Graduate by Hilton Palo Alto, Silicon Valley

This property has been featured in "18 Best Luxury Hotels In Palo Alto ".

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Top Facilities

parking

bar

wifi

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Graduate King Room

Max 2 Adults

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This double room features a TV. The unit has 1 bed.

Graduate Corner King Room

Max 2 Adults

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This double room features a TV. The unit has 1 bed.

Graduate Corner King Room - High Floor

Max 2 Adults

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This double room offers a TV. The unit offers 1 bed.

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All Facilities for Graduate by Hilton Palo Alto

Category	Facilities
Activities	Golf course (within 3 km), Cycling.
Business facilities	Fax/photocopying.
Others	parking, bar, wifi.
Cleanliness & disinfecting	Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Hearing accessible, Toilet with grab rails.
Bathroom	Toilet.
Room Amenities	Air conditioning, Heating.
Food & Drink	Wine/champagne, Outdoor furniture, Restaurant, Coffee house on site.
Safety & security	Security alarm, Smoke alarms, Fire extinguishers.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Media & Technology	TV, Telephone.
Common areas	Outdoor fireplace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Luggage storage, Concierge service, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Outdoor & View	Terrace.

About This Property

Situated in Palo Alto, 10 km from Shoreline Amphitheatre, Graduate by Hilton Palo Alto features accommodation with free bikes, private parking, a shared lounge and a terrace. With free WiFi, this 4-star hotel has a restaurant and a bar. The property is non-smoking and is located 31 km from San Jose Convention Center. The rooms in the hotel are fitted with a TV. An à la carte breakfast is available each morning at Graduate by Hilton Palo Alto. Guests at the accommodation will be able to enjoy activities in and around Palo Alto, like cycling. Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day. Oakland Coliseum is 45 km from Graduate by Hilton Palo Alto. The nearest airport is Norman Y. Mineta San Jose International Airport, 23 km from the hotel.

Guest Ratings For This Property

8.6

Based on 105 Reviews

100% verified reviews

Comfort

9.04

Cleanliness

9.03

Value For Money

7.84

Facilities

8.7

Guest Reviews

Ladan

family with young children

10.0

Exceptional

Very charming hotel

Beautiful hotel in a great location! The staff is very nice and helpful. Loved the ambiance and decor. I will definitely stay here next time I visit Palo Alto.

None

Published on 24 Dec 2023

Paul

young couple

10.0

Exceptional

Amazing stay at a boutique hotel in the center of Palo Alto

Great employees, very friendly and professional in an ideal location. Rooms were comfortable. Special thanks to bar tenders Barbie and Kay who were both fantastic

No bath robes

Published on 25 Nov 2023

Jennifer

review category business travellers

8.0

Very good

Very cute concept hotel

Graduate hotels have such a cute concept. Even our key cards featured celebrities (ours was Tiger Woods and Reese Witherspoon) and their alma maters. Staff were excellent, friendly and attentive from the start. The room was neat, though quite small, and gave a very elevated dorm in an elite institution vibes. We didn't get a chance to explore the rooftop bar, but the restaurant was delicious with even better drinks. Would definitely stay here again if I'm ever in town.

Room was slightly on the dusty side, especially the curtains, but it's a very minor thing and didn't detract from the experience. Other than that, everything else was lovely.

Published on 09 Nov 2023

Susan

young couple

6.0

Pleasant

centrally located

though I had prepaid I was additionally charged $25 property amenity fee upon checking out- what amenity? they dont even have parking. That fee should be disclosed on your web site

Published on 23 Oct 2023

Anonymous

review category business travellers

8.0

Very good

Very comfortable and enjoyable with superb central Palo Alto location

Great. Friendly and helpful staff. Spacious and comfortable rooms.

Water took a long time to drain from sink and shower. Room wallpaper was a bit overpowering (small detail). Breakfast room was a bit small.

Published on 23 Oct 2023

Leslie

family with young children

8.0

Very good

It was exactly the right place for our visit.

Loved the renovation...preserved the ''old feel', while delivering comfort and function

Only issue was no hot water the morning we checked out. Felt sympathy for the front desk, who had clearly been fielding calls about it! I'm sure you'll have fixed it

Published on 22 Oct 2023

Jingcun

review category business travellers

1.0

Bad

BAD HOTEL CHEATING STAFF AVOID IT AS MUCH AS YOU CAN

I can not sleep at all during the whole night, for the construction of the hotel and the noisy neighbor. I checked in the hotel around 10 PM, and was ready for a sleep. However, I was up for the whole night, for the bed was shaking when the neighbor guest walking on the floor, and the wall was shaking when the guesting were making "some" activities for the whole night. The wall is so thin that it did not block any noise. I originally booked two nights. I told the front desk about this issue around 6 AM in the morning, after around 8 hours of no sleep. The front desk lady agrees to check out on the first day, and promised not charging the second day. However, when I looked at the bill in days, the second day's stay was charged (however I did not stay there at all). Moreover, when I called the hotel, the hotel manager, BEN denied all the promises the front desk lady said, refused to refund the second day. This is not acceptable. SUPER BAD hotel!

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Published on 20 Sep 2023

Christopher

family with young children

10.0

Exceptional

Great team managing this property, incredibly helpful! Already planning our next stay!

The staff was incredibly welcoming and helpful, my 6-year-old wanted to ride the old elevator they have. When it wasn't coming down one helpful team member jumped in to help us and ended up running up several flights of stairs to check and see if the door was left open. When she was gone another team member jumped in and offered to assist and do the same. The decor was as expected, tehe building was just cool. Everything was above what was expected, especially at this price point.

Nothing, the hotel was great.

Published on 17 Sep 2023

Cm

review category business travellers

10.0

Exceptional

$350 per night ends up to be $800 with Enya Steak House referral

The employees, were beyond helpful.

On top of a $350 1 night room...Paying $50 for parking and another $50 for a late ck out. No breakfast OR COFFEE included Drinks were outrageous! Shower looks nice but sprays all over the tile & you have to wipe it up in order to dry your hair.

Published on 06 Sep 2023