Grand Margherita Hotel

Jalan Tunku Abdul Rahman
7.2
855 reviews

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This property has been featured in "50 Best Resorts In Kuching for a Staycation ".

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Room Types Available

Deluxe Room - King Bed (River View)
  • Max 2 Adults
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  • 1 Photo available
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    Located on a higher floor, this twin/double room features a minibar, ironing facilities and air conditioning. The en suite bathroom comes with a hairdryer and free toiletries.

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    Executive Deluxe - King Bed (River View)
  • Max 2 Adults
    •

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    This room features a minibar, ironing facilities and air conditioning. The en suite bathroom comes with a hairdryer and free toiletries. Guests enjoy Club floor benefits.

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    Junior Studio
  • Max 2 Adults
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    This spacious studio features a seating area, a minibar and ironing facilities. The en suite bathroom comes with a hairdryer and free toiletries. Guests enjoy Club floor benefits. Room overlooks the Sarawak river or the city is subject to availability.

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    Superior Room - Twin Bed (River View)
  • Max 2 Adults
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  • 1 Photo available
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    This modern twin room is fitted with air conditioning and a minibar. The en suite bathroom comes with a hairdryer and free toiletries.

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    Superior Room - King Bed (City View)
  • Max 2 Adults
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  • 1 Photo available
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

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    Deluxe Room - Twin Bed (City View)
  • Max 2 Adults
    •
  • 1 Photo available
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    Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

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    Executive Deluxe - King Bed (City View)
  • Max 2 Adults
    •
  • 1 Photo available
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    The unit has 1 bed.

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    About This Property

    Strategically located next to Sarawak Plaza Shopping Complex, Grand Margherita Hotel boasts an outdoor pool and 4 dining options. Free WiFi is accessible throughout and free parking is provided. Eve (Read More)ry room is fitted with a minibar, ironing facilities and air conditioning. Some rooms have city/river views. For your comfort, the en suite bathroom comes with a hairdryer and free toiletries. Orchid Garden Coffee House serves local and European dishes, while Meisan Szechuan Restaurant offers Chinese specialties. Rajang Lobby Lounge features drinks, accompanied with live entertainment. Plenty of restaurants are located nearby. Guests can exercise at the gym and children can play in the kids' playground. Other facilities offered on site are a business centre and a currency exchange. Luggage service and daily housekeeping are provided for free. Heroes' Monument and Sarawak Museum are 1.5 km from Grand Margherita Hotel. The nearest airport is Kuching International Airport, 11.5 km from the property.

    Grand Margherita Hotel is featured in

    Guest Ratings For This Property

    7.2
    Based on 855 Reviews
    100% verified reviews

    Comfort

    7.7

    Cleanliness

    7.63

    Value For Money

    7.28

    Facilities

    7.35

    Guest Reviews

    Wan
    family with young children
    7.0
    Good
    our stay was pleasant.
    I love the view from the hotel room. hotel staff is friendly. the bed is big and spacious. the television show n movies is great. air conditioning is great. in room dining was delicious.
    cleanliness of the toilet need to be improve. water pressure is low and it took quite some time for the hot water to flow. hotel amenities need to be improvise.

    Published on 28 Dec 2023

    Maik
    solo traveller
    5.0
    Passable
    Passable
    The Grand Margherita in Kuching have one big benefit: the Location. Direct on the river front and inside the city, you can easiely access all areas. The Hotel serves also a very good breakfast.
    The Hotel needs clearly an maintenance. The rooms are quite old, The carpet in the rooms and floors is already very worn and sometimes really dirty. Also the cleanliness need an improvement. All together with the conditions of the rooms, the price is too high.

    Published on 19 Dec 2023

    Shahneza
    family with young children
    2.0
    Very poor
    Not worth with money. Dirty room.
    Location is good
    Toilet was very dirty, with cigarette smell, looks like 2 star hotel. Sorry for saying this. I guess they didnt clean the room before we check in.

    Published on 18 Dec 2023

    Murray
    solo traveller
    9.0
    Superb
    Excellent location - great value for money and amazing facilities like the infinity pool
    The room was huge - with great views of the city
    Wifi was very hit and miss, you could do with putting in some sound-proofing around the room door, as there was a gap of about 2cm beneath the door, so any sounds from the hallway can be heard in the room. Update the mattresses or at the very least invest in some thick mattress protectors, as the beds didn't have any

    Published on 28 Nov 2023

    Lai
    review category business travellers
    4.0
    Disappointing
    Disappointing
    Staff and Location
    No hot water in room. For Rates charged no bathrobe, laundry bag. Corridor carpets in 1 star condition.

