Highland Stonehouse, Nuwara Eliya

This property has been featured in "50 Best Hotels In Nuwara Eliya ".

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Room Types Available

Deluxe Double Room with Balcony

Max 2 Adults

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The spacious double room features a private entrance, soundproof walls, a terrace with lake views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Deluxe Double Room

Max 2 Adults

2 Photos available

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The spacious double room provides a private entrance, soundproof walls, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Duplex Quadruple Room

Max 4 Adults

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The spacious quadruple room provides a private entrance, soundproof walls, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

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About This Property

The Highland Stonehouse offers accommodation in Nuwara Eliya. Guests can enjoy the on-site restaurant.Every room at this resort is fitted with a flat-screen TV with satellite channels. Enjoy a cup of (Read More) tea while looking out at the lake or garden. The rooms come with a private bathroom with a bath, slippers and free toiletries provided.There is concierge service at the property. The resort also offers car hire.Gregory Lake is 1.7 km from The Highland Stonehouse, while Hakgala Botanical Garden is 8 km from the property.

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Guest Ratings For This Property

8.5

Based on 81 Reviews

100% verified reviews

Comfort

8.67

Cleanliness

8.64

Value For Money

8.15

Facilities

8.61

Guest Reviews

Avner

family with young children

8.0

Very good

Nice design, beutiful view, great shower, nice staff

New place, need more towels, blankets etc

Published on 18 Aug 2023

Gihan

group

4.0

Disappointing

Impressive modern hotel, but lacks even a basic standard service and so does not come close to justify the cost

Modern, spacious, large bed, view, pool table

There was a lone, young and very inexperienced member of staff. He was nice and was trying his best, but he was clearly unsupported and out of his depth. There was no toilet paper in our rooms, or tea / coffee. When we requested these, he said they had just had a lot of guests so everything was finished. He then asked us for some money to get these items, as he had none! We loaned him the money, but all he did was get all the toilet paper from the other empty rooms. We never got tea / coffee so had to asked for the money back. One night we returned to a completely empty hotel with the door ajar. We could still enter and get to our rooms, but there was no staff so we just waited for about an hour for him to return. At checkout, he did not know how to work the card machine and had to run to a neighbouring hotel to get one of their staff to come to our hotel to make the payment. We were told there was no option any food as they had no chef.

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Published on 08 Aug 2023