Grand Universe Lucca, Autograph Collection, Lucca

This property has been featured in "34 Best Hotels In Lucca ".

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Adagio, Guest room, 1 King

Max 2 Adults

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room features air conditioning, a minibar, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit has 1 bed.

Vivace, Guest room, 1 King, City view

Max 2 Adults

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

Piccolo, Guest room, 1 King

Max 1 Adult

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Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a safe deposit box and an electric kettle. The unit offers 1 bed.

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All Facilities for Grand Universe Lucca, Autograph Collection

Category	Facilities
Activities	Bike tours, Cycling, Hiking, Walking tours, Temporary art galleries, Canoeing.
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, wifi.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Air purifiers, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Miscellaneous	Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bidet, Bathrobe.
Room Amenities	Air conditioning, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Minibar, Fruits, Special diet menus (on request), Kid meals, Room service, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access.
Media & Technology	Cable channels, TV, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	City view, Terrace.

About This Property

Grand Universe Lucca, Autograph Collection is just a few steps from Lucca's Cathedral and easy walking distance from the train station. It is set in a historic building with elegant interiors. You will be able to discover all of Lucca on foot from Grand Universe Lucca, Autograph Collection. Some rooms offer pretty views over the town centre or the cathedral. All are have pretty décor, minibars and air conditioning. Staff at the Universo are helpful and you will be served a large breakfast.

Guest Ratings For This Property

8.8

Based on 174 Reviews

100% verified reviews

Comfort

9.26

Cleanliness

9.09

Value For Money

7.57

Facilities

8.82

Guest Reviews

Rithika

review category business travellers

10.0

Exceptional

The staff were really friendly and helpful. The room was really comfortable. The bed was really big and the furniture was nice. The room wasn't crowded

Regulating the water temperature in the shower wasn't really intuitive

Published on 07 Dec 2023

Anne

family with young children

8.0

Very good

Made welcome, very comfortable and convenient. Very clean and modern inside.

We didn't have breakfast. We went to a neighbourhood cafe. Very friendly, helpful Reception staff. Very comfortable. Excellent location. Nice coffee machine in room as well as kettle.

Found shower temperature difficult to control. Two showers were too cold and the third too hot. Staff informed and given immediate attention. Not much room around the bed against the fixture and drawers. Attic room. Kettle used on the floor. Couldn't be used in situ. Only one breakfast tea given, but rectified immediately. However overall very clean, comfortable room, with big bed and excellent service.

Published on 14 Nov 2023

Paul

young couple

9.0

Superb

A comfortable stay in a fine central location with excellent service.

All the usual choices. Ready at 7 am. for an early start.

Published on 05 Sep 2023

Brasilia

family with young children

8.0

Very good

We had a comfortable stay.

Comfortable and clean.

The price was a little high for what the hotel offers.

Published on 26 Aug 2023

Assel

family with young children

8.0

Very good

Nice hotel, fresh renovated, high ceiling, stylish, quite big rooms, super location, wellcome drinks.

A little bit expensive for Lucca

Published on 19 Aug 2023

Jane

young couple

9.0

Superb

Beautiful, historic hotel with cool interior

Excellent location, modern interior with helpful staff

Nothing

Published on 18 Aug 2023

Yiannis

family with young children

10.0

Exceptional

Great room, excellent central location

Published on 13 Aug 2023

Gareth

young couple

10.0

Exceptional

Premium stay in Lucca

We stayed here as we were going to the lucca music festival, and the band was staying there so the best hotel in lucca!

As there was no parking, we parked a 15 min walk away which was ok

Published on 26 Jul 2023

Alan

group

10.0

Exceptional

Really lovely stay - we will be back

Reception was really helpful and cheerful - great!

Published on 23 Jul 2023

Ian

young couple

10.0

Exceptional

Hidden Gem !!

The Breakfast was exceptional & the staff are so efficient.

A little more ambience on the Roof top Terrace i.e background music/ Sun Canopies but it has amazing views especially when the Lucca Summer Festival is on.

Published on 19 Jul 2023