There was absolutely no communication from the property management, and there was never anybody in the office. The air-conditioning in the unit we were in (building I unit 304) was broken, so it was a humid 80 degrees in the condo the entire time. In addition, half of the outlets in the condo didn't work. The bathroom door couldn't be latched or locked, which was interesting with 4 kids. We were supposed to have a parking pass in our room upon arrival, but it wasn't there, and the lack of communication made it so that we were stressed out our entire vacation not knowing whether or vehicle would be towed or not. The walls in that place were also paper-thin, so you could hear drunk people partying and upset kids crying at all hours. The condo itself was also dirty inside and just made you feel a little gross. Tons of crumbs under the couch, stained carpet and stained upholstery on the chairs, mold and mildew around the showers, and water damage on the ceilings. I am truly disappointed that we spent so much and drove 10 hours for a nice vacation with our kids (we only get one a year), and this is the facility we ended up in. The resort looks and sounds great online, but I DO NOT recommend Hibiscus Oceanfront Resort to anyone. Unless you are into spending lots of my eyes just to be disappointed.
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