Hilton Palacio del Rio, San Antonio

This property has been featured in "20 Luxury Hotels In San Antonio ".

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Room Types Available

Double Room with Two Double Beds

Max 4 Adults

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Featuring a flat-screen TV with cable, this room offers a fridge. A work desk and tea and coffee-making facilities are available.

Double Room with Two Double Beds and River View

Max 4 Adults

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Showcasing a river view, this room has a flat-screen TV with cable and a fridge. A work desk and tea and coffee-making facilities are available.

King Room

Max 2 Adults

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Featuring a flat-screen TV with cable, this room offers a fridge. A work desk and tea and coffee-making facilities are available.

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About This Property

Offering an exceptional location directly on San Antonio's famous River Walk, this city centre hotel is within walking distance of popular attractions, including the Alamo, and features many modern c (Read More)onveniences. The Hilton Palacio del Rio boasts an ideal location directly across from the Henry B. Gonzalez Convention Center. The Arneson River Theatre is also situated adjacent to the hotel. HemisFair Park can also be found only seconds away along with a number of area golf courses. On-site at the Hilton Palacio del Rio, guests can enjoy an outdoor swimming pool as well as a modern fitness centre. There are also several dining options located on-site. The hotel also provides guests with private balconies in every guestroom.

Hilton Palacio del Rio is featured in

Guest Ratings For This Property

8.2

Based on 987 Reviews

100% verified reviews

Comfort

8.77

Cleanliness

8.75

Value For Money

7.64

Facilities

8.42

Guest Reviews

Almira

family with young children

9.0

Superb

Located in the river walk

no continental breakfast

Published on 03 Jan 2024

Vasquez

family with young children

10.0

Exceptional

A very good place to stay with family

Everyone was very family friendly. Staff was amazing had a wonderful time. Staff everywhere always willing and wanting to help that just made my stay even more amazing

I didnt like the construction noise going on next door

Published on 01 Jan 2024

Richard

young couple

8.0

Very good

Elevator availability was not good.

Published on 31 Dec 2023

Wallace

young couple

7.0

Good

Give another hotel a chance.

The location was good and the staff friendly.

The price was high for no real service. The vending machine had pastic soda bottles, and they were flat. No where else to get sodas unless room service at $7 a drink. Absolutely NO water pressure on 19th floor. It's very hard to shower. Our last day the maid knocked on our door 3 times before check out. The first time, It woke me up at 7 am. The second time, about 15 minutes later, I told her we were checking out at 11, she came back the third time and it was 9. We just decided to go.

Published on 30 Dec 2023

Timothy

young couple

8.0

Very good

Great location and view!

The location was amazing.

The bathroom didnt seem like it was as clean as it could have been and the carpet appeared dirty in our room.

Published on 27 Dec 2023

John

young couple

6.0

Pleasant

Was a great gift for my husband who is a big history buff!

The hotel, staff, and area we very good we had no issues until the last morning when the construction outside our window started other than that it was a very good stay right on the river walk everything within atleast a 6-7 minute walk from us.

We tried a couple of the hotel restaurants and the first one we were told only reservations very rudely by Im assuming the restaurant manager when we approached and asked which ok I understood it was Christmas Day only to go by later that night we walked by and saw only 4 people inside and asked if they were possibly taking walk ins since it looked slow. The hostess let us know they were shutting down and for reference he asked again had they been taking walk ins and she told us yes all day so we were lied to by the manager. The second one we walked in same Christmas night very slow and the hostess told us it would be about a 20 minute wait to sit us with only a handful of people in there. She asked us if we were a guest of the hotel we told her yes we were and she proceeded to tell us we could wait outside (it was 40 degrees, drizzling and nowhere to sit) my husband asked if we could simply just sit at the bar while we waited she quickly said no I have no bartender we let her know we were not drinking it was just to get out of the rain and cold outside and she told us no. With that I was very upset so we just walked a little ways down and were seated and a much much busier restaurant right away without hesitation and with a much better attitude.

(Read More)

Published on 27 Dec 2023

Hilton Palacio del Rio

Check Room Options And Availability

Room Types Available

About This Property

Hilton Palacio del Rio is featured in

Guest Ratings For This Property

Guest Reviews

Almira

Superb

Superb

Vasquez

Exceptional

A very good place to stay with family

Richard

Very good

Very good

Wallace

Good

Give another hotel a chance.

Timothy

Very good

Great location and view!

John

Pleasant

Was a great gift for my husband who is a big history buff!

Ana

Exceptional

Exceptional

Deborah

Good

Good

Sarah

Very good

The perfect place to be able to get to where w needed to go, but the grand dame is showing her age.

Elizabeth

Exceptional

.

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