Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel

537 Chaffee Point Boulevard - Show on map

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This property has been featured in "44 Best Hotels In Jacksonville ".

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Room Types Available

Standard Room with Two Queen Beds
  • Max 4 Adults
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    This room features a microwave, refrigerator, and a flat-screen cable TV.

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    Standard King Room
  • Max 2 Adults
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    This room features a microwave, refrigerator, and a flat-screen cable TV.

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    Standard Room
  • Max 2 Adults
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    Bed type preferences : these are subject to availability and can not be guaranteed.

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    Queen Suite with Two Queen Beds
  • Max 6 Adults
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    Suite has seating area with sofa bed and wet bar.

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    King Suite
  • Max 4 Adults
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    Suite has seating area with sofa bed and wet bar.

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    King Room - Mobility Access/Roll in Shower - Non-Smoking
  • Max 2 Adults
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    The unit offers 1 bed.

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    Twin Room - Mobility Access with Bath Tub
  • Max 4 Adults
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    The unit has 2 beds.

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    About This Property

    Well set in the West Jacksonville district of Jacksonville, Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel is situated 19 km from Cummer Museum of Art and Gardens, 19 km (Read More) from Prime F. Osborn III Convention Center and 20 km from Museum of Science & History. This 2-star hotel offers a shared lounge, a 24-hour front desk and free WiFi. The property is non-smoking and is located 19 km from Amtrak Station-JAX.The hotel offers a sun terrace.Florida Theatre is 20 km from Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel, while Theatre Jacksonville is 21 km away. Jacksonville International Airport is 31 km from the property.

    Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel is featured in

    Guest Ratings For This Property

    8.6
    Based on 216 Reviews
    100% verified reviews

    Comfort

    8.98

    Cleanliness

    8.87

    Value For Money

    8.42

    Facilities

    8.66

    Guest Reviews

    Martha
    young couple
    10.0
    Exceptional
    Would stay here again
    The staff(Mimi) was very friendly and helpful. Our dog was welcomed (for a fee) and the rooms were clean spacious and comfortable. Best of all the magic pancakes on the breakfast offerings
    Was fairly expensive

    Published on 30 Dec 2023

    Anonymous
    family with young children
    3.0
    Poor
    Much left to be desired.
    Very clean. Only thing to like.
    Where do I start? Its a construction zone, so very noisy. The WiFi didnt work, no available smart TV so most families cant log into anything to entertain children. Extra $50 pet fee not mentioned on booking.com. The breakfast was ok I guess. Just very disappointing for $250. I wish I can get a refund but you already know the answer to that.

    Published on 22 Dec 2023

    Robin
    review category business travellers
    7.0
    Good
    Nice for a quick visit
    The location had several restaurants within walking distance.
    They didnt mention prior to my stay that they were renovating or I might have chosen differently. Also, the breakfast left a lot to be desired. And I asked about my receipt, they told me that Booking.com would email it to me and I have not received it nor have they answered my request for it

    Published on 01 Dec 2023

    Wayne
    young couple
    2.0
    Very poor
    Never again
    Size of the room. Cleanliness.
    Woman at front desk at check was not polite or friendly. Hotel under renovation with boxes piled up in breakfast area. Not informed that renovation was in progress and we paid $214 for one night! Breakfast served on Styrofoam plates. Food quality poor and not so healthy.

    Published on 22 Nov 2023

    Heather
    family with young children
    8.0
    Very good
    Loved the staff.
    The breakfast was good and the staff were extremely helpful. The location was great for our purpose.
    There was trash in our room from the previous occupants which was disconcerting. Several of the chairs in the pool were broken.

    Published on 13 Nov 2023

    Gentry
    solo traveller
    9.0
    Superb
    Easy to get to, clean, nice refresh, felt comfortable
    Liked that is was being updated and had plenty of charging ports, bathroom was nicely done as well.
    Well, not a big deal, but there wasnt any flooring down in the hallway when I was there, also, Not many channels on the TV, would have liked to have access to Netflix or a streaming service.

    Published on 04 Nov 2023

    Anonymous
    family with young children
    10.0
    Exceptional
    Exceptional
    The new renovations

    Published on 28 Oct 2023

    Angelica
    group
    10.0
    Exceptional
    It was where we wanted and how we wanted - clean.
    Everything very clean and the beds very comfortable. It was a good place to overnight during our trip from Asheville, NC to Tampa, FL.
    The bath tub seems clotted... water was going down the drain very slowly. But it is something that can be easily fixed by the staff. Bathroom was clean, though.

    Published on 03 Oct 2023

    Brenda
    solo traveller
    10.0
    Exceptional
    My stay was Very Pleasant
    Breakfast was not at all of what I expected, menu said one thing but nothing of such was available !!!! Need better breakfast !!!!
    Breakfast !!!!

    Published on 10 Sep 2023

    Terri
    solo traveller
    10.0
    Exceptional
    All staff very friendly and attentive
    Breakfast was great, location was good, staff was friendly very attentive
    One of the beds was to soft, Mimi explained they r in process remodeling and that one probably needs replaced #316

    Published on 15 Aug 2023

    Top Facilities

    Wifi

    Bar

    Pets allowed

    Beach

    Pool

    Food

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    ₹104 Onwards