Holiday Inn Ipswich Orwell, an IHG Hotel, Colchester

This property has been featured in "30 Best Hotels In Ipswich ".

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parking

bar

food

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Standard Double or Twin Room

Max 2 Adults

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This room comes with a private bathroom, satellite TV with pay movies and tea/coffee making facilities. High-speed internet is also available.

1 Double Bed Standard Room with Sofa Bed

Max 3 Adults

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This room comes with a private bathroom, satellite TV with pay movies and tea/coffee making facilities. High-speed internet is also available.

1 Double Bed Standard Accessible Room

Max 2 Adults

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This room comes with a private bathroom, satellite TV with pay movies and tea/coffee making facilities. High-speed internet is also available.

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All Facilities for Holiday Inn Ipswich Orwell, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Darts, Themed dinner nights, Golf course (within 3 km).
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Designated smoking area, Pet bowls.
Accessibility	Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Raised toilet, Emergency cord in bathroom.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Slippers, Body soap, Conditioner, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Pants press, Desk, Carpeted, Fan, Trash cans, Non-feather pillow.
Food & Drink	Wine/champagne, Chocolate or cookies, Packed lunches, Special diet menus (on request), Kid meals, Bottle of water, Room service, Electric kettle, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Wake-up service.
Media & Technology	Telephone, TV, Radio.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Picnic area, Shared lounge/TV area.
Reception services	Invoice provided, Luggage storage, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Fitness centre.

About This Property

Holiday Inn Ipswich Orwell has a convenient location, with good access to the region's major roads. The Suffolk Coast is 15 minutes away, and the hotel is just 5 minutes from Trinity Park, the home of the Suffolk Show.

Guest Ratings For This Property

7.9

Based on 1421 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

8.0

Facilities

7.9

Guest Reviews

Windsor

family with young children

10.0

Exceptional

Was a last minute booking as I usually stay at Premier Inn but was fully booked but I'm so very pleased it was. The hotel was lovely staff were polite room was excellent for the price I paid

Published on 02 Jan 2024

Brian

young couple

8.0

Very good

Firstly the staff were outstanding, all the 3 girls who covered reception I can't fault at all, they were all friendly and helpful above expectations, I left my toiletries bag at home and when mentioned the receptionist did me a box of soaps, toothbrushes and some razors plus some nice smelling washing lotions, even found a charger for me to use, so outstanding, the cleaners did a great job keeping our room clean and did the bed every day and made sure we had everything we needed, only had to ask if we wanted extra coffee or milk or sugar, the shower and wash basin were lovely and clean along with ample towels of different sizes, the floor was hoovered and kept clean and the TV worked fine, WiFi was also very stong

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Now this is a massive let down. The bed was rock hard, way too firm for me, I ached terrible every time I turned over, I fort laying on the floor would be softer, it would be great to those who like it firm, especially for medical reasons, the pillows were firm but ok for me, there is a card by the bed saying you can change to softer ones if you like, just let the cleaners or reception know, just one other little gripe, a king size bed would have been nicer then the double size

Published on 01 Jan 2024

Jan

young couple

5.0

Passable

Expensive and poor facilities

Location and dog friendly

The bed was uncomfortable and the wrong mattress on the base. Not corrected when complained the first time. Moved to another room and acknowledged that they knew about the bed before we complained. 2 g&ts and 2 whiskies 22!! Would have been cheaper to buy a bottle. Restaurant dinner was very poor. Overcooked and dried out fish and chips.

Published on 31 Dec 2023

Barry

young couple

5.0

Passable

Short break

The room was good .

Car park damage to my vehicle .

Published on 30 Dec 2023

Anonymous

young couple

9.0

Superb

Lovely! Thanks Agnieska for making our room so clean and comfy x

Clean, friendly and comfortable

Cost of dogs

Published on 29 Dec 2023

Tony

review category business travellers

9.0

Superb

Everything was brilliant from the staff to the food and the cleanliness and size of our room.

N/A

Published on 21 Dec 2023

David1128

review category business travellers

7.0

Good

Nice but need improvement

Receiption staff is little slow.

Published on 13 Dec 2023

Derek

young couple

9.0

Superb

Nice large room with a walk in shower. Large comfortable bed.

Every thing was fine.

Published on 12 Dec 2023

Sarah

family with young children

8.0

Very good

Lovely place to stay as long as you avoid getting served at the bar.

Clean, comfy room lovely and quiet. Chocolates on the bed when we arrived. Really lovely person at reception.

The lady working behind the bar in the evening was one of the rudest people we've ever been served by. Had to ask to be served every time as she wasn't there. When she finally turned up there was no hello, no smile, blunt one worded responses. At one point we heard her shouting at the people in the kitchen for pressing the call button to serve food. Generally unpleasant and like that to every poor customer in the bar that evening, who were all very patient with her.

Published on 10 Dec 2023