Hotel

Holiday Inn Express El Paso I-10 East, an IHG Hotel

11825 Gateway West
8.6
(346 reviews)

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This property has been featured in "43 Best Hotels In El Paso ".

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wifi

pool

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Standard Room

  • Max 2 Adults
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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Standard King Room

  • Max 2 Adults
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    A seating area with a flat-screen TV and coffee machine is featured in this room.

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    Standard Queen Room with Two Queen Beds

  • Max 4 Adults
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    A seating area with a flat-screen TV and coffee machine is featured in this room.

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    Queen Room with Two Queen Beds and Sofa Bed

  • Max 6 Adults
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    A seating area with a sofa bed and flat-screen TV is offered in this room. A refrigerator, microwave, and coffee machine are included.

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    Suite with Mobility Accessible Tub - Non-Smoking

  • Max 4 Adults
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    This spacious suite has a separate living area with a sofa bed and flat screen TV. A microwave, refrigerator, and coffee-making facilities are also included.

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    King Suite - Disability Access

  • Max 2 Adults
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    Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

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    Room with Two Beds - Hearing Accessible - Non-Smoking

  • Max 4 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit has 2 beds.

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    All Facilities for Holiday Inn Express El Paso I-10 East, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by elevator, Hearing accessible, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Heating.
    Food & Drink Refrigerator, Microwave, Coffee machine, Tea/Coffee maker.
    Safety & security Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, Radio, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Hot tub/Jacuzzi, Fitness centre, Sun loungers or beach chairs.
    Shops Minimarket on site.

    About This Property

    This El Paso, Texas hotel is conveniently located 15 minutes’ drive from Fort Bliss and El Paso International Airport. Free Wi-Fi and a daily continental breakfast are provided. Bright, Southwestern décor and artwork is featured in each guest room at Holiday Inn Express El Paso. A seating area with a flat-screen TV and coffee-making facilities are also included. Guests can find relief from the desert heat with an indoor swimming pool and whirlpool. A fitness centre with exercise equipment and a mounted TV is accessible to the hotel’s guests. The on-site business centre at El Paso Holiday Inn Express offers printers and computers with internet access. Lone Star Golf Club is 10 minutes’ drive away. El Paso Zoo is within 10 miles.

    Guest Ratings For This Property

    8.6
    Based on 346 Reviews
    100% verified reviews

    Comfort

    8.97

    Cleanliness

    8.91

    Value For Money

    8.37

    Facilities

    8.78

    Guest Reviews

    Karime
    family with young children
    9.0
    Superb
    Superb
    Liked how clean and comfortable the rooms were! The inside heated pool was a plus for the kids.
    N/A

    Published on 27 Dec 2023

    Amey
    family with young children
    10.0
    Exceptional
    Exceptional
    We loved the hot breakfast, workout room, indoor pool, and hot tub! The floor of the pool was peeling but our kids didn't mind. Tge hotel was very clean. The staff was kind. Perfect location!
    The hotel had limited quarters for the laundry machines.

    Published on 26 Dec 2023

    Manuel
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Didnt have a chance to eat breakfast but the staff was fenomenal and cleaning was as well.

    Published on 14 Dec 2023

    Michelle
    young couple
    9.0
    Superb
    Resolutions made, nice stay.
    2nd room and peaceful surrounding.
    1st room , up all night noisy guest above us walked all night.

    Published on 18 Nov 2023

    Uyanga
    family with young children
    7.0
    Good
    Good
    Pool was pretty good
    Reception lady and kitchen lady was horrible. We did not like their attitude.

    Published on 18 Nov 2023

    Selene
    review category business travellers
    5.0
    Passable
    Service by the front desk was horrible
    Location
    Front desk was horrible

    Published on 21 Oct 2023

    Ruben
    family with young children
    1.0
    Bad
    Not staying her again!
    The staff was nice. The breakfast was decent.
    The room smelled like dog, we tried a different room and it was the same. Both smelled bad. The hotel needs to be remodeled. The bathroom was falling apart, it wasnt clean. My daughter slipped going into the pool because the bottom of the pool was slimy and the parts of the pool are chipped off. Our bed was sagging so I couldnt sleep without rolling into my spouse.

    Published on 09 Sep 2023

    Luis
    young couple
    7.0
    Good
    It was good , but expected more from the Holiday Inn Brand.
    Room was good sized
    The small love seat had a large stain. I advised the front desk and they stated they would clean the love seat or replace it. The love seat was not replaced and the wipe down did not clean it.

    Published on 08 Sep 2023

    Lora
    young couple
    9.0
    Superb
    Comfy
    Super comfy room that was nice and clean. A relaxing place to stay. Easy transport to the airport from here. Just a nice stay and will stay here again.
    The coffee sucked

    Published on 26 Aug 2023

    Eric
    solo traveller
    10.0
    Exceptional
    Great
    Staff was great

    Published on 31 Jul 2023

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