Grand Margherita Hotel, Kuching

This property has been featured in "50 Best Resorts In Kuching for a Staycation ".

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Room Types Available

Deluxe Room - King Bed (River View)

Max 2 Adults

1 Photo available

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Located on a higher floor, this twin/double room features a minibar, ironing facilities and air conditioning. The en suite bathroom comes with a hairdryer and free toiletries.

Executive Deluxe - King Bed (River View)

Max 2 Adults

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This room features a minibar, ironing facilities and air conditioning. The en suite bathroom comes with a hairdryer and free toiletries. Guests enjoy Club floor benefits.

Junior Studio

Max 2 Adults

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This spacious studio features a seating area, a minibar and ironing facilities. The en suite bathroom comes with a hairdryer and free toiletries. Guests enjoy Club floor benefits. Room overlooks the Sarawak river or the city is subject to availability.

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About This Property

Strategically located next to Sarawak Plaza Shopping Complex, Grand Margherita Hotel boasts an outdoor pool and 4 dining options. Free WiFi is accessible throughout and free parking is provided.Every (Read More) room is fitted with a minibar, ironing facilities and air conditioning. Some rooms have city/river views. For your comfort, the en suite bathroom comes with a hairdryer and free toiletries.Orchid Garden Coffee House serves local and European dishes, while Meisan Szechuan Restaurant offers Chinese specialties. Rajang Lobby Lounge features drinks, accompanied with live entertainment. Plenty of restaurants are located nearby.Guests can exercise at the gym and children can play in the kids' playground. Other facilities offered on site are a business centre and a currency exchange. Luggage service and daily housekeeping are provided for free.Heroes' Monument and Sarawak Museum are 1.5 km from Grand Margherita Hotel. The nearest airport is Kuching International Airport, 11.5 km from the property.

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Guest Ratings For This Property

7.3

Based on 837 Reviews

100% verified reviews

Comfort

7.72

Cleanliness

7.64

Value For Money

7.3

Facilities

7.38

Guest Reviews

Wan

family with young children

7.0

Good

our stay was pleasant.

I love the view from the hotel room. hotel staff is friendly. the bed is big and spacious. the television show n movies is great. air conditioning is great. in room dining was delicious.

cleanliness of the toilet need to be improve. water pressure is low and it took quite some time for the hot water to flow. hotel amenities need to be improvise.

Published on 28 Dec 2023

Maik

solo traveller

5.0

Passable

The Grand Margherita in Kuching have one big benefit: the Location. Direct on the river front and inside the city, you can easiely access all areas. The Hotel serves also a very good breakfast.

The Hotel needs clearly an maintenance. The rooms are quite old, The carpet in the rooms and floors is already very worn and sometimes really dirty. Also the cleanliness need an improvement. All together with the conditions of the rooms, the price is too high.

Published on 19 Dec 2023

Shahneza

family with young children

2.0

Very poor

Not worth with money. Dirty room.

Location is good

Toilet was very dirty, with cigarette smell, looks like 2 star hotel. Sorry for saying this. I guess they didnt clean the room before we check in.

Published on 18 Dec 2023

Murray

solo traveller

9.0

Superb

Excellent location - great value for money and amazing facilities like the infinity pool

The room was huge - with great views of the city

Wifi was very hit and miss, you could do with putting in some sound-proofing around the room door, as there was a gap of about 2cm beneath the door, so any sounds from the hallway can be heard in the room. Update the mattresses or at the very least invest in some thick mattress protectors, as the beds didn't have any

Published on 28 Nov 2023

Lai

review category business travellers

4.0

Disappointing

Staff and Location

No hot water in room. For Rates charged no bathrobe, laundry bag. Corridor carpets in 1 star condition.

Published on 14 Nov 2023

Julia

solo traveller

2.0

Very poor

Disappointing, over priced, definitely not 4 star. Hotel in urgent need of complete renovation.

Good location in centre of town.

Customer service and cleanliness was very poor to nonchalant e.g. (1) on first arrival, I found the hotel room safe locked. I made 3 calls to customer service between 7.00-7.30pm to get it unlocked, no-one showed up and in frustration I went down to Reception and was told by the Duty Manager himself that yes, he was aware but the man with the master key to the safe had just gone for his dinner first and could I wait! Obviously his dinner took precedence over customer service - it would only have taken a few minutes to unlock the safe! I was not prepared to spend my first night in town waiting for an unspecified time for this man to finish dinner and had no choice but to carry all my valuables with me into town. (2) there were no hand towels or face flannels provided; I did not get any response to my polite request apart from the usual acknowledgement, no-one showed up. However they were placed in the bathroom the following evening on the return from a day out (3) on return from another day out, there were no toilet rolls and no box of tissues in the bathroom! I knew there was one full toilet roll and one nearly full tissue box before I left that morning. I rang the duty manager and demanded to have these ASAP. Instead of apologising, he actually laughed but sent someone within five minutes. Cleanliness was very suspect, there was some rubbish by the window curtains that was evident on the first day and throughout my six nights that was never cleared. The bed was never made up properly, cushions for the bed were still scattered on the side chairs where I had put them, the cups on the hospitality tray were never cleaned, the bathroom didn't appear clean either. There was mould and rust around the bath edge, the shower was over the bath (in a 4 star hotel!) the shower hose had rust and the bath plug was propped up with a plastic bottle cap to allow drainage.

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Published on 13 Nov 2023