Hai Mươi Hotel & Apartment

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Food
• Wifi

Safety features

• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• First aid kit available
• Access to health care professionals

Miscellaneous

• Facilities for disabled guests
• Soundproof rooms
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Allergy free room
• Non smoking throughout

Accessibility

• Upper floors accessible by elevator
• Accessible by lift
• Lowered sink
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Free toiletries
• Toilet paper
• Toothbrush
• Shower cap
• Hairdryer
• Shampoo
• Slippers
• Shower
• Body soap
• Conditioner
• Toilet
• Bidet
• Bathrobe

Room Amenities

• Hypoallergenic
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Private entrance
• Safety deposit box
• Trash cans
• Non feather pillow
• Adapter
• Hardwood or parquet floors
• Socket near the bed
• Cleaning products
• Yukata

Food & Drink

• Refrigerator
• Electric kettle
• Grocery deliveries
• Minibar
• Outdoor furniture
• Bottle of water
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Fire extinguisher

Cleaning services

• Ironing service
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Wake up service
• Lockers

Media & Technology

• Cable channels
• Tv
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• Currency exchange

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

Entertainment and family services

• Baby safety gates

Transport

• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up

Outdoor & View

• City view
• View