Hazel Retreat - Full Home & Coffee Estate

Activities

• Badminton equipment
• Walking tours
• Darts
• Themed dinner nights
• Cooking class
• Tour or class about local culture

Others

• Parking
• Bar
• Wifi
• Food

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Designated smoking area
• Family rooms
• Soundproof rooms
• Allergy free room

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property
• Access to health care professionals

Bathroom

• Shower
• Free toiletries
• Toilet paper
• Body soap
• Toilet
• Bidet
• Shampoo

Building characteristics

• Private apartment in building
• Detached

Room Amenities

• Sofa
• Trash cans
• Hypoallergenic
• Soundproofing
• Tile/marble floor
• Feather pillow
• Ironing facilities
• Wardrobe or closet
• Extra long beds (> 2 metres)
• Dressing room
• Clothes rack
• Desk
• Private entrance
• Hypoallergenic pillow
• Socket near the bed
• Cleaning products
• Seating area
• Iron
• Fan

Food & Drink

• Fruits
• Special diet menus (on request)
• Refrigerator
• Kid meals
• Dining area
• Bbq facilities
• Wine glasses
• Restaurant
• Kid friendly buffet
• Barbecue
• Outdoor dining area
• Outdoor furniture
• Packed lunches
• Room service
• Dining table
• Coffee house on site

Safety & security

• Security alarm
• 24 hour security
• Fire extinguishers
• Carbon monoxide sources
• Cctv in common areas
• Smoke alarm
• Carbon monoxide detector
• Smoke alarms
• Cctv outside property
• Fire extinguisher

Cleaning services

• Daily housekeeping

Services & Extras

• Towels/sheets (extra fee)
• Wake up service
• Towels
• Wake up service/alarm clock
• Key access
• Linen

Media & Technology

• Tv
• Satellite channels
• Mobile hotspot device

Common areas

• Picnic area
• Outdoor fireplace
• Garden

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Concierge service
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• 24 hour front desk

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

Entertainment and family services

• Kids' outdoor play equipment
• Children's playground
• Baby safety gates
• Board games/puzzles
• Child safety socket covers

Transport

• Airport shuttle
• Car hire
• Airport shuttle (additional charge)
• Airport drop off
• Public transport tickets
• Shuttle service (additional charge)
• Shuttle service
• Airport pick up

Outdoor & View

• Patio
• Garden view
• View