a boutique hotel in the center of Palo Alto
    Great employees, very friendly and professional in an ideal location. Rooms were comfortable. Special thanks to bar tenders Barbie and Kay who were both fantastic
    No bath robes

    Published on 25 Nov 2023

    Jennifer
    review category business travellers
    8.0
    Very good
    Very cute concept hotel
    Graduate hotels have such a cute concept. Even our key cards featured celebrities (ours was Tiger Woods and Reese Witherspoon) and their alma maters. Staff were excellent, friendly and attentive from the start. The room was neat, though quite small, and gave a very elevated dorm in an elite institution vibes. We didn't get a chance to explore the rooftop bar, but the restaurant was delicious with even better drinks. Would definitely stay here again if I'm ever in town.
    Room was slightly on the dusty side, especially the curtains, but it's a very minor thing and didn't detract from the experience. Other than that, everything else was lovely.

    Published on 09 Nov 2023

    Susan
    young couple
    6.0
    Pleasant
    Pleasant
    centrally located
    though I had prepaid I was additionally charged $25 property amenity fee upon checking out- what amenity? they dont even have parking. That fee should be disclosed on your web site

    Published on 23 Oct 2023

    Anonymous
    review category business travellers
    8.0
    Very good
    Very comfortable and enjoyable with superb central Palo Alto location
    Great. Friendly and helpful staff. Spacious and comfortable rooms.
    Water took a long time to drain from sink and shower. Room wallpaper was a bit overpowering (small detail). Breakfast room was a bit small.

    Published on 23 Oct 2023

    Leslie
    family with young children
    8.0
    Very good
    It was exactly the right place for our visit.
    Loved the renovation...preserved the ''old feel', while delivering comfort and function
    Only issue was no hot water the morning we checked out. Felt sympathy for the front desk, who had clearly been fielding calls about it! I'm sure you'll have fixed it

    Published on 22 Oct 2023

    Jingcun
    review category business travellers
    1.0
    Bad
    BAD HOTEL CHEATING STAFF AVOID IT AS MUCH AS YOU CAN
    I can not sleep at all during the whole night, for the construction of the hotel and the noisy neighbor. I checked in the hotel around 10 PM, and was ready for a sleep. However, I was up for the whole night, for the bed was shaking when the neighbor guest walking on the floor, and the wall was shaking when the guesting were making "some" activities for the whole night. The wall is so thin that it did not block any noise. I originally booked two nights. I told the front desk about this issue around 6 AM in the morning, after around 8 hours of no sleep. The front desk lady agrees to check out on the first day, and promised not charging the second day. However, when I looked at the bill in days, the second day's stay was charged (however I did not stay there at all). Moreover, when I called the hotel, the hotel manager, BEN denied all the promises the front desk lady said, refused to refund the second day. This is not acceptable. SUPER BAD hotel!
    (Read More)

    Published on 20 Sep 2023

    Christopher
    family with young children
    10.0
    Exceptional
    Great team managing this property, incredibly helpful! Already planning our next stay!
    The staff was incredibly welcoming and helpful, my 6-year-old wanted to ride the old elevator they have. When it wasn't coming down one helpful team member jumped in to help us and ended up running up several flights of stairs to check and see if the door was left open. When she was gone another team member jumped in and offered to assist and do the same. The decor was as expected, tehe building was just cool. Everything was above what was expected, especially at this price point.
    Nothing, the hotel was great.

    Published on 17 Sep 2023

    Cm
    review category business travellers
    10.0
    Exceptional
    $350 per night ends up to be $800 with Enya Steak House referral
    The employees, were beyond helpful.
    On top of a $350 1 night room...Paying $50 for parking and another $50 for a late ck out. No breakfast OR COFFEE included Drinks were outrageous! Shower looks nice but sprays all over the tile & you have to wipe it up in order to dry your hair.

    Published on 06 Sep 2023

    Adam
    young couple
    10.0
    Exceptional
    Excellent stay and service
    Excellent stay

    Published on 17 Aug 2023

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    Top Facilities

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