Hispano Gran Vía

Others

• Parking
• Bar
• Wifi
• Food

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Lift
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Air purifiers
• Face masks for guests available
• Process in place to check health of guests
• Access to health care professionals

Accessibility

• Accessible by lift

Bathroom

• Bath
• Private bathroom
• Free toiletries
• Toilet paper
• Body soap
• Toilet
• Hairdryer
• Shampoo

Room Amenities

• Trash cans
• Cots
• Non feather pillow
• Air conditioning
• Heating
• Wardrobe or closet
• Desk
• Hardwood or parquet floors
• Socket near the bed
• Iron

Food & Drink

• Vending machine (drinks)

Safety & security

• Smoke alarm
• Fire extinguisher

Cleaning services

• Daily housekeeping

Services & Extras

• Towels
• Wake up service/alarm clock
• Linen

Media & Technology

• Tv
• Flat screen tv

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Shared lounge/tv area

Reception services

• Express check in/check out
• Concierge service
• Invoice provided
• Tour desk
• Luggage storage

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Outdoor & View

• Balcony
• View