Hotel

Hilton Garden Inn Phoenix Airport North

3838 East Van Buren Street
7.9
(862 reviews)

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This property has been featured in "45 Best hotels in phoenix with Indoor pool ".

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Top Facilities

parking

bar

wifi

pool

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King Room

  • Max 2 Adults
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    Cable TV is available in this room. A microwave, small fridge, and tea and coffee-making facilities are provided.

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    Queen Room with Two Queen Beds

  • Max 4 Adults
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    Cable TV is available in this room. A microwave, small fridge, and tea and coffee-making facilities are provided.

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    PURE Wellness King Room

  • Max 2 Adults
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    This double room is air-conditioned and has a TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

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    King Room with Bath Tub - Mobility Access

  • Max 2 Adults
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    The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a TV with cable channels. The unit offers 1 bed.

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    King Room - Hearing Access

  • Max 2 Adults
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    The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a TV with cable channels. The unit has 1 bed.

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    Queen Room with Two Queen Beds - Allergy Friendly

  • Max 4 Adults
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    The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds and Accessible Tub - Mobility Access

  • Max 4 Adults
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    The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access

  • Max 4 Adults
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    The air-conditioned quadruple room provides a TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

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    Mountain View King Room

  • Max 2 Adults
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    The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a TV with cable channels. The unit has 1 bed.

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    Mountain View Queen Room with Two Queen Beds

  • Max 4 Adults
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    The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a TV with cable channels. The unit has 2 beds.

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    Premium King Room

  • Max 3 Adults
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    This triple room is air-conditioned and has a TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

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    All Facilities for Hilton Garden Inn Phoenix Airport North

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, pool, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Bathroom Hairdryer.
    Room Amenities Air conditioning, Desk, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Refrigerator, Microwave, Restaurant, Kid meals, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms.
    Cleaning services Dry cleaning, Laundry.
    Media & Technology Cable channels, TV, Video, Radio, Laptop safe, Telephone.
    Services & Extras Wake-up service.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Shared lounge/TV area.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Tour desk, Luggage storage.
    Physical distancing Contactless check-in/check-out.
    General Pets allowed.
    Transport Airport drop off, Shuttle service, Airport shuttle, Airport shuttle (free), Airport pick up, Shuttle service (free).
    Pool and wellness Hot tub/Jacuzzi, Fitness centre, Fitness, Sun loungers or beach chairs.
    Outdoor & View Terrace.
    Shops Minimarket on site.

    About This Property

    Offering a number of free amenities and services, including 24-hour shuttles to Phoenix Sky Harbor International Airport, this hotel provides easy access to area attractions along with contemporary accommodations. The Hilton Garden Inn Phoenix Airport North is ideally placed only minutes from the Phoenix light rail system, offering instant access to the downtown area. Arizona State University along with a number of corporate offices can also be found nearby. Spacious accommodations at the Phoenix Airport North Hilton Garden Inn are furnished with wireless internet access and flat-screen TVs. Guests can also enjoy in-room microwaves and refrigerators along with coffeemakers. On-site at the Phoenix Airport Hilton Garden Inn, guests can also enjoy dining at the The Garden Grille & Bar restaurant or quick snacks from the 24-hour convenience store. The hotel also boasts modern fitness facilities, complete with an outdoor swimming pool.

    Guest Ratings For This Property

    7.9
    Based on 862 Reviews
    100% verified reviews

    Comfort

    8.5

    Cleanliness

    8.49

    Value For Money

    7.77

    Facilities

    8.09

    Guest Reviews

    Milica
    with friends
    9.0
    Superb
    Good stay, but next time I would choose something else for the same value.
    Good location, clean and spacious room. Very nice and friendly staff.
    There was no water when we arrived, so the toilet didnt work. And no hot water until they turned on the boiler. They offered free breakfast or discount for the inconvenience, which was really nice of them.

