Grand Hotel Piazza Borsa, Palermo

This property has been featured in "50 Best Hotels In Palermo ".

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parking

bar

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wifi

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Deluxe Double Room

Max 2 Adults

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Large en suite room with air conditioning, minibar, and a TV with satellite and pay-per-view channels. Some rooms have 2 bathrooms and most feature a spa bath.

Executive Double or Twin Room

Max 2 Adults

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Large en suite room with air conditioning, minibar, and a TV with satellite and pay-per-view channels.Please specify bed preference when booking.

Deluxe Suite

Max 2 Adults

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Boasting a spa bath and living room, this spacious suite comes with air conditioning, minibar, and 2 TVs with satellite and pay-per-view channels.

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All Facilities for Grand Hotel Piazza Borsa

Category	Facilities
Business facilities	Meeting/banquet facilities.
Activities	Happy hour, Walking tours.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Miscellaneous	Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Entire unit located on ground floor, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Spa bath, Free toiletries, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Additional toilet, Bathrobe.
Room Amenities	Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Dressing room, Desk, Seating Area, Safety deposit box, Hot tub, Interconnected room(s) available, Heating, Hardwood or parquet floors.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Minibar, Fruits, Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker, Coffee house on site.
Cleaning services	Ironing service, Daily housekeeping, Laundry.
Media & Technology	Pay-per-view channels, TV, Satellite channels, Flat-screen TV, Telephone.
Services & Extras	Wake up service/Alarm clock.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Garden.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Hammam, Steam room, Massage, Beauty Services, Spa/wellness packages, Manicure, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Hair treatments, Hot tub/Jacuzzi, Make up services, Body wrap, Fitness centre, Body treatments, Fitness, Facial treatments, Spa facilities, Pedicure, Spa and wellness centre.
Outdoor & View	City view, Terrace, View.

About This Property

Grand Hotel Piazza Borsa is set in central Palermo, a 15-minute walk from the harbour. It offers numerous dining opportunities and a panoramic roof garden where breakfast is served during summer. Free Wi-Fi is available at reception. Rooms at the Grand Hotel come with air conditioning, free wired internet access, and a luxury courtesy line. Some rooms also offer free Wi-Fi. The ancient cloister is a highlight of the Grand Hotel in Piazza Borsa, and is used as a venue for concerts and other events. This 4-star hotel is just 400 metres from the Baroque square of Quattro Canti.

Guest Ratings For This Property

8.4

Based on 792 Reviews

100% verified reviews

Comfort

8.93

Cleanliness

8.88

Value For Money

8.04

Facilities

8.43

Guest Reviews

Christopher

family with young children

9.0

Superb

Stay in great comfort in an elegant hotel

Very elegant building, beautifully furnished.

Nothing.

Published on 20 Dec 2023

Samuel

group

8.0

Very good

The location of the hotel was great: right in the middle of town, and close to the trains. It was easy to get to restaurants, bars, and museums. The hotel also advertised free usage of the facilities at a partner hotel by the beach, but we were unable to make time to go there.

We booked a very large suite that advertised a balcony. The room did not have a balcony, and the front desk argued with me when I checked out until I showed them a listing. Check-in was extremely slow with multiple trips from the staff to and from the back of the check-in desk. We were checking in with four people, but we could have supplied our passports and such in advance. One of the bars shown in the photos was closed during our entire stay. Do not get the drip coffee at breakfast: it is inedible.

Published on 18 Dec 2023

Zsuzsi

young couple

8.0

Very good

Great breakfast, excellent staff

Bathroom mould needs clearing

Published on 18 Dec 2023

Louis

young couple

9.0

Superb

Loved it

Hot water system broke while we were there

Published on 03 Dec 2023

David

young couple

9.0

Superb

The room and Libby we're excellent.

Need better gym.

Published on 23 Nov 2023

Kim

with friends

10.0

Exceptional

Very comfortable and excellent location.

Location was excellent. Walked to everything. Courtyard was lovely.

Decor could be updated a bit

Published on 19 Nov 2023

Rita

review category business travellers

10.0

Exceptional

We enjoyed our stay.

The location was perfect. Everything was in walking distance. Breakfast buffet was very good and the staff and service were great. I highly recommend staying at the property for business as well as for vacation.

Nothing to complain about.

Published on 19 Nov 2023

Jane

solo traveller

7.0

Good

Mixed stay. Good hotel in excellent location but with issues

The reception staff were helpful. The bed was comfortable. The room was a good size. The breakfast was very good. The hotel has good common areas. The location is excellent.

The hotel has issues. I requested a quiet room, high floor and arrived to find I was on the first floor, next to the lifts and in a room that overlooked the internal public courtyard that also had a pianist until midnight. So they clearly dont read requests. I asked to change and was told it wasnt possible so spent a sleepless night; however the next morning at 8am when I asked again they gave me another room, quiet, at the end of a corridor with no-one overhead. The hotel also had no hot water for over two days. I noticed it was not hot on Friday and then spoke to Reception on Saturday when they said it was in the whole hotel. They were unable to resolve it until Monday which is unbelievable for a hotel. They offered to move me to a room nearer the boiler to see if the water was hotter there or to move my hotel as they had an arrangement with another hotel but out of town as I understood it.

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Published on 08 Nov 2023

Edward

young couple

9.0

Superb

A classic hotel with excellent amenities!

The facilities.

Beds too hard!

Published on 06 Nov 2023

Zilka

young couple

3.0

Poor

not worth the money

location is good

No parking and charge for a distant one. No coffee machine.( only kettle ) No free water in room . Rundown bathroom and bathtub. Our computer and tablet were stolen from the room when we were out ( but discovered when arrived at airport so nothing to really do )

Published on 04 Nov 2023