Hempstead House Hotel & Restaurant

London Rd, Bapchild
8.9
866 reviews

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This property has been featured in "12 Cottages In Canterbury ".

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Room Types Available

Deluxe Room
  • Max 2 Adults
    •
  • 3 Photos available
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    Large, individual rooms with canopied beds, situated in the traditional Victorian Country House. Some can accommodate 1 or 2 children.

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    Executive Room
  • Max 2 Adults
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    Large rooms with spacious bathrooms. Situated in the newer part of the hotel or in the traditional Victorian Country House. Some can accommodate 1 or 2 children.

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    Superior Room
  • Max 2 Adults
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    Spacious room with views over the gardens and surrounding countryside. Can accommodate 1 or 2 children.This room can accommodate an extra bed.

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    Standard Room
  • Max 2 Adults
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    This en suite room is individually designed.

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    Suite
  • Max 4 Adults
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    Boasting a private entrance, this suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that features a refrigerator, a dishwasher, kitchenware and an oven. This wheelchair accessible suite has a tea and coffee maker, a seating area with a flat-screen TV and a shower chair. The unit has 2 beds.

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    About This Property

    Set in 4 acres of beautifully landscaped gardens, this Victorian country house spa hotel and restaurant offers award-winning cuisine and a brand-new spa, opened in 2008. Privately owned and run, Hem (Read More)pstead House Hotel & Restaurant is a traditional English country house hotel, surrounded by the glorious Kent countryside. The luxurious en suite rooms are all individually designed, with modern facilities, including high-speed WiFi internet access. The hotel boasts spacious, elegant reception rooms and 3 bars. The delightful classical restaurant, Lakes, offers award-winning food and professional but friendly service. The new AquaManda Spa and fitness centre has superb relaxation and leisure facilities, including a sauna, a steam room and a 15-metre swimming pool with hydrotherapy pool. The fitness studio offers a full range of classes and a fully equipped, state-of-the-art gym. The therapy suite offers 5 spacious treatment rooms and a relaxation lounge. The extensive gardens and terraces make an ideal setting for al fresco aperitifs and dining on summer evenings. In the winter months, guests can enjoy the warmth and comfort of the roaring log fires. Located on the main A2 road, near the cathedral towns of Canterbury and Rochester and historic Leeds Castle, Hempstead House is also very close to the ports of Dover and Folkestone. The Eurostar terminal is also about 30 minutes’ drive away and London can be reached within an hour by rail.

    Hempstead House Hotel & Restaurant is featured in

    Guest Ratings For This Property

    8.9
    Based on 866 Reviews
    100% verified reviews

    Comfort

    9.33

    Cleanliness

    9.35

    Value For Money

    8.5

    Facilities

    9.2

    Guest Reviews

    Giuseppe
    young couple
    10.0
    Exceptional
    Amazing stay, amazing place, amazing Spa!
    Staff was lovely and the place is amazing! We loved the fact that despite checking out in the morning, you get still access to the spa until it closes on the day, it makes such a difference! You get to unwind one last time after your stay has ended! Well done team!

    Published on 02 Jan 2024

    Sarah
    with friends
    10.0
    Exceptional
    Excellent
    Spa , food was lovely
    Nothing

    Published on 31 Dec 2023

    Sam
    young couple
    8.0
    Very good
    Very good
    Room was great, food was great, facilities were great
    Spa bath didn't work in hotel room

    Published on 23 Dec 2023

    Balderz
    young couple
    9.0
    Superb
    A nice comfortable hotel where you feel right at home.
    The hotel was very nice. Its a bit of a warren but once you get your bearings. Breakfast had a full choice, continental and full English.
    The electric lock on the door was not working and there was only one key which created a few problems.

    Published on 18 Dec 2023

    Suzanne
    young couple
    9.0
    Superb
    A lovely hotel with great food and friendly staff
    Cleanliness friendly staff and good food compliments to the chef
    Hard mattress and flat pillows no herbal tea in room or fridge and no hook on the bathroom door, small steam and sauna room

    Published on 17 Dec 2023

    David
    young couple
    10.0
    Exceptional
    Lovely settings
    Food very good
    N/A

    Published on 17 Dec 2023

    Jackie
    group
    10.0
    Exceptional
    Brilliant thanks. Merry Christmas to you and all the staff who work really hard
    All lovely - excellent Xmas party night - food exceptional, staff politeness exceptional, DJ brilliant as he really read the room for the types of music needed, rooms lovely. Got us all in the Christmas spirit. Hopefully we will be back next year. Used the pool and that was great too. Your staff are a credit to your hotel. Thank you
    the weekend had to end and my sore feet lol. Nothing else to say really although I missed out on the chocolate fountain which was a shame as it looks lovely but was too full for the wonderful dinner

    Published on 04 Dec 2023

    Chloe
    young couple
    9.0
    Superb
    Perfect.
    The room was beautiful, the most luxurious comfy bed, the products in the bathroom were amazing (washed my hair twice and had about 3 showers cause was so good), loads of little treats (biscuits and hot chocolate), clean, nice furniture and warm. The food in the restaurant was gorgeous. Staff lovely. And the spa was perfect too.
    Nothing really. We had a brief issue with hot water in our room but it was addressed almost immediately and we were given a free champagne as a sorry which was delightful.

    Published on 04 Dec 2023

    Clare
    group
    10.0
    Exceptional
    Exceptional
    The whole day and evening were excellent

    Published on 04 Dec 2023

    Linda
    with friends
    10.0
    Exceptional
    Exceptional
    Works Christmas party, food was great, entertainment was excellent and dj played the music that got everyone up dancing.
    Nothing at all. Everything was perfect.

    Published on 04 Dec 2023

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

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    All Facilities for Hempstead House Hotel & Restaurant

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Aerobics, Cycling, Cooking class, Hiking, Themed dinner nights, Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Upper floors accessible by stairs only, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Private entrance, Seating Area, Carpeted, Iron, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Dishwasher, Refrigerator, Electric kettle, Microwave, Kitchenware, Restaurant, Toaster, Kitchenette, Kitchen, Packed lunches, Oven, Special diet menus (on request), Kid meals, Dining area, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Garden, Shared lounge/TV area.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Steam room, Massage, Beauty Services, Spa/wellness packages, Manicure, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Yoga classes, Hot tub/Jacuzzi, Body wrap, Fitness centre, Fitness classes, Body treatments, Fitness, Facial treatments, Spa facilities, Pedicure, Spa and wellness centre, Sun loungers or beach chairs.
    Outdoor & View Terrace.

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