Hotel

Heirloom - The Librarian

15 Sint-Jansvest
7.3
(998 reviews)

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This property has been featured in "50 Best Hotels In Ghent ".

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Top Facilities

wifi

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Deluxe Room

  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has air conditioning, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 1 bed.

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    Queen Room

  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has air conditioning, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 1 bed.

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    Double Room with Balcony

  • Max 2 Adults
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    The double room provides air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

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    Double Room with Terrace

  • Max 2 Adults
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    This double room features a flat-screen TV. The unit has 1 bed.

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    All Facilities for Heirloom - The Librarian

    Category Facilities
    Others wifi.
    Miscellaneous Non-smoking rooms, Non-smoking throughout.
    Accessibility Upper floors accessible by stairs only.
    Bathroom Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer, Slippers.
    Room Amenities Tile/marble floor, Air conditioning, Heating, Wardrobe or closet, Extra long beds (> 2 metres), Clothes rack, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Coffee machine, Refrigerator, Outdoor furniture, Tea/Coffee maker.
    Safety & security Security alarm, Fire extinguishers, CCTV in common areas, Carbon monoxide detector, Smoke alarms.
    Cleaning services Daily housekeeping.
    Media & Technology Streaming service (like Netflix), TV, Flat-screen TV.
    Services & Extras Towels, Linen.
    Reception services Express check-in/check-out.
    General Pets allowed.
    Outdoor & View City view, Terrace, Balcony.

    About This Property

    Attractively situated in the Binnenstad district of Ghent, Heirloom - The Librarian is situated 3.8 km from Sint-Pietersstation Gent, 48 km from Boudewijn Seapark and 48 km from Damme Golf. Located around 49 km from Minnewater, the hotel is also 49 km away from Bruges Train Station. Some rooms at the property have a terrace with a city view. Free WiFi is accessible to all guests, while certain rooms have a balcony. The nearest airport is Antwerp International Airport, 61 km from the hotel.

    Guest Ratings For This Property

    7.3
    Based on 998 Reviews
    100% verified reviews

    Comfort

    7.74

    Cleanliness

    7.76

    Value For Money

    7.31

    Facilities

    7.24

    Guest Reviews

    Fazli_shermatov
    young couple
    10.0
    Exceptional
    A pleasant experience
    Self sufficient hotel with pleasant atmosphere. The place was very close to everything

    Published on 24 Dec 2023

    Renan
    solo traveller
    1.0
    Bad
    I do not recommend it
    It was close to the city centre
    A confusing remote check in, coffee machine completely dirty (the water was even green!), no bath soap available in the room and in the check out morning the apartment ran out of water and no solution was found until i left the hotel. There's no reception there, communication via WhatsApp was really hard since they took hours to reply after checking the problems faced. I do not recommend it to anyone.

    Published on 03 Dec 2023

    Lise
    solo traveller
    8.0
    Very good
    Very good
    The room was clean and comfortable. Quiet area. You can walk to see all attractions .I wished there was a table and chair. Very convenient to stores.This is a self serve and no staff .Communication is not good but no problems entering the hotel .

    Published on 17 Nov 2023

    Cathy
    review category business travellers
    9.0
    Superb
    perfect place for a short stay in Antwerp
    Great location, well-equipped flat, very bright and spacious. clear instructions. We loved it!
    The stairs to access the flat on the second floor are very narrow and steep. It was a bit of a challenge to get there with the suitcases.

    Published on 12 Nov 2023

    Gayel
    group
    5.0
    Passable
    Passable
    The location was great, very close to the city centre and all the shops and bars. The street, where the hotel is, was quiet and felt relatively safe.
    The walls of the room we stayed in were dirty, there were questionable marks. The floor was also quite dusty and grimy. The shower had not been cleaned properly and also had marks all along the shower door. There was also a smell in the room that was not pleasant. We also received a scam that came from the 'hotel', we know now it wasn't from the actual hotel but from scammers. However, when contacting the hotel to inform them that their customers data had been used by scammers, their response to me was very rude. They were aware of the situation but had not informed us of it at all. They should have informed their customers that they had been hacked and that we should look out for possible scams.

    Published on 06 Nov 2023

    Sergio
    review category business travellers
    8.0
    Very good
    Nice stay: key-less access to the hotel/room, nice and clean room, good position.
    The room was cute, very clean, and quite big. The position of the hotel was very good as well: just next to the oldest part of the city center. I particularly appreciated the automatic check-in and check-out and the fact that no key was needed to access the hotel or the room (code-based access to the room).
    Minor inconveniences: my room did not have hooks to hang towels or clothes. Furthermore, the door chain was broken.

    Published on 23 Oct 2023

    John
    solo traveller
    7.0
    Good
    Good, but failure of execution.
    Location excellent Easy entry and exit Great bed Balcony Clean hot shower and toilet
    No Tv in room The hotel is remote controlled. It didnt send an entry code, and I only found out by chance (I rung them to say I would be late) No reply to chat or email asking for Wi-Fi code

    Published on 19 Oct 2023

    Dimitris
    young couple
    7.0
    Good
    Good
    Location location loccation
    Too small

    Published on 10 Oct 2023

    Marianne
    young couple
    5.0
    Passable
    Passable
    Central location. Near public transport, shops. Walk to historic sites.
    Outside door access worked only after several attempts (rushing to toilets? Bad luck!) No lift, staircase difficult with luggage. Room had no hooks, shelves or drawers. No where to put 2nd suitcase except on floor. No where to hang towels. Only 1 chair for 2 people. Security chain on door broken. Almost impossible to move sliding doors to shower. Sensor light in toilet not always quick.

    Published on 05 Oct 2023

    Ege
    young couple
    8.0
    Very good
    Facility is good but the staff is absolutely not!!!
    The location is great. It was clean but a little small.
    At the same day we arrived, I received a message that I need to pay unless they will cancel my reservation. The strange thing that I was already paid the whole amount one month ago! We couldnt enter the facility and coulndt reach any one else for a while. After 1 hour they only send me a message that it was a fake message which was un reliable! They were going to ruine my vacation.

    Published on 28 Sep 2023

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