    Published on 14 Nov 2023

    Julia
    solo traveller
    2.0
    Very poor
    Disappointing, over priced, definitely not 4 star. Hotel in urgent need of complete renovation.
    Good location in centre of town.
    Customer service and cleanliness was very poor to nonchalant e.g. (1) on first arrival, I found the hotel room safe locked. I made 3 calls to customer service between 7.00-7.30pm to get it unlocked, no-one showed up and in frustration I went down to Reception and was told by the Duty Manager himself that yes, he was aware but the man with the master key to the safe had just gone for his dinner first and could I wait! Obviously his dinner took precedence over customer service - it would only have taken a few minutes to unlock the safe! I was not prepared to spend my first night in town waiting for an unspecified time for this man to finish dinner and had no choice but to carry all my valuables with me into town. (2) there were no hand towels or face flannels provided; I did not get any response to my polite request apart from the usual acknowledgement, no-one showed up. However they were placed in the bathroom the following evening on the return from a day out (3) on return from another day out, there were no toilet rolls and no box of tissues in the bathroom! I knew there was one full toilet roll and one nearly full tissue box before I left that morning. I rang the duty manager and demanded to have these ASAP. Instead of apologising, he actually laughed but sent someone within five minutes. Cleanliness was very suspect, there was some rubbish by the window curtains that was evident on the first day and throughout my six nights that was never cleared. The bed was never made up properly, cushions for the bed were still scattered on the side chairs where I had put them, the cups on the hospitality tray were never cleaned, the bathroom didn't appear clean either. There was mould and rust around the bath edge, the shower was over the bath (in a 4 star hotel!) the shower hose had rust and the bath plug was propped up with a plastic bottle cap to allow drainage.
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    Published on 13 Nov 2023

    Angel
    with friends
    3.0
    Poor
    Beyond dirty. It should be ilegal. Bed ok
    It was close to the waterfront
    Very dirty. Carpets are beyond dirty. Shower cortain is yellow and with mold. Hotel needs to close for few months and renovate. Hotel is understaff regarding cleaning. You can see food plates and trays from customers on the corridors for 8hrs.

    Published on 30 Oct 2023

    Carolyn
    family with young children
    4.0
    Disappointing
    I would not recommend the hotel to anyone. Disappointed with the cleanliness of the hotel
    Fantastic location close to everything. The staff were lovely.
    It was not clean. We were offered a smokers room initially and asked to move. My mother in laws room had a mouldy shower screen and the carpet was torn. We asked to move again, the bench tops had not been wiped down, left over food was visible from the previous occupants. The rooms were freezing with not much control over the temperature.

    Published on 29 Oct 2023

    Dr
    review category business travellers
    3.0
    Poor
    Lovely staff but old property that needs just a little more cleaning/maintenance
    Staff very friendly and helpful Good location
    Room was not entirely clean and smelled badly of smoke. Seals in bathroom were broken so water leaked, shower head broken and fridge did not work so couldnt store any food

    Published on 22 Oct 2023

    Azmawi
    family with young children
    9.0
    Superb
    Superb
    This hotel located at the center of the kuching city..3 minutes walking distance to kuching waterfront and Sarawak plaza
    Breakfast menu not so various

    Published on 21 Oct 2023

    Location & Nearby Places

    Petra Jaya (0.9 Km from city center)

    Jalan Tunku Abdul Rahman

    15 Nearby Attractions

    Tua Pek Kong Temple

    0.4 km

    Tua Pek Kong Temple

    0.4 km

    Tua Pek Kong Temple

    0.4 km

    Fort Margherita

    0.5 km

    Kuching Waterfront

    0.9 km

    Orchid Park Kuching

    1.0 km

    Sarawak Natural History Museum

    1.1 km

    Sarawak Museum

    1.1 km

    St Thomas Cathedral Kuching

    1.1 km

    Sarawak Islamic Heritage Museum

    1.5 km

    Kuching Cat Museum

    3.8 km

    Kuching Wetlands National Park

    18.4 km

    Kubah National Park

    18.6 km

    Mount Santubong

    19.6 km

    Santubong

    19.6 km

    Bako National Park

    21.6 km

    See All Attractions

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    Top Facilities

    parking

    bar

    wifi

    food

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    All Facilities for Grand Margherita Hotel

    Category Facilities
    Activities Live music/performance.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, food, parking, wifi.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Air conditioning, Wardrobe or closet, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Ironing facilities.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Minibar, Fruits, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service, Executive lounge access, Key access.
    Media & Technology TV, Satellite channels, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Luggage storage, Currency exchange.
    Physical distancing Cashless payment available, Mobile app for room service, Physical distancing rules followed.
    Entertainment and family services Children's playground.
    Outdoor & View City view, Patio, River view, View.

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