Hotel

Holiday Inn Express & Suites Buffalo Downtown, an IHG Hotel

601 Main Street
7.9
(523 reviews)

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This property has been featured in "28 Best Hotels In Buffalo ".

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Top Facilities

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One-Bedroom King Suite

  • Max 4 Adults
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    Featuring free toiletries, this suite includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

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    One-Bedroom Queen Room with Mobility Accessible Tub - Non-Smoking

  • Max 4 Adults
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    Providing free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

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    Standard Room

  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

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    Queen Suite with Roll-In Shower - Disability Access

  • Max 4 Adults
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    Featuring free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

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    All Facilities for Holiday Inn Express & Suites Buffalo Downtown, an IHG Hotel

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Additional toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Fold-up bed, Interconnected room(s) available, Heating.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Tea/Coffee maker.
    Safety & security Smoke alarms, Security alarm, Fire extinguishers.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology Cable channels, TV, Radio, Laptop safe, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Shared lounge/TV area.
    Reception services 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Fitness centre, Fitness.
    Outdoor & View City view.

    About This Property

    This hotel is located in central Buffalo and is 9 miles from the Buffalo Niagara International Airport. Suites include a living room and two 37-inch wide-screen TVs. Holiday Inn Express & Suites Buffalo Downtown rooms include a sofa bed, a microwave and refrigerator. They are equipped with cable TV and free Wi-Fi. Guests at Holiday Inn Express & Suites Buffalo Downtown with a hot breakfast buffet. The Holiday Inn Express & Suites is within a 5-minute drive of Canalside and Lake Erie.

    Guest Ratings For This Property

    7.9
    Based on 523 Reviews
    100% verified reviews

    Comfort

    8.5

    Cleanliness

    8.48

    Value For Money

    7.94

    Facilities

    8.14

    Guest Reviews

    Susan
    young couple
    9.0
    Superb
    We love staying here and going to games and how close to great restaurants
    How close to bandits and Sabres game and the ball drop
    Just not very clean in room, no soap in bathroom and toilet paper and tissues

    Published on 02 Jan 2024

    Inosha
    group
    4.0
    Disappointing
    Disappointing. Wont make that mistake again.
    The large connecting rooms
    One of the rooms we got smelled of smoke the entire time. I even brought disinfectant spray but the stench did not go away. The microwave was not working. The sofa was worn out. We stayed 2 nights and the second day our rooms werent even cleaned despite us coming back only late at night. The morning after the game there was hardly any breakfast left. Definitely no hot food.

    Published on 01 Jan 2024

    Laurel
    young couple
    9.0
    Superb
    Great location, Spacious room.
    We stayed in a King Suite which was very spacious. Our door was a little tricky to open as it rubbed against the frame. There was a small fridge, microwave and keurig in our room. There was a living room area with a couch and tv and a separate bedroom with doors for privacy. The tub in the bathroom was a little high to get in and out of, it would not be very accessible for anyone with mobility issues. Breakfast was included, and the area was clean and organized the first night of our stay. The hotel is located right next to the trolley line, which was great as we were there for a hockey game. We were able to jump on the trolley and ride it to Key Center for free. After the game, the trolley was packed so we chose to walk, which was an easy 1 mile walk, and took the same amount of time as if we had waited for the next trolley to cram into.
    When we arrived, we learned that there was no parking on site, but they recommended a parking garage about 1 1/2 blocks away. I'm not sure if this was mentioned in the description of the property, I didn't look into it before hand like I typically do, but the garage was an easy walk, and priced reasonably at $9/day max when you don't leave the garage, as we parked our car for the entire stay. The breakfast area had several empty stations which limited the options for breakfast. The second day of our stay was much busier and it the coffee station and trash were clear indications of this. We saw one employee who was doing her best to keep the coffee filled and the food area stocked, but with the amount of guests, it was impossible for her to keep up with cleaning the counters and empty the trash also. This is no reflection on the hotel, but something we learned while we were there. Many of the restaurants had strange hours. We like to eat at local places when we visit other areas, and we struggled to find restaurants that were open.

    Published on 29 Dec 2023

    Giz
    young couple
    10.0
    Exceptional
    Awesome room and staff. Will def. Be back
    Everything
    Couldnt come down the stairs to main floor

    Published on 29 Dec 2023

    Ghorbani
    young couple
    9.0
    Superb
    All was perfect except parking lot !
    Welcoming and kind staff , clean and comfortable room , good location.
    Therre was no parking space for the guest and we had to park our car in the street or a public parking a few blocks away form our place !! I think it has to be considered for safety and comfort of the guests !

    Published on 28 Dec 2023

    Carla
    young couple
    10.0
    Exceptional
    spacious room, comfortable bed, delicious breakfast and attentive staff.
    Amazing. Clean and comfortable. Great breakfast.
    1 of ours card keys wasnt working.

    Published on 26 Dec 2023

    Anonymous
    family with young children
    10.0
    Exceptional
    Very relaxing
    The Space and How clean it was
    Nothing

    Published on 26 Dec 2023

    Katherine
    young couple
    3.0
    Poor
    Basic but comfortable
    Friendly staff, spacious room, comfortable bed.
    Woken up twice in the middle of the night by another guest calling our room phone and pretending to be the front desk at 12am and 1am. Its 2023, why is it possible for guests to call any room they like? Invasion of privacy and completely ruined our stay as we got no sleep at all making the 6 hour drive home precarious. Management were understanding and empathetic, currently looking into the situation.

    Published on 19 Dec 2023

    Matt
    young couple
    4.0
    Disappointing
    Disappointing
    Good location.
    Room was unkept. Paint pealing, kind of dirty.

    Published on 04 Dec 2023

    Stephanie
    group
    6.0
    Pleasant
    Pleasant
    I liked that you could close the door to the bedroom
    Check in service, service once we were checked in and room cleanliness

    Published on 19 Nov 2023

    Holiday Inn Express & Suites Buffalo Downtown, an IHG Hotel is featured in

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