Heart Hotel and Gallery Whitsundays, Airlie Beach

This property has been featured in "17 Best Hotels In Airlie Beach ".

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Room Types Available

Designer Queen Room - Village View

Max 2 Adults

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These rooms are designed to ensure guests are comfortable and offer a private space to relax in. They feature efficient interior design with functionality, and are complete with free WiFi, luxurious linen, a Smart TV and a BOSE sound system. Appelles Apothecary & Lab Skin and Hair care products are provided.

Designer Queen Room - Water Aspect

Max 2 Adults

1 Photo available

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Designer King Room - Village View

Max 2 Adults

1 Photo available

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These rooms are designed to ensure guests are comfortable and offer a private space to relax in. They feature impressive interior design with functionality, and are complete with free WiFi, luxurious linen, a Smart TV and a BOSE sound system. L'Occitane skin and hair care products are provided.

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About This Property

Heart Hotel and Gallery Whitsundays offers innovative accommodation, created by leading Australian designers and acclaimed architects, and is located in the heart of Airlie Beach. It is set adjacent (Read More)to the foreshore and is just moments from restaurants, bars, cafes and boutique shopping.The hotels lobby features decadent Italian marble, palm trees and high ceilings, while floor to ceiling windows provide the space with plenty of natural light.The guest rooms at Heart Hotel and Gallery Whitsundays are designed to ensure guests have a relaxing and private stay, with everything needed. The rooms feature impressive interior design with functionality and are complete with free WiFi, luxurious linens, Smart TVs, a BOSE sound system and premium bathroom amenities.Located on the top floor is the hotel's art gallery, which is also partly offered as a private space for guests to relax in.

Heart Hotel and Gallery Whitsundays is featured in

Guest Ratings For This Property

7.6

Based on 874 Reviews

100% verified reviews

Comfort

8.1

Cleanliness

8.13

Value For Money

7.42

Facilities

7.8

Guest Reviews

Adolfo

young couple

6.0

Pleasant

Convenient location

No staff after 6pm Rooms too small Dirt carpet Staff forgot to leave us towels on our room after service one day, couldn't reach anyone because it was after 6pm and the emergency phone didn't work.

Published on 05 Jan 2024

Jodi

family with young children

3.0

Poor

Horrendous

Staff were very friendly and helpful and rooms very tidy

Couldn't sleep at night for the extremely loud music and people yelling out until all hours of the night/morning. Would not recommend to anyone i know.

Published on 02 Jan 2024

Mandy

young couple

4.0

Disappointing

Great service but terrible cleanliness and value. I wouldnt come back

Location was great, right in the middle of the Main Street. The staff at the reception were also all very welcoming and helpful, in particular a gentlemen who cleaned our room for us when the cleaning team forgot to do so and they have already finished for the day. Aircon was also fantastic especially in summer.

Strong smell in the room, poor water pressure, poor soundproof when there is a bar right across the road and the noises from partying wont stop until like 2am. Our room wasnt very clean. There was dust on our bed and pillows when we checked in. Also random dust around different corners in the room. Room is also extremely small for the money you pay.

Published on 01 Jan 2024

Brittany

young couple

5.0

Passable

Location fine, room didnt block out much of the nightclub noise and paid way to much for the room.

Locations was fine.

Shower was not properly cleaned, left over body soap with hair all through out. Bathroom sink did not drain properly, when it did left a horrible smell. Aircon kept turning off even when doors were closed.

Published on 31 Dec 2023

Violette

young couple

2.0

Very poor

I arrived late, picked up keys.. dumped my suitcases and let loose on Airlie looking for steak dinner. once satisfied with my meat and tequila bounty I promptly returned to the hotel to shower and slumber.. Mid lather I noticed thick short curly hairs on the wall and floor and some thick dried kind of stains on the shower tiles. I looked at my feet and hoped to heck that I wouldn't wake up with itchy feet from other peoples bacteria / poor hygiene practices I paid 200$$ for this room for one night for the sake of rest and comfort before beginning yet another long bout of work... this experience unfortunately got under my skin and I rang an after hours number feeling a bit robbed. I asked this be followed up the following day by the hotel and so far.. its been over a week and I've heard nothing back I have enjoyed my stay at this hotel many times, and am annoyed that possibly cleaners are being over worked? I don't know what their pay check or training reflects? perhaps people have been sick with the forever on going bouts of flu or Covid related illnesses - of course quality may slip. I think for my long winded E-rant I am feeling let down for quality reflected in my hard earned dollar. After not being contacted I am feeling Karen enough to share my thoughts via online reviews

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Published on 27 Dec 2023