Holiday Inn Express & Suites Norwood, an IHG Hotel

Business facilities

• Business centre
• Fax/photocopying

Others

• Parking
• Wifi
• Bar
• Food

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Non smoking throughout
• Wheelchair accessible
• Higher level toilet
• Lower bathroom sink
• Visual aids: braille
• Visual aids: tactile signs
• Auditory guidance

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals
• Face masks for guests available

Accessibility

• Toilet with grab rails

Room Amenities

• Safety deposit box
• Heating
• Air conditioning

Food & Drink

• Kid friendly buffet
• Fruits

Safety & security

• Security alarm
• Smoke alarms
• Cctv in common areas
• Cctv outside property
• Fire extinguishers

Cleaning services

• Laundry
• Dry cleaning
• Daily housekeeping

Services & Extras

• Key card access

Common areas

• Shared lounge/tv area

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• 24 hour front desk
• Express check in/check out
• Atm/cash machine on site

Physical distancing

• Contactless check in/check out
• Cashless payment available
• Physical distancing rules followed

Pool and wellness

• Fitness centre
• Fitness

Shops

• Minimarket on site