    Published on 05 Jan 2024

    Viveca
    solo traveller
    5.0
    Passable
    Passable
    neither the microwave or the coffee maker worked in my room, I had to go down to the front desk, lugging all my luggage with me to get a new key since the one given to me didn't work I had to get a new key again next day.
    The main front desk clerk wasn't very friendly to me I heard her check in somebody else and she was totally different and gave them a lot of information that I never got the shuttle to the airport was supposed to go every 30 min it went every hour, lucky for me I wasn't in a hurry

    Published on 04 Jan 2024

    Janna
    young couple
    5.0
    Passable
    Great staff, lacking facilities
    The staff were all very friendly and went above and beyond to make sure my partner and I had what we needed (whether it be an airport shuttle, knowledge of the facilities, a comfortable room, etc.).
    In my opinion, a good hotel should be three things: safe, clean, and have functional facilities. While the staff were friendly, I felt safe and the room was clean, the bathroom facilities in our room were not functional. The first room we were assigned did not have a functional toilet (it would not flush and was making weird noises from the second we entered the room). This should have been inspected/noticed by the staff prior to us being assigned the room. As such, we requested a room change. Ronaldo and the other front desk staff were fabulous and very gracious and upgraded my spouse and I to a bigger/nicer room, which we greatly appreciated. However, when we went to use the shower in the morning, the water was ice cold. We showered the previous night and had hot water so clearly we knew how to use the shower, but there was nothing but cold water the next morning. This means 2/2 bathroom facilities were not functional.

    Published on 02 Jan 2024

    Christine
    solo traveller
    6.0
    Pleasant
    I was disappointed that I could not take a shower after a long travel day
    Comfortable beds. The location was fine with a good shuttle service
    I couldnt get any hot water for a shower!

    Published on 02 Jan 2024

    Parroni
    young couple
    8.0
    Very good
    Very good
    We waited for the shuttle for 45 minutes before taking an Uber

    Published on 01 Jan 2024

    Dennis
    young couple
    8.0
    Very good
    As expected! Nice.
    Close to airport
    Current renovation work

    Published on 31 Dec 2023

    Marsha
    solo traveller
    5.0
    Passable
    Passable
    The entire place is very depressing looking. The room was very old looking and I don't think there were any UBS ports in the room, so bring plugs. In short-cheerful this hotel isn't. Also there was no water for about 4 hours from my check-in which wasn't told to me until after I checked in. I felt they should have mentioned that on arrival. But it really wasn't that much of a problem.

    Published on 30 Dec 2023

    Davisson
    solo traveller
    9.0
    Superb
    Superb
    Great staff, reception , housekeeping , and Bartender friendly and professional,clean facilities good food, the room is very spacious clean comfortable. I liked the set up of the room very much.
    The lobby smelled like farts and sewer gas. It was a terrible smell for such a nice hotel. It seems as something is backing up the sewer gas in the reception area and restaurant / bar.

    Published on 30 Dec 2023

    Nicole
    family with young children
    6.0
    Pleasant
    Basic hotel for a one night layover
    Close to airport
    No information was provided regarding the free shuttle.

    Published on 28 Dec 2023

    Jera
    young couple
    4.0
    Disappointing
    Experience was ok as far as location, but we won't be coming back.
    The proximity to the airport. The server was fantastic! (Jose) and the chefs were on point with the food!
    The lady who checked us in was seemed "bothered" that we were in line. She was short, rude, lacking information about the hotel, and when I did prompt her with questions, she still was so unhelpful and condescending about it. She had 3 opportunities to turn her attitude around, and all 3 times she was unpleasant. The other front desk agent next to her seemed completely opposite. We had a room that definitely needed to be renovated; the bathroom sink leaked and chunks of the faucet handle were missing, the wall paper was coming undone in our bathroom, the door to our room looked like someone tried to break in, the base boards in lobby were missing..

    Published on 27 Dec 2023

    Hilton Garden Inn Phoenix Airport North is featured in

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