1st let's start with when i got there to check in, checking in went smoothly until when we open our room out was already occupied with a couple who were about to God knows what, so we closed the door go and inform front desk just to be told it'll be about a hour for another room so we leave explore the city a bit get a phone call about 2 hours later go to front desk get the key for our new room we goes to that room unlock the door opens it and what do we see another person in that room. Once again we goes to front desk to inform them that it's occupied. They sent us next door to another building after she checked us in i asked can she note to the manager that i would like to see him or her in the morning because the fact I booked a king suite Gulf view and we had to get a 2 queen bed standard room which didn't happen didn't even get to speak to a manager not a genuine apology nor discount for inconvenience. Asked housekeeping for new washcloths and towels and toiletries was told she'll bring them because they didn't come to our room she never showed back so my lady went to front desk to get them. Then at check out time there was nobody at the desk to the building we were moved too. We waited 25 minutes+ after we packed and sat in the car to fully check out went to the original building and just return the keys and told them we're leaving because nobody showed at the other building.
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